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Macquarie University (Sydney, Australia) logo

Learn to Swim Supervisor

Dates
  • Opening Date: 03-Sep-2024
  • Closing Date: 27-Sep-2024

Location
  • Wallumattagal Campus, North Ryde

Salary
  • Not Available

Responsibilities
  • Supervise and ensure the smooth delivery of Learn to Swim lessons being conducted whilst maintaining a maximum level of customer service to parents and swimmers.
  • Identify and resolve complaints and situations using a range of problem-solving and decision making tools. Resolve in a manner that promotes positive customer service.
  • Assist in developing, and foster strategies to improve team cohesion and performance within the department, eg. awards, high levels of communication etc.
  • Assist the Aquatics Coordinator with the general management of the program including assisting with rostering, timetabling, responding to enquiries and resolving issues or complaints as appropriate to the level of this role.

Requirements
  • Experience in teaching all levels/age groups of Learn to Swim (LTS) and water safety instruction
  • Planning and organising skills, ideally swim programming
  • Excellent written and verbal communication, customer service and problem-solving skills
  • Solve problems quickly and constructively
  • Enthusiastic, fun and a passion for teaching swimming to children
  • Supervisory Experience desirable
  • Regulatory requirements: AUSTSWIM or Swim Australia Teacher of Swimming and Water Safety
  • First Aid Certificate with CPR
  • Working with Children Check
  • Criminal history check
  • Applicants must be legally entitled to work in Australia
  • AUSTSWIM or Swim Australia Teacher of Infants and Preschool desirable, but not mandatory

Benefits
  • Complementary Macquarie University Sport & Aquatic Centre gym access
  • Ongoing education and professional development opportunities
  • Access to our staff wellbeing program and staff support services
  • Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
  • Access to discounted corporate health insurance and employee flu shot program
  • Full access to the University’s Library
  • Staff discounts at Campus Life operated hospitality outlets
  • Salary sacrifice options

Notes
  • If you need any support or reasonable adjustments through this recruitment process, please let us know so we can provide the support you need.
  • If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.