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Closing: 29-Dec-2024
Job Summary
Dates
- Opening Date: 07-Dec-2024
- Closing Date: 29-Dec-2024
Location
- Wallumattagal Campus, North Ryde
Salary
- Casual hourly rate of $41.92 (HEW Level 3, Step 1), plus 25% casual loading.
Responsibilities
- Provide direct support to students and staff in using applications and equipment in both face-to-face lab environments and online via video conferencing.
- Research, plan, and prepare software demonstrations to enhance user understanding.
- Troubleshoot software issues and provide tailored advice to meet users' needs.
- Create help and how-to resources to support ongoing digital literacy.
- Maintain and ensure appropriate use of lab resources, returning the space to a ready state after each session.
- Engage in media production and content development activities as capable and as required.
Requirements
- Possess strong communication skills with a genuine ability to assist others effectively.
- Demonstrate strong attention to detail and organizational skills.
- Be able to work autonomously while contributing positively to a team environment.
Benefits
- Opportunity to help others thrive in a technology-enabled environment.
- Flexible work arrangements.
Notes
- This position requires a Working with Children check.
- Role-specific Enquiries: Michael Rampe, Learning Design and Production Lead at michael.rampe@mq.edu.au.