The University of MelbourneParkville, Victoria, AustraliaSimilar Jobs
Closing: 26-Sep-2024
Expired
Job Summary
Dates
Opening Date: 12-Sep-2024
Closing Date: 26-Sep-2024
Location
Parkville, Victoria, Australia
Salary
UOM 8 – $119,742 – $129,607 p.a. plus 17% super
Responsibilities
Lead a team of staff to effectively deliver the University’s Academic Mentoring and Peer Mentoring program in the Faculty with responsibility for ensuring alignment to strategic program objectives and any locally designed aspects.
Deliver effective local stakeholder enquiry management using the enterprise-wide platforms (OneCRM and ServiceNow) to support academic mentors, peer mentors and students including providing timely assistance, systems support, escalation and accurate referrals to appropriate services.
Support program-wide communication campaigns and channels to provide clear, consistent messaging for all mentors and students.
Lead on the design and establishment of a pilot early interventions program, designed to identify students at risk of academic failure and provide targeted support.
Requirements
Demonstrated experience in leading, coaching, and developing staff to build a high-performing team, preferably in a student services context.
A relevant postgraduate qualification or progress towards graduate qualifications and extensive experience in program delivery and management in a university setting or an equivalent combination of relevant experience and/or education/training.
Demonstrated high level of organisational capability and analytical problem-solving skills, including the ability to establish and maintain effective systems, procedures and processes and manage competing demands and deadlines without compromising quality.
Demonstrated commitment to improving the student/client/customer experience with a particular focus on connection, belonging and/or wellbeing.
A high level of enthusiasm, flexibility, self-motivation, and initiative, and demonstrated ability to work independently as well as cooperatively as part of a team.
Benefits
Salary packaging
Subsidised health and wellbeing services
Fitness and cultural clubs
Myki discounts
25% discount on graduate courses for staff and their immediate families
Generous leave provisions
Notes
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of QueenslandSt Lucia CampusSimilar Jobs
Closing: 13-Oct-2024
Expired
Job Summary
Dates
Opening Date: 03-Oct-2024
Closing Date: 13-Oct-2024
Location
St Lucia Campus
Salary
Salary in the range $89,861.38 - $96,402.32 (HEW 6), plus a generous super allowance of up to 17%.
Responsibilities
Collaborate with the Widening Participation team to design and implement effective mentoring programs that encourage student engagement and support their pathway to university.
Coordinate and deliver the Young Achiever Program Mentor Programs.
Serve as the primary point of contact for internal stakeholders interested in mentoring students from underrepresented groups.
Work with relevant stakeholders to ensure engagement activities are well-communicated, supported, and aligned with UQ's strategic objectives.
Collaborate with the central mentoring team to recruit, train, and support student volunteers, mentors, and partners.
Manage content for relevant web pages and develop resources to support student engagement.
Assist in identifying and developing appropriate data sources and analysis options.
Develop key performance indicators to measure program success and impact.
Other duties as reasonably required.
Requirements
Minimum three years relevant experience and/or education/training.
Experience in project development and delivery to enhance the student experience within a higher education environment.
Demonstrated ability to analyse data, develop reports, and draft documents accurately and efficiently.
Excellent interpersonal and communication skills, with the ability to negotiate, provide advice, and liaise with diverse stakeholders.
Self-motivated with excellent organizational and time management skills.
Experience in volunteer engagement or mentoring programs.
Awareness of issues related to widening participation, student experience, retention, and employability.
Unrestricted work rights in Australia for the duration of this appointment.
May be required to complete background checks including, criminal history and education checks.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
On campus childcare options.
Cheap parking (from just $5.75 a day).
Salary packaging options.
Notes
Applications close Sunday 13 October 2024 at 11.00pm AEST (Job Reference Number - R- 43079).
Interviews have been tentatively scheduled for 21 October 2024.