Information services Jobs at Australian Universities

Dates

Opening Date: Not Available
Closing Date: 29-SEP-2024

Location

Brisbane, Australia

Salary

Total remuneration valued to $95,827 - $103,735 (pro rata) pa, including salary component $80,975 - $87,658 (pro rata) pa (HEW 5), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.

Responsibilities

Contributing to a range of online and face-to-face services to students, academics, research and professional staff.
Assisting in designing, developing and conducting effective training initiatives for ACU students, Library staff and other ACU staff.
Providing professional advice about accessing and using Library resources and services.
Liaising with library stakeholders within the campus community.

Requirements

Candidates must hold Australian work rights to apply for this position.
For permanent/ continuing roles, applicants must have permanent work rights.

Benefits

Flexible work arrangements.
Study leave provisions.
A variety of leave provisions.
Salary packaging options.

Notes

General enquiries can be sent to Kelly Dann, Library Coordinator, Brisbane Campus Library at: kelly.dann@acu.edu.au.
ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.

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Dates

Opening Date: Not Available
Closing Date: 01-Sep-2024

Responsibilities

Oversee a portfolio that includes the School of Humanities & Communication Arts and the Institute of Culture and Society.
Serve as the primary liaison for learning, teaching, and research support, working closely with academics, researchers, and higher-degree research (HDR) students.
Act as the main conduit between the Library and your assigned schools and research institutes.
Offer expert advice on advanced information literacy, research data management, dissemination and publication strategies, online author profiles, and research impact.

Requirements

Demonstrated experience in providing liaison services, preferably in academic or research libraries.
Strong knowledge of scholarly information sources and research support tools.
Experience in the development and delivery of integrated information literacy programs.
Exceptional written and verbal communication skills.
Highly developed teamwork, coordination, and promotional skills.

Benefits

35 hour work week
17% super contributions
Access to staff benefits – e.g. health and fitness programs such as fitness passport, café and restaurant deals, and many other goods and services.

Notes

Visa sponsorship is not available for this position.
For an ongoing/continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

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Dates

missing

Responsibilities

Interested in exploring suitable roles aligned with your expertise?
Express your interest to join our community when suitable opportunities arise.
Offer a wide range of resources and programs to support the university community.
Committed to facilitating academic success and lifelong learning.

Requirements

Experience in library services, information management, research support, or customer service.
Roles for librarians, library assistants, information specialists, or technology experts.

Benefits

Contribute to the advancement of knowledge.
Promote information literacy.
Enhance the overall academic experience for students and faculty at UniSC.

Notes

Discover opportunities for casual employment in Library Services team.
Passionate about libraries, technology, and empowering others through information.

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Dates

17-JUN-2024 - Job Closing Date

Responsibilities

Establishing and maintaining strong and sustainable working relationships with Faculties and Research Centres
Providing high quality research consultations, Reference Services, and individual assistance to postgraduate students and academic and professional staff
Supporting the strategic direction and reputation of the Library by taking a leadership role in initiatives and projects

Requirements

Offering specialised library services and support to postgraduate students and faculty staff
Providing expert advice and specialist library services to postgraduate students and academic staff
Contributing to course review processes and ensuring the Library's collection development meets the research and teaching needs of the university

Benefits

17% employer superannuation
Salary packaging
Generous leave provisions

Notes

Full-time continuing role at various campuses with hybrid flexibility

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Dates

Opening date: 29-Jul-2024
Closing date: 11-Aug-2024

Responsibilities

Build strategic and proactive partnerships with academics and higher degree students to deliver library support for the University’s research, teaching and learning activities.
Lead outreach and engagement activities within their allocated faculty or school and proactively build collaborative relationships across the University.
Promote priority services and deliver against the Library’s Research Support Framework and Learning and Teaching Principles.
Lead liaison services to designated Faculties and/or Schools to enhance scholarly and research productivity.
Support teaching staff to deliver excellent learning outcomes for students at all levels.
Strategically participate in learning, teaching and research activities.
Proactively engage with designated faculty and/or school staff, students and researchers to identify opportunities which support their research, learning and teaching needs.
Provide specialist advice that contributes to the advancement of the Library’s strategic objectives.
Proactively build and maintain effective working relationships with internal and external customers ensuring customer needs are met.
Actively contribute to a collaborative, dynamic team and implement change in the workplace.

Requirements

Demonstrated ability to develop, deliver and market information services in a higher education environment.
An understanding of contemporary and emerging pedagogical practice, digital capabilities and graduate attributes.
Demonstrated knowledge of emerging trends in open access publishing and scholarly communication, impact measurements and research data management.
Experience in designing, leading and evaluating engaging information and research skills programs.
Proven ability to proactively build and maintain effective working relationships with internal and external customers ensuring customer needs are met.
Proven ability to actively contribute to a collaborative, dynamic team and implement change in the workplace.
Eligible for professional membership of ALIA or equivalent.
Demonstrated ability to promote the organisational values of integrity, respect, collegiality, excellence and discovery, and a commitment to positively comply with the associated behaviour expectations.

Benefits

Salary packaging
Flexible work arrangements
High quality professional development programs and activities
On-campus health clinic, gym and other fitness facilities

Notes

Job no: 514600
Work type: Continuing - Full-time
Campus: Adelaide
Full time, continuing position available.
The University of Adelaide is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Female applicants, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply.
If you have any support or access requirements, we encourage you to advise us at time of application.

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Dates

Opening Date: Not Available
Closing Date: 29-Sep-2024

Location

Toowoomba, Springfield or Ipswich campus

Salary

Total full-time remuneration range $104,689 to $113,382 pa (includes salary range of $88,457 to $95,802 pa, employer superannuation contributions of 17% of salary and annual leave loading)

Responsibilities

Act as a primary point of contact for academics, students, researchers, and other key stakeholders.
Design and develop online and interactive open education resources.
Provide training and support to assist academics and students in accessing and utilizing scholarly information resources.
Contribute to student learning, teaching, and research.
Support a group of discipline areas within arts, communication and humanities, or education with high-quality collaboration and consultation.
Build and maintain relationships and raise awareness of the Library’s services through outreach activities.
Utilize highly developed interpersonal skills and a collaborative, team-focused approach.

Requirements

Relevant tertiary qualifications and eligibility for associate membership of the Australian Library and Information Association.
Skills and experience in the academic library context, including trends in library and information services, digital literacy, and open education.
Excellent communication and interpersonal skills, training and presentation skills.
Ability to develop and maintain effective relationships with a range of clients and colleagues.
Ability to work effectively in a team environment and resolve conflict.
Ability to manage a high and constant workload and achieve agreed outcomes.

Benefits

Full-time continuing position (36 hrs/week) and part-time fixed-term appointment (14.4 hrs/week).
Employer superannuation contributions of 17% of salary and annual leave loading.

Notes

For further information, contact Dr Tricia Kelly, Manager (Research and Education Liaison), on telephone +61 7 3470 4242 or email Tricia.Kelly@unisq.edu.au.
Reference Number: 0194_09/24.
To be considered for these positions, you will need to have the right to work in Australia.

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Dates

Opening Date: 26-Sep-2024
Closing Date: 10-Oct-2024

Location

Parkville, Victoria, Australia

Salary

UOM 5 – $83,159 – $95,518 p.a. plus 17% super

Responsibilities

Provide library information services, including handling complex enquiries online and via service points and supporting academic staff with learning, teaching, and research.
Assist in developing, delivering, and evaluating scholarly and digital capabilities programs, and create online content for learning and research support.
Contribute to collection management tasks and support front-line staff through mentoring and coaching.
Participate in library-wide programs, student events, and maintain a positive and well-ordered library environment.

Requirements

Relevant tertiary qualifications and/or an equivalent combination of relevant experience and education/training, with eligibility for or progress towards associate membership of the Australian Library and Information Association (ALIA).
Strong digital capability with proficiency in relevant technologies and systems.
Excellent customer service skills, demonstrating a strong service ethic and ability to manage peak demands effectively.

Benefits

Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses.

Notes

This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

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Dates

31 May 2024 - Advertised
16 Jun 2024 - Closing

Responsibilities

Collaborate with University stakeholders and Business Services to analyse and specify requirements for Digital Products Centre of Excellence initiatives and projects, fostering strong relationships.
Apply a wide range of analysis techniques for effective project delivery, and actively contribute to the ongoing uplift in capability within the Business Analysis Practice.

Requirements

Possess substantial experience in business requirements analysis within large, complex organisations.
A relevant postgraduate qualification with significant relevant experience, or an equivalent combination of relevant significant experience and/or education and training.

Benefits

Brilliant benefits and a flexible hybrid work environment!
Generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses.

Notes

Job no: 0062274
Role type: Full-time; Continuing
Visa sponsorship is not available for this position.

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Dates

Opening Date: 21-Sep-2024
Closing Date: 06-Oct-2024

Location

St Lucia Campus

Salary

Salary in the range $98,582.63 - $107,349.47 (HEW 7), plus a generous super allowance of up to 17%.

Responsibilities

Build strong relationships with academic staff and researchers to identify opportunities for research and teaching support.
Collaborate with stakeholders across the UQ community to promote library services and develop innovative initiatives.
Proactively contribute to the management of library collections, ensuring they align with the University's teaching, learning, and research objectives.
Collaborate with colleagues to design, deliver, and evaluate information and digital literacy programs.
Stay informed about trends and priorities in the library and university environments.
Supervise and lead designated staff and contribute to the development and implementation of action plans.
Actively participate in team planning and goal achievement.
Ensure effective communication, liaison and negotiation with UQ staff and clients, modelling the UQ Library Way.
Other duties commensurate with HEW Level 7 (including but not limited to project work and representing the Library/University as required).

Requirements

Hold relevant qualifications for associate membership in the Australian Library and Information Association.
Demonstrated in-depth understanding of the evolving landscape of librarianship and a strong knowledge of current trends in research, learning, and teaching within academic institutions.
Possess a high level of knowledge of information resources, services, and publishing trends, including current technologies used in academic libraries.
Ability to design, lead, provide and evaluate client focused information and digital literacy programs through a variety of flexible delivery options.
Demonstrated ability to evaluate, design, develop, deliver and market library and information services in a higher education environment.
Demonstrated excellent interpersonal, advocacy, and communication skills, with a focus on building relationships and negotiating effectively.
Excellent problem-solving and analytical skills to develop effective solutions and the ability to demonstrate self-leadership, accountability and adaptability and flexibility in a changing environment.
Excellent team player working collaboratively with others, with a positive and cooperative attitude and a mindset of inclusivity and support for colleagues.
You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

Benefits

26 weeks paid parental leave or 14 weeks paid primary caregiver leave.
17% superannuation contributions.
17.5% annual leave loading.
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
On campus childcare options.
Cheap parking (from just $5.75 a day).
Salary packaging options.

Notes

Applications close 6 October 2024 at 11.00pm AEST (Job Reference Number - R-43188).
Interviews have been tentatively scheduled for the week starting 14 October 2024.

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Dates

17-Jun-2024 - Closing Date

Responsibilities

Collaborating with stakeholders and colleagues to enhance the University's applications
Analyzing business requirements and supporting user testing
Re-engineering business processes
Delivering exceptional customer service and escalating issues when necessary
Identifying opportunities to simplify, automate, and transform the University's operations through technology

Requirements

Demonstrated experience in software incident management and problem management
Excellent oral and written communication skills
Strong customer service orientation
Ability to work on multiple tasks while maintaining high quality standards
Relevant qualifications and extensive relevant experience

Benefits

Full-time ongoing position
Opportunity to work within the student domain of Information Technology
Enhance operational efficiency for staff and provide a top-notch student experience

Notes

Role within the student domain of Information Technology
Location of the role is within the University
Supporting InPlace and other platforms within the organization

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Dates

Opening Date: Not Available
Closing Date: 14-Oct-2024

Location

177 Kessels Rd, Nathan QLD 4111, Australia

Salary

This senior management position offers a competitive salary package, including 17% superannuation and salary packaging options.

Responsibilities

Play an integral role in the realisation of Griffith's goals as University Librarian.
Build on the reputation for operational excellence within the Library.
Contribute to Griffith's priorities and embrace emerging opportunities in the tertiary environment.
Drive meaningful change within the Library and across the University using creative thinking and strategic leadership skills.
Develop and sustain strategic partnerships with other elements of the University to ensure library services are known and utilized.
Lead and promote compliance with relevant legislation and University policies.

Requirements

Postgraduate degree in library or information science or relevant discipline with library leadership experience.
Membership of or eligibility for associate membership of the Australian Library and Information Association.
Highly developed interpersonal and communication skills, including experience in business transformation and change management.
Deep understanding of people and leadership, with experience in service models and data in the government and education sector.
Knowledge and experience in contemporary research and scholarly information practices and trends.
Commitment to evidence-based and data-driven strategic thinking and ability to navigate advances in technology.
Ability to align business and user expectations to ensure accessible and responsive student-centred services.

Benefits

Wide range of Learning and Development opportunities.
Mix of on campus and work from home options available.
Corporate health discounts.
Generous leave entitlements including paid parental leave and leave loading.
Support with future learning opportunities through educational staff assistance scheme.
Opportunities for internal mobility.
Health Safety and Wellbeing initiatives including on campus Gym facilities.

Notes

Griffith University’s campuses are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples.
Applicants must have unrestricted working rights for the duration of this contract. Sponsorship is not available for this position.

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Dates

23-Jun-2024 - Closing Date

Responsibilities

Designing, developing, and sustaining technical solutions on the Salesforce platform
Contributing to both Business-As-Usual (BAU) operations and larger, strategic projects

Requirements

Bachelor's degree in a relevant discipline with at least 5 years subsequent relevant experience
Experience in application support and development roles in a mid-sized organisation
Understanding or experience of configuration, maintenance, development, and support
Strong communication skills and ability to build and maintain relationships
Technical skills in Salesforce, Oracle SQL, PL/SQL, Java, HTML/Javascript, REST/JSON/SOA/Web Services Development

Benefits

Competitive salary plus 17% University superannuation contribution
Flexible working arrangements
Health and Wellness Program
Staff benefits across entertainment, financial, health, travel, and consumer goods and services

Notes

The successful applicants will be required to provide a national police clearance
Personal attributes congruent with the University’s values of Integrity, Respect, Rational Inquiry Personal Excellence and Courage

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Dates

Sunday, 23 June 2024 - Closing Date

Responsibilities

Providing comprehensive hardware support services for the academic and professional university community, encompassing installation, configuration, maintenance, and troubleshooting of AV equipment.
Offering specialised software support and operating advanced AV equipment for both academic and professional use.
Conducting regular maintenance according to industry standards and ITIL change management procedures.
Maintaining accurate documentation and logs for equipment maintenance and service records.
Offering technical advice and assistance on AV systems to support academic needs.
Collaborating with fellow AV support staff and providing technical guidance to other technical personnel as needed.
Managing database support and administration for AV services.
Representing AV Services and ICT in project meetings and contributing to the design process for major projects.
Overseeing the operation and monitoring of critical AV systems across UniSQ’s campuses.
Managing smaller AV installations and serving as a technical liaison between the university and external vendors.
Developing and supporting programming for complex AV systems, including Q-SYS.
Monitoring video conferencing rooms and resolving technical issues.

Requirements

A degree in Electrical Engineering or a relevant field, along with significant experience supporting complex AV equipment, or an equivalent combination of education and experience.
Proficiency in the design, installation, and operation of integrated AV facilities, including video conferencing systems.
Strong problem-solving and analytical skills.
Excellent communication skills, with the ability to liaise effectively with internal and external stakeholders.
A client-focused approach and a commitment to delivering exceptional service.
Demonstrated ability to work collaboratively in a team environment.
Proficiency in IT applications and specialised AV software.

Benefits

missing

Notes

Reference Number: 0120_05/24
Location: Ipswich campus
Term: Full-time continuing appointment (36hrs/week)

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Dates

missing

Responsibilities

The ServiceNow Enterprise Service Management Administrator is responsible for the administration, maintenance, development and ongoing evolution of the Enterprise Service Management platform (ServiceNow) to support the continuous improvement of service delivery and innovation.
Demonstrate personal leadership in their area of expertise and promote delivery on the IT Strategy in the context of the IT Service Charter.

Requirements

Tertiary (preferably post graduate) qualifications or progress towards post graduate qualifications and/or extensive relevant experience in an appropriate discipline.
Demonstrated experience working within information technology services in large and complex organisations providing ServiceNow administration and development.
Strong collaboration and negotiation skills to liaise with various colleagues and teams across the University.
Sound practical knowledge of relevant best practice frameworks including Software Development Lifecycle and project management methodology.
Previous experience in ServiceNow workflow automation and configuration of discovery tools, APIs, ServiceNow Workflows, UI Pages, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules, JavaScript, AngularJSA, JSON, and Aax scripting in ServiceNow.

Benefits

Benefit from flexible work arrangements, salary packaging, 35-hour work week, development opportunities and more.

Notes

This is an ongoing position based at Hawkesbury Campus, although travel to other campuses of the University may be required. Please review the position description for further information.

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Dates

23-Jun-2024 - Closing Date

Responsibilities

Foster an Agile mindset and culture, champion continual improvement practices, and help build delivery capability within the ITS Division
Support cross-functional delivery and operational teams to uplift their delivery capability by introducing Agile mindset and embedding Agile principles
Provide coaching support across delivery enablement, team growth, and individual growth
Contribute towards a healthy organizational culture within ITS

Requirements

Significant experience in supporting ITS teams to achieve high-quality outcomes and excellence in service delivery
Extensive knowledge and application of relevant Lean and Agile frameworks and approaches
Familiarity with relevant toolsets (e.g. Atlassian Jira and Confluence) and metrics to support Agile work practices
Proven ability to form excellent working relationships with stakeholders and key ITS staff

Benefits

Competitive remuneration packages including 17% superannuation
Access to flexible working arrangements and an excellent work-life balance
Discounted study, professional development initiatives, on-site Gyms, family-friendly campus, salary sacrificing options
Employee benefits such as access to the Employee Assistance Program, vaccinations, health insurance plan options

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Dates

07-Jun-2024 - Job Opening
16-Jun-2024 - Job Closing

Responsibilities

Execute technical support and maintenance, ensuring service requirements and client expectations are met
Restore services promptly, manage application lifecycles, and maintain software currency
Facilitate application transitions, manage deployments, and ensure software readiness
Enhance processes, maintain documentation, and comply with risk management guidelines

Requirements

Tertiary qualifications in a relevant discipline and or equivalent mix of education and relevant experience
Industry experience in a complex organisation, preferably within the Higher Education Sector
Knowledge of information systems, support practices and ITIL across a wide range of enterprise information systems and related technologies
Strong technical expertise with broad and in-depth knowledge and skills in multiple technology sets including but not limited to Windows Server and desktop, UNIX, OSX, IIS, Apache, Tomcat, MSSQL, MySQL, Filemaker Pro

Benefits

Professional development opportunity for University of Melbourne staff
Generous leave provisions
Salary packaging
Health and well-being services
Discounts on graduate courses

Notes

This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply.
Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

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Dates

Opening Date: 22-Aug-2024
Closing Date: 06-Sep-2024

Location

Footscray Park, Melbourne, Australia

Salary

HEP 7 $94,526 - $102,320 classification

Responsibilities

Play a key role in curriculum design and development by identifying and selecting of appropriate information sources and readings that effectively support unit and course objectives.
Building and sustaining professional relationships and networks across the University to support collaborative initiatives and ensure library services are effectively integrated into the broader academic community.
Lead the creation and delivery of targeted training programs and modules to enhance student scholarly literacy, ensuring they are strategically aligned with curriculum and academic goals.
Provide expert advice, training and support to researchers on effective scholarly communication and strategies for optimising research outputs to enhance their impact and visibility.

Requirements

Embody Victoria University’s values and have in-depth understanding of the University’s teaching, learning, and research strategy, including the Block Model and its application to units and courses.
Possess comprehensive knowledge of the academic library sector, focusing on scholarly literacy, information management, and collection development.
Are a strategic thinker, aware of emerging trends curriculum design and pedagogy to effectively support educational and research activities.
Possess highly developed communication, negotiation and interpersonal skills.
Willingness to make a significant contribution to a workplace that is filled with energetic and inspiring people.

Benefits

Flexible working hours
Discounts in private health insurance
Gym memberships
Salary packaging

Notes

For information on employee benefits, visit Victoria University's staff benefits page.
For the position description, applicants can follow the provided link.

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Dates

Opening Date: 26-Sep-2024
Closing Date: 10-Oct-2024

Location

Melbourne CBD campus, may be required to work and/or be based at other campuses of the University

Salary

Salary Level HEW 5 + 17% Superannuation and Flexible Working Arrangements

Responsibilities

Provide high quality administrative support across College teams including Planning & Resources, Learning & Teaching Innovation and Quality, Partnerships, and supporting education delivery.
Provide customer service to staff and students to assist in coordination of activities including student lifecycle services, course and program management activities, information management, events, and process improvement activities.

Requirements

Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with a variety of internal and external stakeholders.
Demonstrated experience in providing high quality customer service to internal and/or external stakeholders.
High level oral and written communication skills, with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds.
Ability to demonstrate flexibility and initiative, working effectively within a dynamic small team environment.
Proven administrative experience and planning, organising and prioritising work in a busy environment with multiple and conflicting priorities and competing deadlines.
Demonstrated ability to use information and communication technologies effectively, including Microsoft suite, web and email software and database use.

Benefits

Flexible Working Arrangements
17% Superannuation

Notes

Appointment to this position is subject to passing a Working with Children and National Police Check.

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