Database Jobs at Australian Universities

Database Coordinator

The University of New South Wales (UNSW Sydney) Kensington, NSW Similar Jobs

Closing: 06-Jan-2025

Dates

Location

Salary

Responsibilities

Support the Data & Analytics Manager to ensure all information contained in the Division of Societal Impact, Equity and Engagement Raiser's Edge CRM database is accurate, consistent and up to date.
Provide high levels of customer service to Division of Societal Impact, Equity and Engagement staff and to CRM users by providing queries, exports and reports.
Support all end users using the database team's support ticketing system.
Create and maintain up to date documentation for internal team use and how to guides and manuals.
Provide assistance with data entry for a variety of projects, including and not limited to conferral data, staff data.
Support the Data & Analytics Manager to solve complex queries, exports and reports, and to fulfil briefs for data needs for all users of the system.
Liaise with key internal stakeholders to ensure all information in the database is accessible and conveys accurate information for business intelligence needs.
Actively contribute to the ongoing improvement of the Division’s systems and processes by identifying, recommending, and implementing changes to increase effectiveness and increase levels of quality of information.
Maintain manual invoicing, importomatics and NetCommunity.
Run APIs and database refreshes to maintain the reporting database.

Requirements

A relevant tertiary qualification or an equivalent level of knowledge gained through any combination of education, training and/or experience working with Raiser's Edge CRM systems and relational databases.
Strong IT skills with the ability to adapt to new software tools and a good understanding of the MS Windows working environment.
Strong MS Office skills (Word/Outlook/Access/Visio), in particular advanced skills in Microsoft Excel (ability to write functions, macros, VBA).
A good working knowledge of MS SQL, with the ability to write new and edit complex queries.
Ability to scope and write professional reports including profiles, financial goal tracking, appeal performance and provide meaningful analysis.
Professional experience with reporting technologies including Crystal Reports, Excel, (SSRS, Calumo, Tableau, Alteryx or SAS reporting an advantage).
Excellent written and verbal skills with the ability to communicate effectively with people from diverse backgrounds from all levels of the organisation.
High level data entry and attention to detail skills.
Experience working in a support services team with the ability to consistently meet tight deadlines.

Benefits

Notes

Sponsorship is not available for this role, valid Australian working rights are required on application.
Applications sent to the contact above will not be accepted.