Australian Catholic University Melbourne, Australia
Closing date:
27-Sep-2024
Expired
Dates
Opening Date: Not Available
Closing Date: 27-Sep-2024
Location
Melbourne, Australia
Salary
Total remuneration valued to $117,590 - $127,214 (pro rata) pa, including salary component $99,365 - $107,498 (pro rata) pa (HEW 7), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
Maintain and update internal and external knowledge articles at the Ask ACU contact center.
Provide strategic support to the provision of service excellence within the AskACU service model.
Perform ongoing training and support to AskACU staff nationally.
Conduct quality assurance on staff interactions to ensure the maintenance of a national standard of service.
Maintain the internal and external knowledge bases to ensure that staff remain up-to-date with information.
Work closely with the Coordinator, AskACU Contact Centre and Team Leaders on all campuses to ensure quality service delivery.
Requirements
Candidates must hold Australian work rights to apply for this position.
For permanent/continuing roles, applicants must have permanent work rights.
Benefits
17% employer superannuation contributions to eligible continuing and fixed-term staff.
Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Access to generous benefits including flexible work, study leave, and a variety of leave provisions and salary packaging.
Notes
General enquiries can be sent to Amy Knurek, National Manager, AskACU Service Operations at: amy.knurek@acu.edu.au
ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.
The University of MelbourneParkville, Victoria, Australia
Closing date:
30-Sep-2024
Dates
Opening Date: 23-Sep-2024
Closing Date: 30-Sep-2024
Location
Parkville, Victoria, Australia
Salary
UOM 8 – $119,742 – $129,607 p.a. plus 17% super
Responsibilities
Developing, maintaining, overseeing, and enhancing testing assets, artefacts, and methodologies for automation, including frameworks and automated tests for web applications and back-end functionality.
Produce test deliverables and execute automation testing.
Establish and implement optimal strategies for Unit, Integration, and UI automation testing within a CI/CD environment, prioritising high-value, risk-based testing and rapid feedback throughout the pipeline.
Design and implement reusable automated tests for execution in a CI/CD pipeline.
Assist in the adoption and execution of API testing methods.
Requirements
Undergraduate qualifications in a relevant discipline or an equivalent combination of relevant experience and education/training in Testing.
Extensive experience and expertise in developing and maintaining automation frameworks and test scripts using Selenium with Python and C#, alongside the Microsoft technology stack (C#, ASP.NET, SQL Server, Coded UI, Microsoft Visual Studio).
Demonstrated experience in test automation techniques for API (Postman), service layer, client, and Windows-based applications, as well as mass/bulk execution methods using tools like Selenium Grid and Test Agents Pool.
Exposure to Testing Integration in DevOps pipeline CI/CD preferably using Bamboo/GitHub.
Experience in automation testing with Salesforce.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Competitive VND salary starting from VND25,500,000 depending on proven track record in meeting all the key selection criteria.
Responsibilities
Prepare various periodic reports on service demand (enquiries and appointments), customer experience (customer satisfaction rates, service level agreement, feedback about services,…) and individual service volume and quality.
Allocate 'unassigned' online enquiries to ensure they are assigned and actioned in a timely manner.
Act as the subject matter expert for all digital service platforms and provide training to new staff. Develop and update system user guides. Coordinate system access grant and termination to ensure compliance.
Identify and promote good practices to develop alignment and adoption of smarter ways of working across the unit.
Diagnose and coordinate with the Service Quality and IT Services team, RMIT Australia on issues relating to service platforms.
Work closely with the Student Connect and Family Connect teams to continuously update relevant internal and public information channels including the Digital Toolkit, website and digital signages.
Actively support the implementation of new service platforms (if any) and the changes to current service platforms.
Coordinate and actively participate in relevant User Acceptance Tests.
Support the identification of opportunities for process improvement and platform enhancement to improve service quality.
Actively contribute to a positive culture and team environment via team discussion, project contributions and feedback.
Perform other tasks as assigned by the Quality Assurance Coordinator.
Requirements
A bachelor's degree in a relevant discipline.
Work experience in a systems and improvement-oriented service environment, preferably in an educational environment.
Familiarity with data collection, analytics and reporting tools including SQL, Power BI and Microsoft Excel desired.
Demonstrated issue resolution skills, Ability to source relevant additional information.
Demonstrated strong commitment to innovation and quality.
Proficiency in professional English; Ability to convey complex information, ideas and concepts clearly and efficiently to a variety of different audiences.
Ability to build and maintain effective relationships in a culturally diverse environment utilising strong interpersonal communications skills;
Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability Framework (Connectedness, Commitment to Excellence – Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility).
Benefits
Private medical insurance
Generous annual leave, career leave and public holidays (Christmas and Tet Holidays)
Professional development and career advancement
Access to state-of-the-art facilities and resources
A vibrant and diverse campus life and more!
Notes
English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.0 or equivalent, as outlined in the RMIT Recruitment, Selection and Onboarding Guidelines.
The University of New South Wales (UNSW Sydney)Kensington, NSW (Hybrid working model)
Closing date:
30-Sep-2024
Dates
Opening Date: 23-Sep-2024
Closing Date: 30-Sep-2024
Location
Kensington, NSW (Hybrid working model)
Salary
Competitive total package
Responsibilities
Provide strategic advice on large scale projects in conjunction with the Directors of Asset Management and Design, Delivery and Development to the University Executives, including submissions through to Vice-Chancellor, Finance and Strategy Committee, Risk Management Committee and UNSW Council as required.
Support Design, Delivery and Development in the development of multiple major projects, within budget, to program, and to the highest quality standards.
Across Estate Management, oversee quality assurance for the value management process to ensure projects are delivered in line with agreed standards and short-term cost savings are not made that may adversely affect the sustainable revenue or operation of the estate in the future.
Ensure robust risk management practices are in place in the portfolio to guarantee the highest level of integrity.
Ensure a safety culture is integrated into everything we do.
Work in a collaborative and professional manner to enable Estate Management to support the University to deliver its strategic plan.
Provide advice on preparation of feasibility studies, complex financial models, and funding requests for projects, and the ongoing monitoring and corrective actions to optimize UNSW’s development position.
Advise on the capital program and project planning including initiation documentation, development management and delivery strategies to facilitate successful project implementation.
As required, review financial positions of major projects including forecasting, budgeting, commercial considerations and project reporting.
Requirements
Degree in a relevant property related discipline or subject with demonstrated experience in capital programs and projects on a significant scale.
Proven experience in the development of major projects both in planning and delivery, to achieve the client’s cost, value, time and quality objectives which includes a variety of building forms and usage types, office and high density residential.
Demonstrated experience in the procurement of large-scale construction contracts including an awareness of alternative contract forms and demonstrated negotiation skills.
Proven experience in planning and organising complex strategic development and capital investment plans to ensure a coherent and integrated approach to delivery of projects over time.
Experience of successfully leading a multi-disciplinary team of property professionals, including external consultants and delivery partners across a comparable diverse and complex estate.
Outstanding interpersonal and communication skills with a high level of attention to detail.
High level negotiation and problem-solving skills and capacity to exercise initiative, flexibility and proactivity.
Excellent management skills and the ability positively influence project teams, including the ability to manage difficult and sensitive issues.
Benefits
Flexible Working Options (work from home, flexible hours etc)
Additional 3 days leave during December festive period.
Career development opportunities
Up to 50% discount on UNSW courses
Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
Discounts and entitlements (retail, education, fitness passport)
Notes
Sponsorship is not available for this role, valid Australian working rights are required on application.
Content Editing: Edit written content for clarity, coherence, grammar, punctuation, and adherence to style guidelines, ensuring high-quality and error-free deliverables.
Proofreading: Conduct thorough proofreading of content to identify and correct typographical errors, spelling mistakes, and inconsistencies in formatting.
Quality Assurance (QA): Perform quality assurance checks on content to verify accuracy, relevance, and alignment with project requirements and client expectations.
Requirements
Relevant tertiary qualification and/or an equivalent combination of relevant experience and education/training in English, Communications, Journalism, or a related field
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
The University of AdelaideAdelaide, South Australia 5005 Australia
Closing date:
09-Sep-2024
Expired
Dates
Opening Date: 26-Aug-2024
Closing Date: 09-Sep-2024
Location
Adelaide, South Australia 5005 Australia
Salary
(HEO6) $89,383 - $96,550 salary scale per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
Collaborate closely with diverse teams across HR to develop, implement and monitor relevant HR Quality and Compliance initiatives.
Establish robust procedures and ensure compliance risks are identified and effectively managed across the University.
Manage the University's regulatory requirements in relation to the engagement of independent contractors.
Ensure compliance with the Child Safety (Prohibited Persons) Act 2016 and the Fair Work Act 2009.
Requirements
Proficiency in Microsoft Excel, including advanced functions (e.g. VLOOKUP, pivot tables, macros and data analysis).
Ability to interpret relevant legislation and industrial or professional advice, and update relevant guidelines, processes and frameworks to reflect changes.
Demonstrated ability to work independently and competently apply problem solving in the application of HR policies, procedures and guidelines.
Ability to influence change to ensure compliance and good governance of relevant HR policy, guidelines, procedures and practices.
Demonstrated ability to work and effectively communicate with people at all levels in a large organisation.
Benefits
Salary packaging.
Flexible work arrangements.
High-quality professional development programs and activities.
On-campus health clinic, gym and other fitness facilities.
Notes
The position is fixed term and full-time until December 2025.
The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
Western Sydney UniversityPenrith Campus (Kingswood)
Closing date:
23-Jun-2024
Expired
Dates
missing
Responsibilities
This position provides executive support to the Pro Vice-Chancellor Educational Partnerships and Quality (PVC EPQ).
The Executive Assistant is the first point of contact and liaison for both internal and external stakeholders seeking access to the PVC EPQ.
This position will provide and facilitate communications between both academic and professional staff within the Education Division and the University to ensure alignment with strategic initiatives.
Requirements
The successful candidate will have proven experience within an executive setting with demonstrated highly developed organisational, project and time management skills, able to deal effectively with a high-volume workload, competing priorities and unexpected events & demonstrated experience in servicing executive and governance committees.
Level 7, $99,285 - $108,534 p.a., plus up to 17% employer superannuation
Responsibilities
Guide and support the University on navigating the Higher Education Standards Framework (HESF) and TEQSA requirements with expertise and clarity.
Drive the creation, execution, and monitoring of innovative quality assurance and improvement initiatives throughout the University.
Champion a culture of continuous enhancement by identifying and sharing best practices across all areas.
Engage actively with the Quality Team and the broader Governance and Risk Management Team to advance our collective goals.
Requirements
Extensive knowledge of government frameworks and legislation shaping higher education quality and standards, including the Australian Qualifications Framework, TEQSA Act 2011, and HESF.
A solid understanding of university governance, operations, and decision making processes, with the ability to see how legislation, policies, and plans connect to daily actions and outcomes.
Ability to interpret complex legislation and regulations and communicate their impact clearly to a diverse range of stakeholders.
Skilled at researching, identifying, and adapting best practices for quality improvement and assurance across the university.
Confident in using sound judgement to handle sensitive compliance matters with discretion and confidentiality.
Exceptional organisational skills, enabling you to prioritise tasks, meet deadlines, and work effectively within a team environment.
Excellent communication skills, both written and verbal, with the ability to consult, influence, and work across various levels and areas of the organisation.
Benefits
Modern teaching & research facilities.
Professional development and career pathway opportunities.
Flexible work arrangements & generous leave options.
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences.
UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.
UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au.
Coordinate the delivery of frontline library services within the operational frameworks for agreed service models and channels.
Ensure the provision of consistent high-quality service delivery through all channels by implementing regular reviews, client feedback mechanisms, co-creation (HCD) and improvement processes on all frontline services offered.
Oversight of the operational management of the library site cluster ensuring a consistent and comparable experience for the student cohort.
In conjunction with the Manager, Library Services and Spaces, develop, review and implement relevant service standard protocols, workflows and service improvements including training programs for frontline service staff to enhance service delivery across service points.
Requirements
A tertiary qualification in librarianship/information management or equivalent combination of relevant experience and/or education/training and be eligible for an associate membership of the Australian Library and Information Association (ALIA).
Highly developed leadership skills, including an ability to effectively lead, professionally develop and motivate teams.
Demonstrated experience in planning, analysing and evaluating the delivery of high-quality innovative student services, including experience working with data and metrics for decision-making.
Highly developed interpersonal, negotiation and written/oral communication skills, including a demonstrated ability to initiate and establish good working relationships with key stakeholders.
Benefits
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses
Notes
This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
HEW 7 $101,858 - $112,156 + 17% Superannuation (pro rata, part time)
Responsibilities
Project manage and oversee all aspects of the GLOW trial, from initiation to completion, encompassing protocol design and development, study design, supporting the trial site, budget management and trial close-out activities.
Ensure the trial is conducted in full compliance with Australia’s clinical trial regulations, ethical standards and Good Clinical Practice (GCP).
Effectively support and manage the project site. Oversee site implementation and monitoring and ensure that the site is adequately prepared and compliant with study procedures and protocols.
Implement and regularly conduct quality assurance processes to allow the highest data integrity and accuracy. Work with the project site to audit and resolve missing data or data queries.
Communicate with stakeholders: maintain effective communication with investigators, study sponsor, project site and regulatory authorities, ensuring optimal stakeholder collaboration.
Requirements
Proven experience in conducting and managing clinical trials.
Academic qualifications in nursing or a biomedical discipline.
Proven experience in managing stakeholder relationships.
A strong background in biomedical research
Excellent communication, leadership and interpersonal skills
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
Flexible working arrangements to help manage work-life balance.
Ongoing learning and development opportunities to grow career.
An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
For a confidential discussion regarding this role, please contact Rachel Fiddes, Research Fellow, Clinical Trial Coordinator on rachel.fiddes@deakin.edu.au
For a copy of the position description, please see below: PD - Clinical Trials Manager GLOW 562169.pdf
The University of New South Wales (UNSW Sydney)Kensington, NSW
Closing date:
15-Sep-2024
Expired
Dates
Opening Date: 02-Sep-2024
Closing Date: 15-Sep-2024
Location
Kensington, NSW
Salary
Professional staff Level 7: Starting from $110,073 plus 17% superannuation and leave loading.
Responsibilities
Collaborate with Estate and Facilities Management teams to ensure projects are efficient, high-quality, and minimally disruptive.
Manage projects, assemble consultant teams, and manage project funding and reporting.
Oversee design, tender, and delivery phases, ensuring projects meet briefs, timelines, and budgets.
Lead stakeholder consultation and project management to ensure engagement and understanding.
Provide leadership to project staff and consultants, managing contractors to achieve project goals.
Advise and report to the Senior Manager on project matters, resolving issues and communicating outcomes effectively.
Actively participate in project work groups and committees involving clients/stakeholders, consultants, contractors and staff to achieve effective project co-ordination.
Apply appropriate UNSW and EM project policies and procedures in the co-ordination, execution and review of allocated projects to ensure public accountability.
Requirements
Qualification in Building and or Project Management
Experience managing projects in a complex and diverse building environment
Experience in planning and project management work with strict time/budget constraints
Knowledge of and experience in contract administration
Outstanding communication, organisational and time management skills
Proven experience in financial management including budgeting and project management.
Benefits
Flexible Working Options (work from home, flexible hours etc)
Additional 3 days leave during December festive period.
Career development opportunities
Up to 50% discount on UNSW courses
Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
Discounts and entitlements (retail, education, fitness passport)
Notes
Sponsorship is not available for this role, valid Australian working rights are required on application.
Victoria UniversityFootscray Park, Footscray, Australia
Closing date:
09-Aug-2024
Expired
Dates
Opening Date: Not Available
Closing Date: 09-Aug-2024
Location
Footscray Park, Footscray, Australia
Salary
$85,667 - $92,728 per annum plus 17% superannuation
Responsibilities
Provide high level support to the Block Project Manager for the VU Block Model® program of work.
Contribute to the day-to-day operations supporting the quality, innovation, and integrity of the VU Block Model.
Manage programs such as the VU Block Model Professional Learning Program and the VU Block Model Academy.
Oversee the scope of works for product design and development.
Manage projects and initiatives related to the VU Block Model.
Requirements
Understanding of a dual sector University and the VU Block Model®.
Excellent interpersonal skills for effective teamwork and autonomous work.
Knowledge and experience with MS Office and ability to learn new systems.
Agility and flexibility in prioritizing tasks.
Excellent written and oral communication skills.
Strong analytical skills and a focus on continuous improvement.
Benefits
Not Available
Notes
Applications must be submitted as a single document comprising a cover letter, CV/resume, evidence of qualifications, and responses to the Key Selection Criteria.
Applications which do not address the selection criteria will NOT be considered.
For information on employee benefits, please visit the university's staff benefits page.
Australian Catholic University North Sydney, Australia | Melbourne, Australia
Closing date:
25-Aug-2024
Expired
Dates
Opening Date: Not Available
Closing Date: 25-Aug-2024
Location
North Sydney, Australia | Melbourne, Australia
Salary
Total remuneration valued to $117,590 - $127,214 (pro rata) pa, including salary component $99,365 - $107,498 (pro rata) pa (HEW 7), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
Implementing Test automation framework from scratch for Dynamics 365 and Sitecore
Designing and building low code solutions
Developing Performance, API, Data and Regression Tests
Facilitating stakeholder engagements and vendor meetings on testing activities
Providing leadership and coaching to uplift team capabilities
Requirements
Experience in implementing automation frameworks across various platforms
Proficiency in developing automated performance and regression scripts
Ability to develop test strategies for testing solutions
Strong collaboration skills to work closely with developers and business stakeholders
Expertise in advising on enhancing existing testing practices and solutions
Benefits
Flexible work arrangements
Study leave
A variety of leave provisions
Salary packaging
Access to ACU Advantage Staff Rewards Program
Generous leave provisions
Notes
Candidates must hold Australian work rights to apply for this position.
For permanent roles, applicants must have permanent work rights.
Support for candidates requiring adjustments through the recruitment process.