Dates
- 17-Jun-2024: Closing Date
Responsibilities
- Identifying and addressing barriers to student retention
- Developing effective strategies and programs for intervention and support
- Implementing proactive initiatives that promote student engagement and persistence
- Collaborating with students, faculty, and staff to identify barriers to student retention
- Implementing strategies for intervention and support
- Designing and executing retention programs
- Monitoring student progress and providing proactive interventions
- Ensuring regular reporting for agile responses to student feedback
Requirements
- Relevant tertiary qualification
- Ability to analyze and interpret data for informed decision-making
- Team management skills
- Exceptional interpersonal and communication abilities
- Commitment to continuous improvement
- Proficiency in current and emerging higher education technologies
- Dedication to inclusive and culturally respectful workplace practices
- Prior experience in a higher education setting is desirable
Benefits
- Permanent/continuing, full-time appointment
- 17% superannuation
- Passionate about improving student retention and success
- Encourages applications from diverse backgrounds
Notes
- This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of any findings of workplace misconduct.
- Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.
- The University of Wollongong is committed to equality, diversity, and inclusion. Encourages applications from a diverse range of backgrounds and people including culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.
Dates
- Opening Date: 20-Aug-2024
- Closing Date: 04-Sep-2024
Responsibilities
- Transforming data into actionable insights to guide teams in optimizing processes that drive engagement and retention.
- Diving into global data sets to identify and understand at-risk students and areas needing support.
- Developing data-driven strategies to enhance student engagement and retention.
- Leveraging advanced CRM skills to build and manage personalized, automated outreach campaigns.
- Facilitating collaboration with diverse teams to map out customer journeys and identify pain points.
- Working closely with various teams to optimize processes and practices that support students.
Requirements
- Demonstrated experience in customer journey mapping and engaging stakeholders.
- Proven ability to work collaboratively with stakeholders to implement customer journey maps.
- Strong analytical skills to analyze customer data sets and provide actionable recommendations.
- Advanced skills in CRM systems and data analysis tools, including segmentation and campaign management.
- Working knowledge of CRM systems and data integration for targeted outreach and engagement.
- Excellent communication and facilitation skills to produce high-quality documents.
- Proven ability to engage and influence a diverse range of stakeholders.
Benefits
- Salary packaging options available.
- Flexible work arrangements.
- High quality professional development programs and activities.
- On-campus health clinic, gym, and fitness facilities.
Notes
- The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
- For a confidential discussion regarding this position, contact Dave Thomson, Manager Student Engagement & Retention.
Dates
- Opening Date: Not Available
- Closing Date: 10-Sep-2024
Location
- St Lucia Campus
Salary
- Base salary will be in the range $111,154.58 - $124,619.84 + 17% Superannuation (HEW Level 8)
Responsibilities
- Support the development and implementation of a Cultural Competency Framework with the aim to build capability and effective collaboration across the Faculty of Science.
- Support the Faculty to achieve its strategic objectives to build relationships with Indigenous peoples; organisations and communities across Australia.
- Work in collaboration with the relevant staff in the Faculty to leverage productive links with relevant internal and external stakeholders to identify opportunities for the Faculty to support projects in Aboriginal and Torres Strait Islander communities.
- In consultation with relevant stakeholders including the UQ’s Manager, Indigenous Employment and UQ’s Human Resources team, provide advice and support to enable the attraction recruitment and retention of Aboriginal and Torres Strait Islander staff through the delivery of the UQ Indigenous Career Pathways and Retention Strategy.
- Provide advice and support to enable attraction, recruitment and retention of Aboriginal and Torres Strait Islander students (undergraduate, postgraduate and HDR) and provide mentorship, guidance, pastoral and cultural care to ensure retention of students within the Faculty of Science.
- Provide advice and support to the Faculty communications teams on appropriate content and representation of Indigenous stakeholders and related teaching and research.
- Support the Faculty Executive to identify risks that could impact on the effectiveness of the Faculty of Science’s impact and collaboration with Indigenous stakeholders.
- Promote and support the Faculty’s collaborative partnership with the Deputy Vice Chancellor (Indigenous Engagement) to ensure the Faculty of Science is in alignment with the Indigenous strategy.
- In collaboration with Faculty of Science Executives support the implementation of the UQ Reconciliation Action Plan across Faculty of Science and be an active member of the Science Equity, Diversity and Inclusion Committee.
Requirements
- Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience, or an equivalent combination of relevant experience and/or education/training.
- Excellent interpersonal skills appropriate for interacting with both Indigenous and non-Indigenous stakeholders including the initiative, drive, and flexibility to achieve results.
- Knowledge and understanding of Aboriginal cultural heritage, economic development issues and the ability to correctly identify Traditional Owner Groups and engage effectively with Aboriginal and Torres Strait Islander people.
- Comprehensive communication skills, including facilitation, the ability to prepare comprehensive reports and make recommendations, conflict management, complaints resolution, presentation skills, strategic relationship management and a proven track record of influencing others to achieve co-operation at senior levels with internal, external stakeholders and the community.
- An ability to initiate and support the implementation of strategic plans and programs and to affect high level stakeholder and organisational buy-in with proven ability to manage effectively through ambiguity to achieve strategic outcomes.
- Exceptional organisational skills with the demonstrated ability to meet deadlines, with a commitment to quality outcomes, the ability to work under pressure and establish priorities regarding workload and to work both independently and as part of a team.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- UQ Study for Staff
- On campus childcare options
- Cheap parking (from just $5.75 a day)
- Salary packaging options
Notes
- The position is only open to Australian Aboriginal and/or Torres Strait Islander people.
- The successful candidate will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person.
- The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check.
Cultural Ambassador, Early Childhood Education (DICE)
Victoria University Nicholson St - Footscray, Australia
Dates
- Opening Date: Not Available
- Closing Date: 17-Jul-2024
Location
- Nicholson St - Footscray, Australia
Salary
- $85,667 to $92,728 (pro rata) per annum, plus 17% Superannuation
Responsibilities
- Assisting with recruitment/retention of students into the ECTP/DICE project by engaging with industry through consultation, utilising employers and LGA networks/stakeholders.
- Providing expert advice, undertake specific information-gathering activities, and generate timely and succinct progress reports on the ECTP/DICE Project and its initiatives to the Community Engagement Coordinator.
- Actively promoting the value of cultural diversity and multiculturalism within the University community to stimulate cultural vitality in line with ECTP/DICE Project.
- Working closely with specialist services and advocate for students through initiating supported referrals (e.g. welfare, financial, mental health, Language Literacy and Numeracy (LLN), etc.)
Requirements
- Relevant experience and knowledge in working in diverse communities and experience in Community services and or the Early Childhood Education sector to be able to provide advice and support required to students.
- High level verbal, written and interpersonal communication skills, including the ability to produce/prepare clear, succinct and targeted briefing notes, presentations and responses.
- The ability to multitask and meet deadlines.
- Proven experience of working effectively in a changing environments that call for resourcefulness, initiative and responsiveness
Benefits
- Part time role (0.6 FTE) at HEP Level 6 classification
- Fixed term contract
- 17% Superannuation
Notes
- Initial inquiries should be directed to Ms. Pam Chapman Community Engagement Coordinator or Ms. Genna Hughes General Manager Business Development, Industry, Government Funding and Projects.
- Victoria University is committed to inclusion, equity and diversity. VU encourages applications from women, gender diverse, Aboriginal and Torres Strait Islander people and individuals from under-represented backgrounds in this field.
Dates
- Opening Date: Not Available
- Closing Date: 19-Sep-2024
Location
- Wallumattagal Campus, North Ryde
Salary
- Not Available
Responsibilities
- Coach and develop swimmers from the Junior Development phase through to Senior Competition phase within the MQU Squad program
- Develop and implement seasonal training plans, providing coaching and advice on technical stroke correction and competition-based performance training plans
- Provide direction to swimmers of all abilities, adapting and modifying stroke models to suit varying abilities
- Attend and coach at MQU Club races, internal and external competitions
- Plan and coordinate the running of MQU internal Club racing opportunities
- Implement student retention activities in collaboration with the Head Coach and Assistant Coach
- Consult with Head Coach to assist and provide feedback within the squad program via the use of CRM system
- Coach School Holiday Squad Programs
- Maintain accurate records on athletes/swimmers’ progression within the program
- Completion of administration duties including parent enquiries & parent feedback on student progression
Requirements
- Hold AUSTSWIM or SCTA Teacher Towards Competitive Strokes and/or SCTA Development Coach certification
- Demonstrated experience coaching in a competitive/ development squad environment
- Possesses experience of competitive coaching of Metropolitan/Country level athletes and above
- Ability to develop and nurture swimmers of all abilities with diverse backgrounds
- Must be available to work on a rotating roster seven (7) days per week
- Requires a NSW Working with Children Check, current First Aid and CPR certificates
Benefits
- Complementary Macquarie University Sport & Aquatic Centre gym access
- Staff discounts at Campus Life operated hospitality and retail outlets
- Access to staff wellbeing program and staff support services
- Working on a vibrant parkland campus with various amenities
- Access to discounted corporate health insurance and free employee flu shot program
Notes
Academic Success Officer
University of the Sunshine Coast 1 Moreton Parade, UniSC Moreton Bay, Queensland, Australia, 4502
Dates
- Opening Date: Not Available
- Closing Date: 22-Sep-2024
Location
- 1 Moreton Parade, UniSC Moreton Bay, Queensland, Australia, 4502
Salary
- Level 5, $77,710 to $87,573 p.a., plus up to 17% employer superannuation
Responsibilities
- Enhance student success, retention, and completion through various activities and services such as academic skills advising, pastoral care, residential life activities, financial support, cultural safety initiatives, and more.
- Support the continuous improvement of best practice strategies that improve enrolment, progression, and completion rates for Aboriginal and/or Torres Strait Islander students, while also enhancing their overall university experience and sense of belonging.
- Support the recruitment, development, and monitoring of Aboriginal and/or Torres Strait Islander Student Ambassadors for the centre, thereby addressing the advising needs of these students effectively.
Requirements
- Extensive experience supporting Aboriginal and Torres Strait Islander students throughout their academic journeys.
- Well-developed interpersonal and organisational skills to work both independently and as part of a team.
- Ability to interact with a diverse range of people, prioritise tasks to meet deadlines, maintain confidentiality, and exercise initiative and independent judgment.
Benefits
- Modern teaching & research facilities.
- Professional development and career pathway opportunities.
- Flexible work arrangements & generous leave options.
- Salary packing options + 17% Super.
- EAP, fitness passport & discounted private health.
Notes
- UniSC considers that being Aboriginal and/or Torres Strait Islander is a genuine occupational requirement for this position under s25 of the Anti-Discrimination Act 1991 (Qld).
- Applications must include a resume and responses to specific pre-determined selection criteria as outlined in the application form.
- For additional support during the application process, contact unisc-careers@usc.edu.au or call +61 7 5430 2830.
Dates
- Opening Date: 15-Aug-2024
- Closing Date: 12-Sep-2024
Location
- Parkville, Victoria, Australia
Salary
- UOM 7 – $106,432 – $115,211 p.a. plus 17% super
Responsibilities
- Be the key point of contact for Indigenous graduate students across the University, manage student enquiries and provide relevant information and referrals to the appropriate services.
- Implement individual support strategies to retain Indigenous students, collaborating with faculties and departments to advance, escalate, and resolve individual student cases.
- Engage key stakeholders within faculties and departments to progress strategic initiatives pertaining to the University’s Indigenous Student Plan.
- Develop and implement innovative initiatives to engage and capture students in academic, social and emotional wellbeing and cultural activities.
- Promoting Indigenous communities, working with young Aboriginal and Torres Strait Islander people.
Requirements
- Relevant tertiary qualification and/or an equivalent combination of extensive relevant experience and/or education/training
- Proven experience in case management with a demonstrated ability to offer customised support to both individual students and student cohorts.
- Strong knowledge of Indigenous student experience, including cultural diversity, community building, creating culturally safe environments, and addressing barriers to success.
- Demonstrated ability to contribute to the development and implementation of strategies and plans to support Indigenous student retention and academic success.
Benefits
- Cultural leave: Indigenous staff members are entitled to up to five days non-cumulative paid leave per calendar year for the purpose of attending NAIDOC, community, cultural and ceremonial activities.
- University policies: Indigenous staff are supported by the Indigenous Employment Plan 2023 - 2027 and Indigenous Employment Framework, with the commitment to improving the employment, retention and career progression outcomes for Indigenous staff members.
- Indigenous Staff Network: Employees who have identified themselves as Aboriginal and Torres Strait Islander will have access to the Indigenous Staff Network (ISN).
- Cultural events: The University hosts annual cultural events such as the Wominjeka to begin the Academic Year and the Narrm Oration, and recognises significant times throughout the year such as, Reconciliation Week, Mabo Day and NAIDOC Week.
- Employee Assistance Program: Aboriginal and Torres Strait Islander Support Line available free for you and your immediate family members.
Notes
- In the event of sourcing a suitable candidate, the closing date for applications may be brought forward, and the job vacancy may be closed. Therefore, we encourage interested individuals to submit their applications promptly.
Data Analyst, Online Learning
Australian Catholic University Canberra, Australia | North Sydney, Australia | Brisbane, Australia | Ballarat, Australia | Melbourne, Australia
Dates
- Opening Date: 27-Aug-2024
- Closing Date: 22-Sep-2024
Location
- Canberra, Australia | North Sydney, Australia | Brisbane, Australia | Ballarat, Australia | Melbourne, Australia
Salary
- Total remuneration valued to $130,436 - $145,816 total rem (pro rata) pa, including salary component $110,220 - $123,227 (pro rata) pa (HEW 8), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
- Deliver high level educational data analytics solutions to enhance the quality of ACU's online education offerings.
- Provide insights into online student behaviour driven by analysis of internal and external data for the online course offerings at ACU.
- Translate analytical findings into practical intervention strategies to enhance the experience and success of online students.
- Work closely with internal stakeholders, translating findings from analysis for non-technical audiences.
- Provide the data and insights that drive our continual improvement cycle.
- Influence operations across the organisation to drive quality student experience, improve retention and establish an evaluation plan for ACU Online offerings.
- Leverage Banner (student administration), Canvas LMS (learning and teaching) and Explorance Blue (survey and evaluation) data to generate insights.
- Apply data science knowledge and skills within ACU's Microsoft and Oracle driven enterprise data environment (PowerBI, SQL etc.).
- Engage with stakeholders about data and analytics requirements, progression of analytics projects, and interpretation of data and reporting products.
Requirements
- Understanding of ACU's mission and values and demonstrate an active contribution to them.
- Experience in data analytics and the application of data science knowledge.
- Ability to communicate effectively with non-technical audiences.
- Familiarity with quality assurance frameworks and processes associated with online educational products.
- Candidates must hold Australian work rights to apply for this position.
Benefits
- Flexible work arrangements.
- Study leave and a variety of leave provisions.
- Salary packaging options available.
- Access to generous benefits as an ACU staff member.
Notes
- This position requires a Working with Children Check (WWCC) and/or Working with Vulnerable People Check (WWVP) (ACT only).
- ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.
Dates
- Opening Date: Not Available
- Closing Date: 30-SEP-2024
Location
- Brisbane, Australia
Salary
- Total remuneration valued to $106,366 - $114,254 (pro rata) pa, including salary component $89,881 - $96,546 (pro rata) pa (HEW 6), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
- Contributing to the development of a national mentoring program for first year students
- Training and supporting mentors to deliver on campus student experience activities in Brisbane
- Providing advice to students on support and retention initiatives at ACU
- Working with academic and professional staff across ACU to collaborate in successful student outcomes.
Requirements
- Passionate about supporting first year students
- Background in supporting peer learning and student retention programs
- Ability to lead, coach and support a team of campus-based student mentors.
Benefits
- Flexible work
- Study leave
- A variety of leave provisions
- Salary packaging
- Generous benefits as an ACU staff member.
Notes
- This position requires a Working with Children Check (WWCC) and/or Working with Vulnerable People Check (WWVP) (ACT only).
- Candidates must hold Australian work rights to apply for this position.
- For permanent/continuing roles, applicants must have permanent work rights.
Dates
- Opening Date: 17-Sep-2024
- Closing Date: 29-Sep-2024
Location
- Adelaide, South Australia, 5005 Australia
Salary
- $86,360 - $93,285 per annum plus employer contribution of 17% superannuation.
Responsibilities
- Proactively deliver front facing student support across the coursework student lifecycle (onboarding to graduation).
- Provide cohort/discipline-specific support and engagement, degree pathway advice, onboarding, program/course advice, student counselling and consultation, retention/engagement activities, and graduation completions.
- Ensure the delivery of holistic student case management in line with the development of a proactive student-centric service culture with a focus on increased student retention, engagement and success.
Requirements
- Proven record of actively contributing to the development of, and working effectively in, high-performance teams and record of championing a workplace culture.
- Positive, can-do attitude who thrives in a fast-paced and multifunctional workplace environment.
- Proven high-level experience in the provision of front-facing student advice in a tertiary education environment, including the interpretation, application and customisation of complex rules, policy and procedures.
- Demonstrated ability to communicate, both verbally and in writing, in a succinct, professional and responsive manner and to work collaboratively to deliver student centric results.
- Demonstrated high-level administrative experience, and using high level organisational and time management abilities, problem solving and initiative to deliver high quality outputs and manage competing deadlines.
Benefits
- Salary packaging
- Flexible work arrangements
- High quality professional development programs and activities
- On-campus health clinic, gym and other fitness facilities.
Notes
- The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
- For further information regarding this position, contact Domenica Cassar, Team Leader, Student Success.
Head, Regional Training Hub and Intern Transition, CQ, CQRMP
The University of Queensland Rockhampton Hospital
Dates
- Opening Date: 21-Sep-2024
- Closing Date: 27-Oct-2024
Location
- Rockhampton Hospital
Salary
- Base salary will be in the range $134,845 - $155,246 + 17% Superannuation (Academic Level C). Base salary will be in the range $162,046 - $178,367 + 17% Superannuation (Academic Level D). The successful applicant may attract Clinical / State Loading.
Responsibilities
- Provide academic leadership to the RTHCQ, CQRMP.
- Enhance the transition of medical graduates to internship.
- Improve the recruitment and retention of medical graduates and junior doctors.
- Coordinate different stages of medical training within the Central Queensland region.
- Promote inclusivity and a sense of belonging for students and junior doctors.
Requirements
- Must maintain unrestricted work rights in Australia for the duration of this appointment.
Benefits
- Access to world-class facilities and equipment.
- Grant writing support and greater research funding opportunities.
- Up to 26 weeks of paid parental leave.
- 17.5% annual leave loading.
- Flexible working arrangements including hybrid on site/WFH options and flexible start/finish times.
- Genuine career progression opportunities via the academic promotions process.
Notes
- Interviews have been tentatively scheduled for 7th November.
Head, Regional Training Hub SQ and Intern Transition, DDSW MP
The University of Queensland Toowoomba Hospital
Dates
- Opening Date: 21-Sep-2024
- Closing Date: 27-Oct-2024
Location
- Toowoomba Hospital
Salary
- Base salary will be in the range $134,845 - $155,246 + 17% Superannuation (Academic Level C). Base salary will be in the range $162,046 - $178,367 + 17% Superannuation (Academic Level D). The successful applicant may attract Clinical Loading.
Responsibilities
- Provide academic leadership within the Regional Training Hub (RTH) SQ.
- Focus on improving the transition from medical school to internship.
- Enhance recruitment and retention of medical students and junior doctors.
- Foster an inclusive and supportive environment for medical students and junior doctors.
Requirements
- Maintain unrestricted work rights in Australia for the duration of the appointment.
- Demonstrated experience in academic leadership and teaching.
Benefits
- Access to world-class facilities and equipment.
- Grant writing support and greater research funding opportunities.
- Up to 26 weeks of paid parental leave.
- 17.5% annual leave loading.
- Flexible working arrangements including hybrid on site/WFH options and flexible start/finish times.
- Genuine career progression opportunities via the academic promotions process.
Notes
- Interviews have been tentatively scheduled for 7th November.
- Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential.
Dates
- Opening Date: 24-Sep-2024
- Closing Date: 13-Oct-2024
Location
- La Trobe University Bundoora Campus
Salary
- Attractive salary packing for the ideal candidate
Responsibilities
- Play a key role in partnering with divisions across the Students Portfolio to implement evidence-based retention and success strategies.
- Accountable for delivering the holistic, multi-tiered advising and support model integral to the Student Success and Retention Strategy.
- Provide seamless experiences through an omni-channel approach for customer enquiries.
Requirements
- Highly developed communication skills with an ability to lead and motivate others.
- Demonstrated ability to engage effectively and persuasively with senior colleagues.
- Extensive knowledge and skills in the Australian University sector or professional experience in industry.
- Knowledge of and experience in implementing data informed, innovative and customer focused solutions.
Benefits
- 17% employer contributed superannuation
- On site child care facilities
- Flexible work arrangements
- Discounts for staff and their family members to study a range of La Trobe courses
Notes
- Only candidates with Full Working Rights in Australia may apply for this position.
- All La Trobe University employees are bound by the Working with Children Act 2005.