Deakin UniversityFlexible location offered in Geelong Waterfront or Melbourne Burwood campuses + hybrid work arrangementsSimilar Jobs
Closing: 12-Jan-2025
Job Summary
Dates
Opening Date: 16-Dec-2024
Closing Date: 12-Jan-2025
Location
Flexible location offered in Geelong Waterfront or Melbourne Burwood campuses + hybrid work arrangements
Salary
HEW 9 $132,790 - $140,744 + 17% Superannuation (pro rata, part time)
Responsibilities
Lead, mentor, and inspire a team, fostering a collaborative and high-performance work environment.
Provide guidance and support to team members in delivering initiatives, ensuring their growth and development.
Build and inspire the IT HELP team ensuring all service requests are addressed promptly, efficiently and within established SLAs.
Oversee the use and optimisation of ServiceNow for logging, tracking, and managing support requests.
Ensure incidents and recurring problems are logged and root causes are identified and addressed to prevent future occurrences.
Identify and lead the IT HELP team to ensure customers receive high-quality support.
Continuously improve the user experience.
Implement user feedback mechanisms to assess satisfaction levels and identify areas for improvement.
Collaborate closely with other teams in Customer Experience and the university to ensure support services are aligned, issues are resolved efficiently, and stakeholders are kept informed.
Requirements
An equivalent combination of relevant experience and/or education/training in service management and contact centre best practice, design and technologies.
Experience managing and leading a team to successful outcomes.
Experience overseeing the day-to-day operations of a help desk or support services team in a large complex organisation.
Knowledge of and technical expertise in maintaining service quality, improving processes, and ensuring customer satisfaction in a help and support environment.
Experience leading a help and support team and project management skills.
An understanding of tools, technologies and practices to enable a help and support service.
Knowledge of reporting and analysing support performance.
Benefits
Access to a variety of leave options including generous parental leave and the ability to purchase additional leave.
Flexible working arrangements to help manage work-life balance.
Ongoing learning and development opportunities to grow your career.
An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
Successful candidates will need to hold full Australian work rights.
CQ UniversityBrisbane, QLD, AU Sydney, NSW, AU Melbourne, VIC, AUSimilar Jobs
Closing: 31-Dec-2024
Job Summary
Dates
4 Jun 2024 - Applications Close: 31 Dec 2024
Responsibilities
We are seeking expressions of interest from appropriately qualified markers, tutors and lecturers to support the delivery of our project management courses during 2024.
Requirements
Advance degree in Project Management and significant industry experience.
Excellent knowledge of the Project Management guidelines and terminology including PMBOK with relevant professional membership (PMP, PRINCEII).
Scholarly publications, undertaken scholarly reviews, led advanced professional development activities or otherwise remained abreast of developments in your field of study and/or learning and teaching practices in your discipline.
Teaching experience of project management subjects for both undergraduate and postgraduate levels is highly desired.
Well-developed interpersonal and communication skills.
Benefits
Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.
Notes
CQUniversity offers three terms of enrolment per year and casual academic staff are contracted based on student enrolments each term. Please note this vacancy is a casual pool. Your expression of interest will remain valid until the end of 2024. You will only be contacted if appropriate casual work becomes available whilst your application is active.
CQ UniversityBrisbane, QLD, AU Sydney, NSW, AUSimilar Jobs
Closing: 31-Dec-2024
Job Summary
Dates
30 May 2024 - Job Opening Date
31 December 2024 - Job Closing Date
Responsibilities
We are currently seeking expressions of interest for casual academics to teach the Building Information Modelling and Management related units in the Master of Construction Management. This includes conducting face to face and/or online lectures, tutorials and/or assignment marking.
Requirements
Excellent grounding in Building Information Modelling (BIM) and Management theory and practice. Collaboration in BIM, Knowledge of the application of BIM to the built environment, Data and Information management and Digital Twin. Competency using proprietary BIM software applications, for authoring, checking and planning. Capacity to develop units of undergraduate and postgraduate courses. A PhD or substantial industry experience (with a post graduate degree in relevant area). Experience in teaching or conducting research in BIM related area (Desirable). Work experience within the built environment sector using BIM (Desirable).
Benefits
Apply today for a career that changes lives.
Notes
CQUniversity offers three terms of enrolment per year and casual academic staff are contracted based on student enrolments each term. Please note this vacancy is a casual pool. Your expression of interest will remain valid until the end of 2024. You will only be contacted if appropriate casual work becomes available whilst your application is active.
University of the Sunshine CoastUniSC Caboolture, QLD, AustraliaSimilar Jobs
Closing: 31-Dec-2024
Job Summary
Dates
31-Dec-2024 - Closing Date
Responsibilities
Our Facilities Management team is responsible for a wide range of functions, including building maintenance, groundskeeping, custodial services, and facility planning.
Requirements
If you have experience in areas such as facilities maintenance, project management, building operations, or environmental sustainability, we invite you to register your expression of interest.
Benefits
Culture & Benefits:
- Modern teaching & research facilities.
- Professional development and career pathway opportunities.
- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
- EAP & discounted private health.
Notes
Discover opportunities for casual employment within UniSC’s Facilities Management team!
Interested in exploring suitable roles aligned with your expertise?
UniSC is an equal opportunity employer, committed to diversity and inclusion.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 10-06-2024
Closing date: not available
Responsibilities
Provide direction to the facilities managers, housekeeping supervisors, and the mechanical maintenance supervisors, and their teams.
Supervise and evaluate performance of all planned facility maintenance functions for University Campus(es) on a daily basis, as well as all unplanned/emergency response and repairs. This includes all University buildings and grounds, fleet vehicles and equipment, and custodial activities where applicable.
Supervise that all building systems are operating correctly including HVAC mechanical systems, food equipment, refrigeration, central plants, BAS controls, fire alarms, utilities.
Assist with internal and external department communications.
Maintain emergency response on-call rotations for both campuses, communicate with Security, act as back-up for either Facilities Manager.
Assist Director with oversight of custodial functions and grounds keeping operations.
Support Facilities Managers:Winter weather response efforts and provide support to Director with long-term vision.
Training requirements and handling disciplinary actions.
Support Facilities Managers with vendor management needs.
Support Facilities Managers with budgetary tracking and transfers.
Support Director in adjusting staffing models where needed.
Maintain database of future capital expense and deferred maintenance needs. Supervise execution of approved projects.
Lead resource for managing CMMS and tracking department productivity.
Establish and implement procedures to enhance the efficiency of central plant operations.
Ensure compliance with various external requirements and guidelines pertaining to operation of equipment and occupancy of buildings.
Confer regularly with senior administrators, department heads, and other University personnel to plan, coordinate and evaluate activities/projects/systems, exchange information, investigate and resolve problems, and other related duties.
Plan and administer/oversee appropriate records systems related to all department operations and capital improvement projects, including the development of automated inventory and work control systems.
Prepare a variety of administrative and management reports.
Stays current on technical and management methods related to assigned functions.
Perform other related duties as assigned.
Requirements
Bachelor’s Degree in Engineering or Business Administration.
Previous higher education or similar institutional experience desirable.
Broad base of technical knowledge and skills relevant to facilities management, including experience in project planning, estimating and oversight, materials and equipment purchasing, blueprint reading.
Good working knowledge of skilled trades.
Excellent planning, organizational, administrative, budget and personnel management skills.
Skilled with MS Office and online file management applications.
7-9 years of relevant technical and supervisory experience in facilities or construction management.
Able to deal effectively with a broad range of individuals/groups within and outside of University system.
Commit to actively fostering a welcoming culture of inclusion and diversity.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
Position Type: Professional Staff
Faculty Track: missing
Employment Status: Full Time
Months: 12
Campus: Biddeford, ME
About The University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
University of New EnglandBiddeford, MESimilar Jobs
Closing: Not specified
Job Summary
Dates
Opening date: 17-05-2024
Closing date: not available
Responsibilities
Design and develop educational materials, trainings, and onboarding curriculum related to RCR, research ethics, and compliance.
Coordinate and deliver training sessions to researchers (faculty, professional staff, students) related to RCR, research ethics and compliance.
Facilitate research-related on-boarding activities for new faculty/professional staff and the research off-boarding process for faculty/professional staff departing the institution.
Provide guidance to researchers on institutional policies, regulatory requirements, and best practices in RCR, research ethics and compliance.
Assist with the development of assessment tools and mechanisms to evaluate the effectiveness of RCR education programs and recommend improvements.
Maintain records and documentation of training participation and generate reports to demonstrate compliance and educational outcomes.
Collaborate with faculty, researchers, and institutional leaders to identify educational needs and opportunities for improvement.
Stay informed of changes in research ethics regulations, ethical standards, and best practices to ensure RCR programs are up-to-date and compliant with NIH and NSF federal program requirements.
May take the lead on special projects as assigned by the UNE Director of Research Integrity.
Requirements
Bachelor’s degree required in relevant field (such as ethics, education, science, or a related area).
3 years of experience in research administration or related compliance experience (e.g., IACUC, IBC, IRB).
Prior experience in coordinating and delivering RCR education programs is desirable.
Familiarity with research ethics, regulatory requirements, and best practices in responsible conduct of research.
Experience in curriculum development and educational program design.
Strong project management, communication, and presentation skills.
Ability to work collaboratively in a cross-functional team environment in the Office of Research Integrity.
Benefits
UNE offers a generous comprehensive benefits package to eligible employees.
The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
This is a hybrid, full-time position (40 hours per week) that requires 2-3 days of work in the office each week, with travel to both the Biddeford and Portland campuses.
The candidate must be able to attend meetings and regularly scheduled days on both campuses.
Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.