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Closing: 05-Nov-2024
Expired
Job Summary
Dates
- Opening Date: 22-Oct-2024
- Closing Date: 05-Nov-2024
Location
- Parkville, Victoria, Australia
Salary
- Attractive salary package p.a. including choice of 11.5% or 17% super
Responsibilities
- Managing application demand by engaging stakeholders, prioritising backlogs, and ensuring alignment with roadmaps, while overseeing development, maintenance, and incident resolution
- Ensuring applications remain secure, current, and compliant by implementing effective patch management, upgrades, and collaboration with the Cybersecurity team
- Building strong relationships with stakeholders, manage vendor relationships, and maintain development standards, driving continuous improvement in demand management and application support practices
- Leading and motivating the team, set clear performance expectations, and manage workforce planning to achieve operational goals within budget and success outcomes
Requirements
- Tertiary qualifications in relevant discipline(s) or an equivalent combination of relevant experience and education/training
- 5+ years experience in leading application development and support teams
- Knowledge of Agile methodologies and ITIL practices
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Closing: 02-Oct-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 02-Oct-2024
Location
- Ecosciences Precinct, Dutton Park
Salary
- Base salary will be in the range of $89,861.38 - $96,402.32 + 17% Superannuation (HEW Level 6).
Responsibilities
- Designing, implementing, deployment and maintenance of the Queensland Future Climate web resources.
- Development of dashboards and other data visualization and communication tools, including interactive maps, plots and conceptual diagrams.
- Assisting the development of storytelling web-based communication pieces translating climate science to broader non-technical audiences using creative and entertaining web-resources.
- Undertaking research on other climate services platform and implement innovative ideas to modernise the Queensland Future Climate web resources.
- Liaising with climate scientists to codesign applications aiming to communicate outcomes from complex climate datasets and analysis in a friendly manner.
- Ability to manage a diverse projects portfolio with competing demands and establish priorities under short timeframes.
Requirements
- Qualifications and training equivalent to an undergraduate degree in IT or related field and significant relevant experience; or an equivalent combination of relevant experience and/or education/training.
- Skills and experience in analysis, design, development, systems management and maintenance of multi-user systems or applications.
- Detailed knowledge in the following areas, with significant experience in: Developing with NodeJS in Typescript for Microservice based environments.
- Database development (relational and NoSQL – e.g., DynamoDB, Postgres, MySQL, Oracle)
- Frontend JavaScript frameworks/libraries (e.g., React, Angular, Vue, Ember)
- Cloud based development e.g., AWS or Azure
- Experience in development of dashboards for data visualization, including interactive maps and plots using JavaScript, leaflet, R Shiny or other technologies alike.
- Proven high-level interpersonal, written and verbal communication skills, including demonstrated skills in developing a range of communication products to facilitate the translation of scientific knowledge.
- Demonstrated well-developed planning and organisational skills with an ability to set priorities and organise self to meet deadlines.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- Salary packaging options
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and criminal check.
- Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Closing: 16-Jun-2024
Expired
Job Summary
Dates
- 07-Jun-2024 - Job Opening
- 16-Jun-2024 - Job Closing
Responsibilities
- Execute technical support and maintenance, ensuring service requirements and client expectations are met
- Restore services promptly, manage application lifecycles, and maintain software currency
- Facilitate application transitions, manage deployments, and ensure software readiness
- Enhance processes, maintain documentation, and comply with risk management guidelines
Requirements
- Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience
- Industry experience in a complex organisation, preferably within the Higher Education Sector
- Knowledge of information systems, support practices and ITIL across a wide range of enterprise information systems and related technologies
- Strong technical expertise with broad and in-depth knowledge and skills in multiple technology sets including but not limited to Windows Server and desktop, UNIX, OSX, IIS, Apache, Tomcat, MSSQL, MySQL, Filemaker Pro
Benefits
- Professional development opportunity for University of Melbourne staff
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Closing: 17-Jun-2024
Expired
Job Summary
Dates
- 17-Jun-2024 - Closing Date
Responsibilities
- Collaborating with stakeholders and colleagues to enhance the University's applications
- Analyzing business requirements and supporting user testing
- Re-engineering business processes
- Delivering exceptional customer service and escalating issues when necessary
- Identifying opportunities to simplify, automate, and transform the University's operations through technology
Requirements
- Demonstrated experience in software incident management and problem management
- Excellent oral and written communication skills
- Strong customer service orientation
- Ability to work on multiple tasks while maintaining high quality standards
- Relevant qualifications and extensive relevant experience
Benefits
- Full-time ongoing position
- Opportunity to work within the student domain of Information Technology
- Enhance operational efficiency for staff and provide a top-notch student experience
Notes
- Role within the student domain of Information Technology
- Location of the role is within the University
- Supporting InPlace and other platforms within the organization
Closing: 29-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 29-Sep-2024
Responsibilities
- Join the Biological Optical Microscopy Platform team.
- Provide application support and guidance on microscopy techniques.
- Develop and optimize protocols for various microscopy methods.
- Collaborate with researchers to enhance their imaging capabilities.
Requirements
- Relevant degree in a related field (e.g., Biology, Physics, Engineering).
- Experience with microscopy techniques and applications.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
Benefits
- Competitive salary package.
- Access to university facilities and resources.
- Opportunities for professional development and training.
- Flexible working arrangements.
Notes
- This is a position exclusive to current University Staff.
Closing: 29-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 29-Sep-2024
Responsibilities
- Join the Biological Optical Microscopy Platform as a Platform Application Specialist.
- Provide technical support and application expertise for microscopy.
- Collaborate with researchers to optimize microscopy techniques.
- Develop training materials and conduct workshops on microscopy usage.
- Assist in the maintenance and improvement of microscopy facilities.
Requirements
- A relevant degree in a scientific field.
- Experience with microscopy techniques and applications.
- Strong communication skills to interact with researchers.
- Ability to work independently and as part of a team.
- Problem-solving skills and attention to detail.
Benefits
- Competitive salary range of $83,468 - $113,262.
- Access to professional development opportunities.
- Supportive work environment.
- Collaboration with leading researchers in the field.
Notes
- Not Available
Closing: 05-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 23-Aug-2024
- Closing Date: 05-Sep-2024
Location
- Parkville, Victoria, Australia
Salary
- UOM 6 - $96,459 – 104,413 p.a. plus 17% super
Responsibilities
- Assist in managing the content of the Find & Connect web resource, including updating information and creating new entries, liaising with external stakeholders to do so, as required.
- Undertake research into the historical context of child welfare in Australia, the organisations involved and where the records are today.
- In conjunction with other project staff, present the outcomes of research in conference papers, refereed journal articles and other scholarly activities.
- Work collaboratively with project staff, Chief Investigators, and internal and external stakeholders in relation to achieving the project goals.
- Support the efficient administration of the project, including contributing to the development, implementation and monitoring of the project as required.
Requirements
- Strong grasp of the national Find & Connect services and sensitivity to the context and history of child welfare in Australia.
- Experience using standards-based content management systems and databases.
- Ability to work in complex team environments.
- Strong research skills to tackle key issues.
- Excellent communication skills to build relationships with stakeholders.
- Postgraduate qualifications in a relevant field and subsequent experience in archival standards and description; or an equivalent combination of experience and education / training.
- Demonstrated ability to undertake independent research including analysing and addressing key research issues and questions.
- Demonstrated experience in using standards-based content management systems and databases, and proficiency in a range of other software applications.
- Demonstrated ability to quickly assimilate new concepts, understand complex issues and appreciate the sensitivity of information and material handled.
Benefits
- Salary packaging.
- Subsidised health and wellbeing services.
- Fitness and cultural clubs.
- Myki discounts.
- 25% discount on graduate courses for staff and their immediate families.
- Generous leave provisions.
Notes
- This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Closing: 07-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 23-Aug-2024
- Closing Date: 07-Sep-2024
Location
- Parkville, Victoria, 3010, Australia
Salary
- UOM 9 – $139,693 – $145,399 p.a. plus 17% super
Responsibilities
- Manage and enhance the University's Application Technology stack, including Kubernetes, AWS services, and GitHub.
- Lead by example using configuration management and Infrastructure-as-Code tools such as Terraform.
- Develop custom solutions when needed and engage with stakeholders to optimise the Application platform.
Requirements
- Post graduate qualifications in a relevant discipline and/or equivalent mix of education and relevant experience.
- Experience in administering, monitoring, and automating Kubernetes clusters, leveraging tools and standard patterns/concepts.
- Utilise scripting/programming languages such as Go, Python, and NodeJS/TypeScript.
- Working with AWS services, including EKS, ECR, Lambda, VPC, S3, CloudFormation, CDK, and EC2.
Benefits
- Generous leave provisions.
- Salary packaging.
- Health and well-being services.
- Discounts on graduate courses.
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position; current valid work rights for Australia are required.
- In the event of sourcing a suitable candidate, the closing date for applications may be brought forward.
Closing: 05-Sep-2023
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 05-Sep-2023
Location
- St Lucia Campus
Salary
- Not Available
Responsibilities
- Lead the delivery of critical enterprise applications that support the University's core operations.
- Oversee the management, operation, and continuous improvement of applications across various departments including student, finance, human resources.
Requirements
- Extensive experience in managing enterprise applications, ideally in a university environment.
- Experience in leading IT teams effectively.
- Comprehensive understanding of IT strategic and business requirements.
- Strong interpersonal skills for negotiation and influencing beyond direct reporting lines.
- Proven track record in delivering large-scale projects with high-quality documentation skills, including business cases and project plans.
- Strong analytical abilities to simplify complex information and collaborate effectively to resolve issues.
Benefits
- Working alongside the brightest minds from around the world.
- Opportunity to contribute to a better world through academic support.
- Access to career development and support services for professional growth.
Notes
- The successful candidate may be required to complete pre-employment checks, including right to work in Australia, criminal check, and education check.
- Candidates who do not meet all criteria are encouraged to apply and demonstrate their potential.
Closing: 01-Oct-2024
Expired
Job Summary
Dates
- Opening Date: 02-Sep-2024
- Closing Date: 01-Oct-2024
Location
- Sydney, NSW
Salary
- Not Available
Responsibilities
- Investigate quantum advantage with near-term quantum systems.
- Explore the implementation of analogue quantum systems on near-term arrays of phosphorus-doped silicon quantum dots.
- Explore the implementation of digital quantum algorithms on near-term, atom-based silicon hardware.
- Adapt, tailor, and develop analogue quantum systems and quantum algorithms for industry focussed applications.
- Work on the theory of analogue quantum systems to better understand the near- and medium-term direction of analogue quantum computing to determine when/how a quantum advantage can be achieved.
- Work on the theory of quantum algorithms to better understand the medium- to long-term direction of quantum computing to determine when/how a quantum advantage can be achieved.
- Work with a multidisciplinary team of quantum physicists, engineers, technicians, postdoctoral researchers, and PhD students for early-stage quantum system implementations on silicon-based quantum computer devices.
- Generate high quality research publication output.
- Provide technical assistance and training to the research staff and students working within SQC.
- Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself or others.
Requirements
- A PhD Physics, Computer Science, Mathematics, or relevant field, with work experience in a research or commercial environment.
- Demonstrated research capabilities in classical machine learning, quantum machine learning, condensed matter physics, computational physics or related field.
- Experience writing high-performance quantum algorithm implementation, preferably in Python, MATLAB, C/C++, or equivalent. GPU programming experience.
- Experience with Python quantum computing packages such as OpenQASM (Qiskit), Cirq, Project Q, or equivalent.
- Experience in troubleshooting and solving complex unplanned issues.
- Well-organised, attention to detail and ability to meet deadlines.
- Excellent written and verbal communication skills.
- Demonstrated ability to work in a team, collaborate across disciplines and build effective relationships.
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
Benefits
- Not Available
Notes
- This role is a fixed-term position for 3 years.
Closing: 29-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 30-Aug-2024
- Closing Date: 29-Sep-2024
Location
- Parkville
Salary
- Academic A – $80,258 – $108,906 p.a. plus 17% super
Responsibilities
- Provide high-level expertise, advice, and assistance to researchers to undertake research projects utilizing platform equipment.
- Contribute to data generation/interpretation and manuscript drafting/submission of peer-reviewed journals in collaboration with research groups.
- Develop training content & workshops for advanced microscopy applications.
- Provide effective training of research staff & students on platform equipment.
Requirements
- PhD (or equivalent experience) in the biological sciences using model organisms or organoids.
- Demonstrated research expertise in tissue clearing/lightsheet microscopy and other advanced optical microscopy applications.
- Expertise in relevant image analysis applications including FIJI/Image J & Imaris.
Benefits
- Salary packaging
- Subsidised health and wellbeing services
- Fitness and cultural clubs
- Myki discounts
- 25% discount on graduate courses for staff and their immediate families.
Notes
- Visa sponsorship is not available for this position.
- Valid work rights for Australia are required.
Closing: 13-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 13-Sep-2024
Location
- Not Available
Salary
- Not Available
Responsibilities
- Design and implement scalable and user-centred solutions for web, application, and integration platforms.
- Assess and recommend emerging technologies to enhance business applications and educational technology (Edtech).
- Ensure security by design and design principles are integrated into all architectural solutions.
- Engage with stakeholders to understand their needs and advocate for technology solutions that drive customer satisfaction.
- Champion architecture principles for scalable and secure web and application solutions, including business applications and LMS.
- Evaluate new technologies and platforms to ultimately improve the digital experience, stability and efficiency of our digital landscape.
- Ensure that security by design principles and architecture principles are applied to all solutions.
- Collaborate with product, technology and business leadership to design end-to-end solutions that enhance student, staff and academic experiences.
Requirements
- Over 10 years of experience in web and application implementation, with a strong focus on solution architecture.
- Proficient in web and application development platforms, AI, integration tools, and Edtech solutions.
- Deep understanding of microservices architecture, security configurations, and integrated hybrid architectures.
- Familiarity with common architecture frameworks.
- Experience gathering technical requirements, solutioning and producing quality technical designs.
- Excellent skills in conveying complex technical information to non-technical stakeholders.
- Strong analytical abilities with a record of delivering innovative solutions.
Benefits
- Study free in a course/degree related to your position.
- Flexible working conditions, allowing you to work remotely and from a campus near you.
- Access to internal opportunities - Be supported to learn, grow and move across the organisation.
Notes
- This is a full-time permanent position with flexibility to work from home or from a campus near you.
- Applications close on Friday 13th September.
Closing: 11-Sep-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 11-Sep-2024
Location
- Cairns, Townsville, Queensland, Australia
Salary
- Up to 17% employer superannuation contributions.
Responsibilities
- Manage and support JCU's enterprise applications by providing expert applications security guidance.
- Establish optimal security protocols to safeguard software and technology platforms university wide.
- Mitigate compliance-related applications security risks by ensuring latest software development adheres to source code control requirements.
- Maintain knowledge of James Cook University’s network, emerging security and network technologies, and their associated vulnerabilities.
- Collaborate with the software engineering team to integrate security best practices throughout the development lifecycle.
Requirements
- Degree qualifications or a combination of relevant experience and education (Applications development or Cyber security).
- Security certifications such as Certified Application Security Professional Plus or Certified Application Security Engineer or similar.
- Experience in planning and implementing enterprise applications/software security solutions.
- Strong experience in application security, with a focus on secure software development practices.
- Experience in mentoring, coaching team members in secure by design.
- Experience in developing applications security practices, standards and governance process.
- Informed analytical and problem-solving skills to judge shifting priorities and work both independently and as a member of a team.
- Demonstrated computer literacy with proficiency in a range of software packages and an ability to adapt to other desktop software quickly.
- Well-developed verbal communication and interpersonal skills with proven ability to maintain highly effective working relationships.
Benefits
- Generous superannuation scheme with up to 17% employer contributions with UniSuper.
- 5 weeks of annual recreation leave and 15 days of paid sick/personal/carers leave per year.
- Cultural leave and Flexible working options.
- Attractive options for salary packaging including discounted health insurance.
- Fitness Passport.
- Employee Assistance Program.
- Professional development support.
- Well-equipped campus facilities including medical, cafes, gym and childcare.
Notes
- Consideration for remote work arrangement within Australia.
- Relocation assistance to Townsville or Cairns.
Closing: 29-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 30-Aug-2024
- Closing Date: 29-Sep-2024
Location
- Parkville
Salary
- Academic A – $80,258 – $108,906 p.a. plus 17% super
Responsibilities
- Provide high-level expertise, advice, and assistance to researchers to undertake research projects utilizing platform equipment.
- Contribute to data generation/interpretation and manuscript drafting/submission of peer-reviewed journals in collaboration with research groups.
- Develop training content & workshops for advanced microscopy applications.
- Provide effective training of research staff & students on platform equipment.
Requirements
- PhD (or equivalent experience) in the biological sciences using model organisms or organoids.
- Demonstrated research expertise in tissue clearing/lightsheet microscopy and other advanced optical microscopy applications.
- Expertise in relevant image analysis applications including FIJI/Image J & Imaris.
Benefits
- Salary packaging
- Subsidised health and wellbeing services
- Fitness and cultural clubs
- Myki discounts
- 25% discount on graduate courses for staff and their immediate families
Notes
- Visa sponsorship is not available for this position. Current valid work rights for Australia are required.
- Successful candidate must undergo and maintain an up-to-date Working with Children Check.
Closing: 26-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 11-Sep-2024
- Closing Date: 26-Sep-2024
Location
- Crawley, Perth
Salary
- Base salary range: $129,497 – $137,029 p.a. plus 17% superannuation.
Responsibilities
- Responsible for the strategic oversight and management of the University’s primary financial management applications.
- Ensure the efficiency, security, and availability of systems, as well as providing accurate financial management information.
- Lead initiatives to continuously improve financial services and processes.
Requirements
- Relevant tertiary qualification in accounting or equivalent competency.
- Extensive experience in strategic financial management, with in-depth knowledge of ERP systems and budgeting software.
- Advanced understanding of systems integration, security, and IT governance best practices.
- Extensive experience in project management, including the development and execution of detailed project plans.
- Demonstrated ability to lead and manage teams and projects strategically, responding effectively to shifting priorities, demands, and timelines.
- A current National Police Clearance Certificate.
Benefits
- Flexible working options considered.
- 26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
- 4 weeks annual leave with the option to purchase more.
- 13 weeks long service leave after seven years.
- Salary packaging options.
- 17% superannuation, with the option to reduce to the minimum super guarantee.
- 25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
- Incremental progression based on 12 months continuous service.
Notes
- This position is only open to applicants with relevant rights to work in Australia.
Closing: 26-Sep-2024
Expired
Job Summary
Dates
- Opening Date: 21-Sep-2024
- Closing Date: 26-Sep-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $98,582 - $107,349 + 17% Superannuation (HEW Level 7)
Responsibilities
- Lead and coordinate major web initiatives, ensuring the delivery of detailed briefs, reports, persuasive presentations and supporting project documents, while collaborating with content and UX designers, and other marketing and communication teams.
- Serve as the primary liaison with key stakeholders, fostering positive relationships and ensuring alignment on deliverables and strategic goals.
- Provide expert guidance on web governance, triaging complex web requests, and ensuring adherence to UQ’s digital standards and best practices.
- Oversee regular audits and maintenance of UQ’s central websites to ensure they meet industry standards and are consistently optimised for performance.
Requirements
- A bachelor's degree in a relevant field, with at least four years of experience in digital or communications, or an equivalent combination of education and experience.
- Demonstrated expertise in managing complex client requests, problem-solving, and leading investigative efforts.
- Solid understanding of web governance, lifecycle management, and digital best practices, including content management systems like Drupal.
- Proficient in user-centred design, web fundamentals and Agile methodologies, with a comprehensive knowledge of relevant technologies.
- The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia and a criminal check.
- You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Affordable parking (from just $5.75 a day)
- Salary packaging options
Notes
- For more information about this opportunity, please contact Romain Lovisco, Senior Manager, Websites at r.lovisco@uq.edu.au.
- For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.
- Interviews have been tentatively scheduled for Thursday, 3 October 2024.
Closing: 10-Oct-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 10-Oct-2024
Location
- Hawthorn campus, Swinburne University of Technology
Salary
- HEW 7 salary + 17% super
Responsibilities
- Troubleshoot and resolve application issues and enhancement requests reported by end users, by analysing business requirements and collaborating closely with architecture, cybersecurity, computing, and development teams.
- Restoring services during disruptions through effective incident management, preventing recurring issues with proactive problem management, and safely implementing changes through change management.
- Perform software maintenance tasks, including installations, configurations, and upgrades, to ensure the availability of both production and non-production systems through environment management and keep application version up to date.
- Document technical solutions and procedures to facilitate knowledge sharing for improved application support and maintenance.
- Escalate issues to higher level support teams when necessary.
Requirements
- Proven experience as an Application Support or in a similar technical position.
- A strong understanding of business information system architectures and their underlying technologies.
- Familiarity with IT development processes, including the Software Development Lifecycle (SDLC).
- Experience in supporting both off-the-shelf and custom-built business information systems.
- Experience in implementing application change requests for SaaS solutions, enabling SSO, and performing issue remediation tasks.
- Excellent communication skills to collaborate effectively with both end-users and technical teams.
- A strong customer service orientation with a focus on results and quality of service.
- Knowledge of IT service management and experience working in environments where industry-standard ITSM practices are applied.
Benefits
- Flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Notes
- Appointment to this position is subject to passing a Working with Children Check.
Closing: 13-Oct-2024
Expired
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 13-Oct-2024
Location
- Hawthorn campus, Swinburne University of Technology
Salary
- HEW Level 6 salary + 17% superannuation and benefits
Responsibilities
- Support the team to develop digital content strategy for user journeys of key customer segments
- Author and publish new web pages, and manage existing pages, including component selection and cross-linking across the site, to support in campaign delivery
- Work alongside UX, CX, SEO, accessibility and analytics specialists to utilise best practice strategies and enable continuous improvement of website authoring processes
- Support the team in tagging, testing and reporting of web experiences to inform future planning and campaign efficacy
Requirements
- Demonstrated experience working in a content authoring role
- Experience in authoring website content plans using an enterprise-level content management system and digital asset management platform
- Experience using Adobe Experience Manager would be highly desirable but can be taught to the successful applicant
- Ability to manage your own workload, prioritise tasks and meet deadlines
- Existing knowledge of user and customer experience, and analytics would also be beneficial.
- A degree in marketing, media, communications or related fields with subsequent relevant experience, or an equivalent combination of relevant experience and/or education/training
Benefits
- Flexible working options contained in our leave and parenting/carer policies to support work-life balance
Notes
- Appointment to this position is subject to passing a Working with Children Check.