University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 07-03-2024
Closing date: not available
Responsibilities
Assist with contacting students/families requiring more in-depth support and options for college financial planning; working with families identified as needing additional review of financial circumstances.
Inform and advise students and parents—in person, by email, and on the phone— regarding available aid programs, eligibility criteria, application and award processes, debt history, loan options, loan obligations, and the like. Assist in completing and processing applications.
Deliver high level of customer service in accordance with current and developing standards of the department, which involve embracing a student-centric philosophy, to create an exceptional student experience for prospective and current students as well as alumni.
Assist with billing outreach; contact families with outstanding balances and offer information and options.
Assist with student retention efforts by helping to work with students in danger of withdrawing due to financial reasons.
Assist with improving and delivering communications (i.e. written, in-person, visual, website).
Assist in coordinating and participating outgoing call campaigns.
Help to establish and oversee regular monitoring of Student Financial Services social media.
Assist in developing and disseminating financial literacy and student debt management tools and strategies; assist in delivering student workshops and informational sessions & events (i.e. Student Wellness Fair; Student Orientation).
Assisting in data collection related to student contact and outreach to determine effectiveness of outreach strategies (i.e. call center data, other traffic flow data, social media data).
Perform other related duties as assigned.
Requirements
Bachelor’s degree preferred and three to five years in Student Financial Services, or a combination of education and experience from which comparable knowledge and skills are acquired.
Familiarity with financial aid process preferred.
Familiarity with higher education setting preferred.
Excellent communication skills in order to successfully counsel students and respond to student concerns; ability to be compassionate and empathetic when faced with difficult family situations; ability to establish relationships with students and families.
Ability to create and design communications in a variety of mediums and formats.
Solid word processing, spreadsheet and research/data analysis capabilities.
Experience with Banner or other higher education software preferred.
Ability to work occasional weekends and evenings, as needed, in order to access students and do presentations and workshops.
Sales experience a plus.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
Open Date: 03/07/2024
Close Date: Open Until Filled
EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
Direct management of the University’s long-range financial plan ensuring operating budget, fundraising, investment, debt, capital projects, and other non-operating activities are properly captured and forecasted.
Manage and provide reporting on the University’s multi-year capital budget that includes annual capital renewals, planned capital investments, and ongoing deferred maintenance.
Aid in the development of detailed funding, financing, and acquisition plans for capital projects on the multi-year plan, and the preparation of capital project funding approval materials for the Board of Trustees.
Develop and monitor capital expenditure plans in consultation with Associate Vice President of Finance and Administration, Facilities Management, and Information Technology Services.
Maintenance of the multi-year financial plan and monitor progress towards established financial benchmarks in accordance with the University’s financial strategic plan adopted by the Board of Trustees.
Coordinate with external partners to manage process associated with financial strategic planning and University debt issuances.
Developing and managing critical relationships with key stakeholders such as Vice Presidents, Deans, Associate Deans, Department Heads, Directors, Financial Managers and Controller.
Develop and maintain ongoing financial reports and presentations for senior financial leadership, Board of Trustees, divisions and departments.
Provide analytical support for special projects as requested by UNE’s executive leadership in the areas of capital budget, debt planning, and financial planning and analysis.
Maintain capital budget process and policy documents.
Other duties as assigned.
Requirements
Bachelor’s degree in a relevant discipline with at least seven years of experience in increasingly responsible related positions.
At least 7 years of budget, finance or accounting experience required with 5 years of capital and debt budget and planning, forecasting and financial analysis experience strategically supporting a leadership management team.
Advanced knowledge and understanding of current best practices in the areas of capital budgeting, debt planning, long-range financial planning, financial ratio analysis, analytics, and forecasting.
Demonstrated ability to maintain a climate of strong ethics, trust, and credibility; work collaboratively with units across the institution and provide sound decision support to senior leadership.
Analytical aptitude, collaborative nature, clear communicator, mission driven, experience with financial modeling and accounting (especially in higher education or not-for-profits)
Experience in IBM COGNOS or similar data reporting tool.
Advance Microsoft Excel skill level
Strong data aggregation, manipulation and analysis ability
Knowledge of sound financial management and budgeting practices and principles; proven ability to work independently in analyzing and resolving complex financial problems; experience with higher education or not-for-profit capital budgeting.
High level of analytical ability, emotional intelligence, and organizational, communication, and relational skill.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Portland, ME
This position offers hybrid flexible work options (must be able to attend meetings and regularly scheduled days on Portland/Biddeford campus).
About The University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
The full time equivalent base salary will be HEW Level 5 range $76,236 - $85,525 per annum + 17% superannuation. The total FTE package will be in the range $89,197 - $100,064 per annum.
Responsibilities
Manage and validate the University’s Cleaning, Waste, Pest, Hygiene, Move Services and Security service delivery via computerised systems ensuring service CMMS.
Handle daily operational issues for Cleaning, Waste, Pest, Security and Hygiene.
Ensure contractor compliance and conduct regular safety and quality inspections.
Manage daily Physical Key system requirements, including ordering replacements and assisting with new installations.
Liaise with stakeholders for Campus Life event approvals, providing guidance, permits, and necessary documentation.
Support Security and Campus Support with incidents, access control, camera systems, and two-way radios.
Requirements
A working knowledge and understanding of the Facilities Management sector.
Excellent communication and interpersonal skills.
Skills in Microsoft Office Suite of programs and experience in, or the ability to acquire proficiency in, Computerised Maintenance Management System Software.
An associate diploma level qualification with relevant work experience, or an equivalent combination of relevant skills, knowledge, and experience.
Benefits
Wide range of Learning and Development opportunities
Mix of on campus and work from home options available and a supportive work environment
Salary packaging options and corporate health discounts
Generous leave entitlements including paid parental leave and leave loading
Support with future learning opportunities through our educational staff assistance scheme
Opportunities for internal mobility
Health Safety and Wellbeing initiatives – on campus Gym facilities.
Notes
This is a continuing (permanent), full-time position and will be primarily based at our vibrant Gold Coast campus. As Griffith is a multi-campus University you may be required to work across other campus locations.
Applicants must have unrestricted working rights. Sponsorship is not available for this position and successful candidates may be subject to a criminal history check.