Dates
- Opening Date: 24-Aug-2024
- Closing Date: 03-Sep-2024
Responsibilities
- Provide technical support in the Factory of the Future facility
- Promote industry engagement and support community activities
- Prepare materials and equipment for technology demonstrations
- Ensure safety guidance for guests, staff, and students
- Supervise technical staff members when required
Requirements
- Experience in technical support and preparing materials for demonstrations
- Knowledge of advanced manufacturing industry
- Problem-solving skills and ability to implement solutions
- Client-focused with a commitment to continuous improvement
Benefits
- Full-time, fixed-term position
- Opportunity to work in the advanced manufacturing industry
- Engagement with industry partners and community
- Potential supervisory role
- Travel to other campuses may be required
Notes
- Internal applicants only
- Minimum of 12 months' full-time continuous service required for secondment applicants
Dates
- Opening Date: 29-Aug-2024
- Closing Date: 12-Sep-2024
Responsibilities
- Lead all aspects of data systems development and insightful analytics to support CSI’s work in sustainable agriculture.
- Oversee the development, operations and maintenance of the CSI data systems.
- Ensure compliance with data governance framework, policies and standards, ensuring data quality and security.
- Collaborate and communicate with internal and external stakeholders to understand data needs and expectations.
- Deliver solutions that add value and impact to CSI’s work to support farmers in adopting innovative agronomic strategies.
Requirements
- Degree in computer science, data science, statistics, mathematics or other relevant field or equivalent experience.
- Proven track record of delivering solutions, support and enhancements that enable business operations and innovation.
- In-depth knowledge and experience in data analytics, systems administration, and data governance and management.
- Analytical mindset to proactively problem solve.
- Excellent communication and collaboration skills.
Benefits
- Work life balance (including a hybrid work model)
- Professional development opportunities
- Salary packaging and sacrifice options
- Sporting facilities (pool, tennis courts, fields) and car parking on our campuses
- Onsite childcare facilities.
Notes
- This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
- Additional information is available in the position description or by contacting Hugh Palmer | Director, Global Digital Farm | hupalmer@csu.edu.au | Ph: 02 6933 2433.
Dates
- Opening Date: 01-Sep-2024
- Closing Date: Not Available
Responsibilities
- Manage and oversee controlled environments for research purposes.
- Implement and maintain standards for environmental controls in laboratory settings.
- Collaborate with researchers to understand their needs and provide technical support.
Requirements
- Bachelor's degree in a related field or equivalent experience.
- Experience with controlled environment systems and laboratory management.
- Strong problem-solving skills and attention to detail.
Benefits
- Competitive salary and benefits package.
- Access to professional development opportunities.
- Flexible work arrangements.
Notes
- Internal Applicants Only.
- Full-Time, Fixed-Term Position for 4 Years.
Dates
- Opening Date: 26-Aug-2024
- Closing Date: 09-Sep-2024
Responsibilities
- Provide exceptional customer service to support both the Division of Library Services and Division of Student Experience.
- Work in a dynamic environment in a supportive team that values development and growth.
- Provide face to face customer service to students.
Requirements
- Strong interpersonal, written and communication skills, including experience in engaging effectively with a diverse audience.
- Ability to prioritise competing deadlines and deal with multiple tasks simultaneously.
- Tech savvy skills with capability to learn new applications and emerging technologies.
Benefits
- Work life balance
- Professional development opportunities
- Generous leave options
- Access to an Employee Assistance Program (EAP)
- Support workplace giving to a range of charities or our Staff give program which funds student scholarships.
Notes
- This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
- Further information is available in the position description or by contacting David Anderson | Team Leader, Frontline Services (North) and Copyright Officer | danderson@csu.edu.au | Ph: 02 6365 7595.
Dates
- Opening Date: 20-Aug-2024
- Closing Date: 02-Sep-2024
Responsibilities
- Build and inspire a culture of integrity, accountability and inclusive practice across Deakin to ensure alignment of all functional and operational business plans to Deakin’s strategic plan.
- Lead with clear direction while enabling devolved problem solving and provide expert leadership and ensure solutions are leading practice and sustainable.
- Create a sustainable climate of service excellence, encourage and support others to see situations from the customer’s perspective and systematically measure customer satisfaction and implement improvement strategies to meet customer needs more effectively.
- Establish long-term partnerships with stakeholders, act as a trusted advisor, change direction in alignment with learnings and offer expert solutions and strategies that best serve the stakeholder’s needs.
- Foster and encourage an environment in which creativity, innovation and diversity of thought are valued and rewarded.
Requirements
- Proven expertise in the management of significant human and material resources.
- Postgraduate qualifications and extensive relevant experience.
- Extensive experience in the development of strategic, operational and business plans and providing strategic advice and support at an executive level.
- Demonstrated high level analytic, problem solving and research skills and the ability to develop strategies, innovative solutions and authoritative reports on documents and policies of a complex nature.
- Demonstrated ability to handle matters with appropriate professional and diplomatic skills.
Benefits
- Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
- Flexible working arrangements to help manage work-life balance.
- Ongoing learning and development opportunities to grow career.
- An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
- Please submit your updated resume and a short cover letter outlining your skills and experience.
- For a confidential discussion regarding this role, please contact Professor Jeanette Fyffe, Pro Vice-Chancellor, Researcher Development Academy via email.
- For a copy of the position description, please see below: PD-Senior Executive Officer..pdf.
Dates
- Opening Date: 20-Aug-2024
- Closing Date: 03-Sep-2024
Responsibilities
- Provision of HR operational services including coordination of end-to-end employment contractual arrangements for fixed term, continuing and casual staff.
- Delivery of Faculty based academic administrative processes.
- Support hiring managers for contract renewals and direct appointments.
- Provide advice and support on HR processes, and interpretation of relevant policies and procedures.
- Application of the Enterprise Agreement as it relates to HR operational processes.
Requirements
- Demonstrated ability to apply work independently, apply sound judgement and problem solving in the application of HR policies, procedures, guidelines and systems.
- Extensive knowledge of HR practices and HRIS systems including experience in providing HR operational services and support in a complex environment.
- Demonstrated experience communicating both verbally and in writing in a succinct, professional and responsive manner to deliver client centric results.
- Proven ability to influence outcomes in the delivery of procedurally compliant services.
- Demonstrated ability to work effectively and to pre-determined timelines.
Benefits
- Salary packaging
- Flexible work arrangements
- High-quality professional development programs and activities
- On-campus health clinic, gym and other fitness facilities.
Notes
- The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
- For further information, a confidential discussion regarding this position can be conducted with Helena Harris, Team Leader HR Operations & Employment.
Dates
- Opening Date: 26-Aug-2024
- Closing Date: 08-Sep-2024
Responsibilities
- Lead the Employment Relations Advisory team in providing staff-related guidance across industrial instruments, EA/legislative interpretation, union negotiations, workplace change, employee performance, and termination.
- Support the team in providing advisory services across the employee lifecycle for both Faculties and Divisions.
- Manage and resolve complex industrial and employment matters.
- Advise on legislative changes and contribute to the development of the University's enterprise bargaining strategy and implementation.
- Represent UNSW in negotiations and foster effective working relationships with the broader Human Resources team, ER Conduct and Complaints team, and UNSW Legal & Compliance team.
Requirements
- Substantial experience in managing ER matters.
- Legal practice experience is highly regarded, though not essential as this is not a legal role.
- Demonstrated ability to lead, support, and develop a specialist team in a complex environment.
- Extensive experience providing ER advice to senior leaders, line management, staff, and dealing with employee unions.
- High level interpersonal and negotiations skills.
- Proven ability to communicate with stakeholders effectively and influence outcomes.
- Demonstrated ability to think and operate strategically in an HR context, with high level problem-solving and analytical skills.
- Excellent verbal and written communication skills.
- Sound judgement and the ability to exercise initiative, tact, and discretion in dealing with sensitive and confidential matters.
Benefits
- Flexible Working Options (work from home, flexible hours etc)
- Additional 3 days leave during December festive period.
- Career development opportunities
- Up to 50% discount on UNSW courses
- Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
- Discounts and entitlements (retail, education, fitness passport)
Notes
- Sponsorship is not available for this role; valid Australian working rights are required on application.
- To apply, submit your CV & cover letter detailing your interest and suitability for the job before the closing date.
Data Analytics Specialist - Product & Performance Marketing
The University of New South Wales (UNSW Sydney)
Dates
- Opening Date: 26-Aug-2024
- Closing Date: 09-Sep-2024
Responsibilities
- Investigate data to understand the trends and drivers behind the numbers, collaborating with other analysts and stakeholders to develop broader insights.
- Deliver ongoing product and digital performance analysis, tracking, and reporting for the holistic UNSW product suite.
- Lead and support projects related to business unit strategy including growth and market entry, competitive intelligence, product development, positioning and go-to-market, process improvement, operations, etc.
- Support the design, development, maintenance and optimization of measurement and experimentation frameworks.
- Analyse and interrogate multiple data points across the team to find answers to specific questions, ensuring consistency across all reporting.
- Use sophisticated tools, such as Power BI and Adobe Analytics dashboards, to provide measurement solutions based on data.
- Build dashboards, data visualisations and reports assessing the performance of digital campaigns.
- Produce data and reporting, sharing insights from data sets and identifying trends and patterns.
- Support the quantitative design of business rules to implement workflows that enable automated lead management.
Requirements
- Relevant tertiary qualification with relevant experience in marketing and/or data analysis, or equivalent knowledge.
- Demonstrable data analytics skills with proficiency in handling complex data sets and analytical methods.
- Experience with analytics tools, particularly Adobe Analytics is highly regarded.
- Experience with Excel, Python, SQL programming language and/or data visualisation tools such as Power BI.
- Ability to work in a fast-paced environment with well-honed interpersonal skills to interact with senior stakeholders.
- Outstanding communication skills, able to present technical information simply.
- Robust commercial acumen, able to identify issues or opportunities and proactively create solutions.
- Creative problem solving with innovative and unconventional solutions.
Benefits
- Flexible working
- Additional 3 days of leave over the Christmas period
- Access to lifelong learning and career development
- Progressive HR practices
- Discounts and entitlements
Notes
- To apply, submit your CV, Cover Letter and responses to the selection criteria via the ‘Apply Now’ button.
- A copy of the Position Description can be found on JOBS@UNSW.
- Applications cannot be accepted if sent directly to the contact listed.
Dates
- Opening Date: 26-Aug-2024
- Closing Date: 08-Sep-2024
Responsibilities
- Communicate with confidence using examples and the most appropriate influencing technique for a given situation to increase understanding and support
- Develop and implement practical, accessible solutions based on stakeholder needs
- Build new and productive relationships with a diverse range of potential students, stakeholders or key and influential individuals both inside and outside the University
- Seek feedback from clients regarding their satisfaction and perspective with products or services received, respond to feedback with openness and transparency and seek to identify ways to better service the customer
- Provide ethical advice to clients that address underlying issues, promoting value-adding insights and recommendations, including but not limited to providing high-level advice, support and training to all users of the University’s SMS on systems functions.
Requirements
- A Degree with subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training
- Extensive working experience with corporate relational databases, including tools such as SQL Developer and Cognos as well as General User Interface tools and systems.
- Experience in the support of complex corporate computing systems.
- Working knowledge of applications such as ServiceNow, GIT, HTML5.
Benefits
- Access to a variety of leave options including generous parental leave and the ability to purchase additional leave
- Flexible working arrangements to help manage work-life balance
- Ongoing learning and development opportunities to grow your career
- An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
- For a confidential discussion regarding this role, please contact Shibu Babu (Coordinator, Senior Business Application Support) at shibu.babu@deakin.edu.au
- For a copy of the position description, please see below: Analyst SMS PD 2024.pdf
Senior Business Analyst - Cyber
The University of New South Wales (UNSW Sydney) Kensington, Sydney, NSW
Dates
- Opening Date: 27-Jul-2024
- Closing Date: 01-Sep-2024
Location
- Kensington, Sydney, NSW
Salary
- Daily rate contract role, 12 months initially
Responsibilities
- Responsible for the development of detailed business requirements for the implementation of cyber security solutions that will aid the delivery of program objectives.
- Drive the development of functional and non-functional requirements in collaboration with relevant technical and non-technical stakeholders and ensure that requirements are clearly communicated in technical terms amongst stakeholders.
- Develop business requirements document, functional requirements document, technical requirements document, service management plan and standard operating procedures.
- Investigation of operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and/or process change.
- Support procurement, design, development, implementation, testing and acceptance activities to ensure successful delivery of cyber security solutions in scope of program.
- Developing, maintaining and managing relationships and communications with senior stakeholders, meeting challenges with confidence, and dealing with frequently conflicting and/or competing objectives and drivers of stakeholders.
- Develop and oversee the design of Identity Governance and Administration (IGA) solutions, from conceptual, logical, and physical design to meet business and technical requirements leveraging architecture patterns and following development processes.
- Work closely with Cyber Security Operations and Identity Management, Infrastructure Operations and Vendors to implement Technical Solutions.
- Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health & safety of yourself or others.
Requirements
- 5 years’ experience in business analysis, business requirements analysis and business process analysis using the appropriate frameworks.
- Substantial business analysis experience in following cyber security domains: Identity Governance and Administration, Active Directory & Entra Id, Privileged Access Management, User Access Review and recertification procedures.
- Strong understanding of industry-wide security standards and compliance frameworks such as ISO/IEC 27001, NIST, PCI DSS, HIPAA, GDPR etc.
- Knowledge of Identity Management frameworks including life cycle management, access management, governance, and reporting.
- Experience in Identity Management solutions, enhancing custom connectors and workflows for IAM products and implementing Identity Governance and Administration (IGA).
- Comprehensive analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
- Advanced written and verbal communication skills, with a high level of attention to detail for deliverables produced, with the ability to handle high demand situations with management and key stakeholders.
- Demonstrated success working effectively and collaboratively on initiatives with a range of people at different levels within an organisation.
- Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
- Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
- Experience in the University / Higher Education sector desirable.
Benefits
- Not Available
Notes
- To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.
- More Information: please see the Position Description or visit the UNSW jobs website.
- Contact: Jen MacLachlan, email: j.maclachlan@unsw.edu.au
- UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
- The University reserves the right not to proceed with any appointment.
Dates
- Opening Date: 23-Aug-2024
- Closing Date: 06-Sep-2024
Location
- Melbourne - Burwood, Australia
Salary
- HEW 4 $74,006 - $78,447 + 17% Superannuation
Responsibilities
- Ensure all service records, building equipment inventories and equipment histories are maintained.
- Improve convenience and accessibility by providing a range of service options.
- Consult with available sources to gather relevant information and seek the expertise and advice of other people as appropriate.
- Deliver effective and efficient outcomes and outputs against team and operational work plans.
- Take personal responsibility and show initiative to meeting goals and objectives contributing to an inclusive team environment.
Requirements
- Completion of a Diploma level qualifications with relevant work experience or a certificate level qualification with post-certificate relevant work experience.
- Completion of a Post-Trades Certificate or Advanced Certificate and extensive relevant experience and on-the-job training; or an equivalent combination of relevant experience and/or education/training.
- Extensive experience of building maintenance in a customer focused environment.
- Relevant building maintenance and construction knowledge.
Benefits
- Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
- Flexible working arrangements to help manage work-life balance.
- Ongoing learning and development opportunities to grow your career.
- An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
- For a confidential discussion regarding this role, please contact Fred Burns (Maintenance Coordinator) via email f.burns@deakin.edu.au.
- For a copy of the position description, please see below: PD - Maintenance Assistant 563571.pdf.
Program Manager, Strategy Realisation Office
La Trobe University Campus independent - Can be based at La Trobe University’s Melbourne (Bundoora) or Victorian regional campuses
Dates
- Opening Date: 21-Aug-2024
- Closing Date: 05-Sep-2024
Location
- Campus independent - Can be based at La Trobe University’s Melbourne (Bundoora) or Victorian regional campuses
Salary
- 17% employer contributed superannuation
Responsibilities
- Support the Associate Director with management and delivery of complex business initiatives to support the University strategy.
- Engender a sense of urgency while possessing strong coordination and leadership skills.
- Challenge current thinking and present alternate approaches to complex problems.
Requirements
- A degree with extensive management expertise and supporting experience, or postgraduate qualifications and extensive relevant experience, or an equivalent alternate combination of relevant knowledge, training and/or experience.
- Demonstrated professional experience in project management/development at the corporate level.
- Strong leadership skills including the ability to negotiate, motivate, influence, and build relationships.
- Excellent interpersonal skills and demonstrated experience in liaising with staff at all levels of an organisation, negotiating effective outcomes, consultation, and facilitation of group discussions.
- Excellent writing, communication, presentation (public speaking), reporting and documentation skills, including experience in developing Business Cases, Project Management Documentation, Status Reporting, and Governance Reporting.
Benefits
- 17% employer contributed superannuation
- Flexible work arrangements
- Discounts for staff and their family members to study a range of La Trobe courses
Notes
- Only candidates with Full Working Rights in Australia may apply for this position.
- Aboriginal and Torres Strait Islander Applicants are encouraged to apply.
- All La Trobe University employees are bound by the Working with Children Act 2005 and must hold a valid Victorian Employee Working with Children Check prior to commencement.
Administration Officer, School of Philosophy and Theology
University of Notre Dame Australia Sydney, NSW
Dates
- Opening Date: Not Available
- Closing Date: 06-Sep-2024
Location
- Sydney, NSW
Salary
- $75,420 to $80,993 pa (Level 4) + 14% superannuation pro-rata
Responsibilities
- Provide administration support including arranging events, regular and ad hoc meetings, teaching program support, managing and supporting School Advisory Boards and School committees (minutes, agenda papers and scheduling).
- Provide exceptional customer service to students, University stakeholders and visitors to the office.
- Complete tasks and communication in an accurate and timely manner.
- Interpret and apply policies, practices and standards under general direction to organise and prioritise work, while using judgment to solve problems arising in own work area.
- Accurately work with detailed information including data entry, maintaining spreadsheets, managing correspondence, collating data for report and under direction prepare a range of written communication.
- Provide financial support by processing payments, internal payment requests, business credit cards, purchase orders and invoicing.
- Perform other responsibilities, commensurate with the expectations of a role at this level, which contribute to the overall objectives of the school and maintain school facilities, office equipment and supplies.
Requirements
- Supportive of the Objects of Notre Dame as a Catholic University.
- Hold A Diploma level qualification with relevant work-related experience, or an equivalent combination of relevant experience and/or education/training.
- Proficient in the application of administrative policies and procedures.
- Intermediate computer skills and experienced in operating MS Office software including Sharepoint, email and student administration systems and an ability to learn and implement new systems.
- Exceptional communication and interpersonal skills both written and verbal with a capacity to work both independently and as a collaborative team member.
Benefits
- Friendly and collaborative working environment
- Generous training and development opportunities
- Discounted study at the University
Notes
- Applicants are expected to have current and valid work rights in Australia.
- Aboriginal and Torres Strait Islander people are encouraged to apply.
- The University of Notre Dame Australia seeks to increase the diversity of our workforce to better meet the different needs of the University and its stakeholders and to improve equal opportunity outcomes for our staff.
Dates
- Opening Date: 26-Aug-2024
- Closing Date: 09-Sep-2024
Location
- Adelaide, South Australia 5005 Australia
Salary
- (HEO6) $89,383 - $96,550 salary scale per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
- Collaborate closely with diverse teams across HR to develop, implement and monitor relevant HR Quality and Compliance initiatives.
- Establish robust procedures and ensure compliance risks are identified and effectively managed across the University.
- Manage the University's regulatory requirements in relation to the engagement of independent contractors.
- Ensure compliance with the Child Safety (Prohibited Persons) Act 2016 and the Fair Work Act 2009.
Requirements
- Proficiency in Microsoft Excel, including advanced functions (e.g. VLOOKUP, pivot tables, macros and data analysis).
- Ability to interpret relevant legislation and industrial or professional advice, and update relevant guidelines, processes and frameworks to reflect changes.
- Demonstrated ability to work independently and competently apply problem solving in the application of HR policies, procedures and guidelines.
- Ability to influence change to ensure compliance and good governance of relevant HR policy, guidelines, procedures and practices.
- Demonstrated ability to work and effectively communicate with people at all levels in a large organisation.
Benefits
- Salary packaging.
- Flexible work arrangements.
- High-quality professional development programs and activities.
- On-campus health clinic, gym and other fitness facilities.
Notes
- The position is fixed term and full-time until December 2025.
- The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
Dates
- Opening Date: Not Available
- Closing Date: 04-Sep-2024
Location
- St Lucia Campus
Salary
- Base salary will range from: $98,582.63 - $107,349.47 + 17% Superannuation (HEW Level 7)
Responsibilities
- Comprehensively manage projects by overseeing all aspects of the project lifecycle, ensuring effective planning, execution, and evaluation.
- Strategically document tasks by developing and maintaining detailed project documentation to support decision-making and accountability.
- Engaging stakeholders by cultivating strong relationships with clients, stakeholders, and project teams to facilitate collaboration and ensure project success.
- Manage projects budget by monitoring expenditure and ensure compliance with financial funding.
- Deliver projects on time, optimize resource allocations, and identify opportunities for continuous improvement whilst maintaining the highest quality standards possible.
- Implementing technical proficiency by leveraging project management software and knowledge of project management methodologies.
Requirements
- Bachelor’s degree in a relevant building, construction or project management discipline
- Demonstrated experience in a role of similar scale and scope.
- Current knowledge of best-practice/leading project management methodologies and frameworks.
- Demonstrated project planning experience, including the ability to prioritise tasks, work to tight deadlines, anticipate future requirements and resolve issues.
- Demonstrated problem solving skills using judgement and reasoning in interpreting situations and providing accurate and consistent advice.
- Effective interpersonal skills that enable effective working relationships with internal and external clients and stakeholders of varying levels of seniority.
- Excellent time management skills, including the ability to balance competing priorities within tight timeframes.
- Advanced written and oral communication skills.
- Advanced experience in computer software and Mobile applications.
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
- On-site Parking from $5.75 a day
- On campus childcare options
- Salary packaging options
Notes
- The successful candidate may be required to complete a number of pre-employment checks, including; right to work in Australia, criminal check, education check, AHPRA registration, mandatory immunisations, first aid and/or CPR certification, blue card check, etc.
- Interviews have been tentatively scheduled for week commencing 09/09/2024.
Dates
- Opening Date: Not Available
- Closing Date: 27-Sep-2024
Location
- St Lucia Campus, Gatton Campus
Salary
- Hourly rate of $38.66 plus superannuation of 11.5% (HEW level 1).
Responsibilities
- Serve as the first point of contact for UQ customers, offering compassionate support, advice, and assistance.
- Resolve inquiries or escalate to appropriate teams.
- Adhere to privacy and legislative requirements.
- Assist with operational tasks, including space setup, equipment handling, and following established procedures.
- Liaise with colleagues within Student Services and report any issues or improvement opportunities.
- Maintain effective communication and collaboration with the team.
- Adapt to changes in procedures and personnel.
- Stay updated on relevant policies and procedures to provide accurate information and support.
- Other duties as required in line with the HEW level.
Requirements
- Be currently enrolled at UQ with at least two semesters completed.
- Have a strong understanding of UQ resources and support services available to students.
- Be available to work 6 hours per week between the standard operational hours of 07:30 – 17:30.
- Demonstrate a passion for providing exceptional customer service to diverse students.
- Have experience in a customer service role and understand the challenges of transitioning to university.
- Be a highly motivated team player with excellent interpersonal skills.
- Work effectively in a collaborative environment and be comfortable working outdoors and handling equipment.
- Experience as a student leader/peer mentor/ambassador within your Faculty, School or other service unit within UQ is desirable.
- Must have unrestricted work rights in Australia for the duration of this appointment.
- May be required to complete background checks including, criminal history and education checks.
Benefits
- Induction and training provided to work at UQ.
Notes
- Only open to current students at UQ with at least two semesters completed.
- Applications are only accepted via StudentHub.
- This is a casual appointment with variable weekly time commitments.
- Contact s.stockton@uq.edu.au for further information about this role.
Dates
- Opening Date: 04-Sep-2024
- Closing Date: 16-Sep-2024
Location
- Parkville, Victoria, Australia
Salary
- UOM 5 – $83,159 - $95,518 p.a. plus 17% super
Responsibilities
- Accurate processing, assessment and selection of applications within agreed timelines, in accordance with agreed criteria.
- Effective client relationship management with applicants and University representatives.
- Providing accurate and timely information and advice in response to queries relating to admissions procedures, application progress and credit transfers.
Requirements
- A relevant degree and/or equivalent combination of relevant experience and/or education/training
- Excellent computer skills, particularly in databases and the suite of Microsoft applications.
- Excellent organisation skills, with a proven ability to successfully manage multiple tasks simultaneously.
- Demonstrated ability to contribute towards problem solving, and the ability to think flexibly and review processes for continuous improvement.
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
ServiceNow Developer
Australian Catholic University Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, Australia
Dates
- Opening Date: Not Available
- Closing Date: 15-Sep-2024
Location
- Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, Australia
Salary
- Total remuneration valued to $130,436 - $145,816 (pro rata) pa, including salary component $110,220 - $123,227 (pro rata) pa (HEW 8), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
Responsibilities
- Designing and developing solutions for the ServiceNow Platform including new catalogue items, forms, workflows and content pages.
- Updating and implementing integrations and configurations, scripting and introducing new functions and features.
- Developing requirements to design, test and implement solutions that deliver efficiencies, resolve business problems and improve processes.
- Triaging incidents, resolving common configuration and maintenance tasks, and providing advice and solutions.
- Working closely with ServiceNow specialists including the Managed Services team and ServiceNow Administrator to ensure the reliability and integrity of the platform.
Requirements
- Experience in ServiceNow development and implementation.
- Strong analytical and communication skills.
- Ability to work collaboratively in a team environment.
- Understanding of IT service management processes and best practices.
- Experience with scripting and integrations within the ServiceNow platform.
Benefits
- Flexible work arrangements.
- Study leave and a variety of leave provisions.
- Salary packaging options available.
- Access to professional development opportunities.
- Supportive work environment with a focus on staff well-being.
Notes
- Candidates must hold Australian work rights to apply for this position.
- For permanent/continuing roles, applicants must have permanent work rights.
- ACU can offer support for candidates that may require adjustments through the recruitment process.
Dates
- Opening Date: Not Available
- Closing Date: 12-Sep-2024
Location
- Hawthorn campus
Salary
- HEW 6 salary + 17% super
Responsibilities
- Managing administrative tasks related to research applications, offers, and enrolments.
- Providing guidance to staff and research students on regulations and procedures.
- Performing a variety of administrative functions to ensure efficient management of research admissions.
Requirements
- Experience in the Australian tertiary education context, particularly in postgraduate research education and research administration.
- Knowledge of the operations of a tertiary institution, including organisational structures, governance and committee functions, policies and procedures.
- Experience in developing, implementing and applying policies and procedures for compliance with University and research administration requirements.
- Ability to anticipate future requirements and analyze problems to identify solutions.
Benefits
- Flexible working options contained in leave and parenting/carer policies to support work-life balance.
Notes
- Appointment to this position is subject to passing a Working with Children Check.
- Swinburne is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
Senior Manager Business Resilience & Critical Incidents
Victoria University Footscray Park, Australia
Dates
- Opening Date: 27-Aug-2024
- Closing Date: 30-Sep-2024
Location
- Footscray Park, Australia
Salary
- $132,932 per annum plus 17% employer superannuation
Responsibilities
- Overseeing critical incident response and management.
- Developing and implementing comprehensive strategies, protocols, and frameworks to address and mitigate potential threats and disruptions within the University.
Requirements
- Substantial experience in business resilience or risk management, ideally within a higher education environment.
- Proven leadership skills and exceptional communication abilities.
- Strong aptitude for managing resources and navigating complex challenges.
- Ability to work independently and handle sensitive information with discretion.
- High level of expertise in the field.
Benefits
- Family friendly, diverse and inclusive workplace.
- Range of benefits and leave to enhance work and personal life.
- Flexible working options.
- Discounts in private health insurance and gym memberships.
- Salary packaging options.
Notes
- For specific queries related to the role, please contact Maria Nguyen by email at maria.nguyen@vu.edu.au.
- Application must include a cover letter, resume, and a statement addressing the Key Selection Criteria.