Regional Business Development Manager
The University of New South Wales (UNSW Sydney) Kensington, NSW (Hybrid work arrangement available)
Dates
- Opening Date: 05-Sep-2024
- Closing Date: 22-Sep-2024
Location
- Kensington, NSW (Hybrid work arrangement available)
Salary
- Competitive total package; 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
Responsibilities
- Drive sales strategies and achieve onshore and international enrollment targets.
- Implement regional sales plans aligned with the UNSW Future Student strategy.
- Focus on increasing engagement and market share in key ASEAN markets to improve student diversity.
- Lead improvements in account management, CRM practices, and channel development across schools, articulations, and sponsors.
- Deputise for the Head of International Recruitment and collaborate with university stakeholders to meet high-quality student recruitment targets.
- Manage a team of 8 with 4 direct reports.
Requirements
- Experienced sales leader with a background in student recruitment, particularly across the ASEAN region.
- Proven history of successful sales management and achieving targets in education or other professional services markets.
- Sound people management skills, with demonstrated experience in leading a sales team including recruitment, training, coaching, territory management, B2B account management, and performance management.
- Highly effective communication and interpersonal skills with a capacity to work effectively within a matrix structure.
- Experienced relationship builder with high cultural awareness and diplomacy skills.
- Proven track record in executing conversion and retention strategies utilising CRM and lead management automation tools.
- Strong commercial acumen and demonstrated ability to apply judgement to work both strategically and operationally.
Benefits
- Flexible Working Options (work from home, flexible hours etc)
- Career development opportunities
- 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
- Discounts and entitlements (retail, education, fitness)
Notes
- Sponsorship is not available for this role, valid Australian working rights are required on application.
Member Experience Supervisor
Macquarie University (Sydney, Australia) Wallumattagal Campus, North Ryde
Dates
- Opening Date: 26-Sep-2024
- Closing Date: 24-Oct-2024
Location
- Wallumattagal Campus, North Ryde
Salary
- Not Available
Responsibilities
- Deliver consistent, high-quality service to members and guests, driving acquisition and retention, promoting customer engagement.
- Implement acquisition and retention campaigns to promote membership sales.
- Follow established procedures for memberships, point of sale transactions, cash handling, venue hire bookings, and administrative tasks as well as promote and maintain standards & procedures consistency within the team and department.
- Assist with rostering, payroll, budget control, on-the-job training, and compliance.
- Respond to member and guest feedback constructively to enhance the overall customer experience.
Requirements
- Proven success in team leadership, emphasising customer experience and continuous improvement.
- Extensive background in customer facing roles.
- Demonstrated ability to meet sales targets, prioritise tasks, and meet deadlines.
- Effective communication and collaboration abilities, fostering respectful relationships with staff, students, and stakeholders.
- Excellent attention to detail organisational and effective time management.
- Proficient in Microsoft Office applications, including database management.
- This role requires a criminal history check, First Aid and CPR certificate.
Benefits
- Complementary Macquarie University Sport & Aquatic Centre gym access
- Ongoing education and professional development opportunities
- Paid concessional days between Christmas and the New Year
- Access to our staff wellbeing program and staff support services
- Working on a vibrant parkland campus, with a wide variety of food & beverage outlets, and general practice & hospital amenities
- Access to discounted corporate health insurance and employee flu shot program
- Staff discounts at Campus Life operated hospitality outlets
- Salary sacrifice options
- Access to paid parental leave
- Full access to Macquarie University library (borrowing, printing, databases)
Notes
- If being part of an inclusive, vibrant, team orientated organisation is something you are passionate about we encourage you to apply.
- In the first instance general enquiries should be directed to Xavier Maniacara at xavier.maniacara@mq.edu.au or 02 9850 1022.
- To be considered for this position, you must submit your CV and a cover letter addressing the listed criteria in the About You section via our online application portal.
- If you need any support or reasonable adjustments through this recruitment process, please let us know so we can provide the support you need.
- If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.
Head of Domestic Student Recruitment
The University of Newcastle, Australia (UON) Callaghan, NSW 2308
Dates
- Opening Date: 31-Aug-2024
- Closing Date: 27-Sep-2024
Location
- Callaghan, NSW 2308
Salary
- Highly attractive remuneration package, 17% super and salary packaging
Responsibilities
- Lead and deliver on the Domestic Student Recruitment Plan by developing and executing strategic student recruitment, outreach, admissions, and conversion plans.
- Provide senior leadership to College Marketing, Student Recruitment and Outreach, and Domestic Admissions and Conversion teams, driving innovation to ensure the University remains competitive.
- Cultivate partnerships with College executive teams and other key stakeholders to align recruitment strategies with market demands and achieve recruitment objectives.
- Develop and implement strategic and operational plans involving high-level internal and external stakeholder engagement, ensuring alignment with the University's broader strategic goals.
- Drive continuous improvement in process and service quality to enhance the prospective student experience.
Requirements
- Exceptional leadership and coaching skills
- Ability to build a collaborative, high performing team
- Ability to build and maintain effective connection with your internal stakeholders and external audiences
- Demonstrated experience in leading sales, marketing, and/or stakeholder engagement functions with a focus on achieving ambitious targets.
- Demonstrable understanding of student recruitment and admissions.
Benefits
- 17% super and salary packaging
- Additional University Holiday days
- Generous personal leave and parental leave
- Annual leave loading and additional purchased leave scheme
- Discounts in private health insurance, gym memberships, software, travel and more
- Wellbeing programs.
Notes
- This is a newly created role reflecting the criticality of domestic student recruitment with the development and delivery of a strong student pipeline.
- Due to the nature of this role, the University may require the preferred candidate to undertake further pre-employment checks.