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Closing: 31-Jan-2025
Job Summary
Dates
- Opening Date: 20-Dec-2024
- Closing Date: 31-Jan-2025
Location
- St Lucia Campus
Salary
- Base salary will be in the range $78,944 - $87,750 + 17% Superannuation (HEW Level 5)
Responsibilities
- Provide timely and effective technical and troubleshooting support for Tier 1 and 2 IT service functions
- Act as a major link between ITS and the client ensuring good communication for customer satisfaction
- Promote compliance with UQ’s Cyber Security Policy and provide support for hardware, software, and AV equipment
- Work with technologies like Microsoft SCCM, Apple JAMF, Cisco SDA networks, AD, Exchange, and IT Asset Management tools
- Deliver excellent service, process IT resource requests, and provide training on emerging software and hardware technologies
- Participate in team activities, projects, and maintenance of IT assets contributing to teaching, research, and business needs
Requirements
- Undergraduate degree in IT or related field, or equivalent combination of education, training, and relevant experience
- Proficiency in PC/Mac operating systems in networked environments, experience supporting mobile technologies, and familiarity with audiovisual or server operating systems
- Proven ability to provide effective remote and on-site support, resolve technical issues, and document processes clearly
- Strong interpersonal, written, and oral communication skills with experience in service roles within IT environments
- Self-motivated, capable of working independently or collaboratively, and experienced in participating in project teams
- Awareness of emerging technologies and familiarity with service management frameworks
Benefits
- 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
- 17% superannuation contributions
- 17.5% annual leave loading
- Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
- Health and wellness discounts, on-campus childcare options, affordable parking, salary packaging options
- Opportunity to work alongside bright minds from around the world and contribute to activities with lasting impact on the community
Notes
- Employer sponsored work rights are not available for this appointment
- Pre-employment checks including right to work in Australia and criminal check are required
- Applications close on 31 January 2025 at 11.00pm AEST (R-45032)
- Interviews tentatively scheduled for early February 2025
Closing: 31-Dec-2024
Job Summary
Dates
- Opening Date: 17-Dec-2024
- Closing Date: 31-Dec-2024
Location
- Ho Chi Minh City
Salary
- Competitive salary package starting from VND15,724,000/month (gross) and allowances
Responsibilities
- Handle assigned tickets from first line support.
- Deliver end-user support in a professional manner for desktops, laptops, printers and audio-visual equipment through telephone, email, remote desktop and visiting the user.
- Coordinate the repair of minor problems with printers, computers and software on daily operating basis.
- Update detailed information of tickets into the ticketing system.
- Report major problems to IT Services & Support Lead.
- Perform regular proactive checks of desktops, printers, telephones and other IT devices as instructed by IT Services & Support Lead.
- Provide out of hours support as required by being available through mobile phone access after-hours.
- Any other duties as directed by IT Services & Support Lead.
Requirements
- Have at least 2 years of experience in similar roles
- Demonstrated general experience in IT service
- Demonstrated knowledge in desktop operating systems and applications, and general troubleshooting skills
- Well-developed interpersonal skills
- Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability Framework (Connectedness, Commitment to Excellence – Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility).
- English Proficiency: IELTS General with a score of at least 5.5 (or equivalent).
Benefits
- Generous annual leave, carer leave and public holidays (Christmas and Tet Holidays)
- Private health insurance and wellness programs
- Professional development and career advancement
- Relocation and visa support
- Access to state-of-the-art facilities and resources
- A vibrant and diverse campus life and more!
Notes
- RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia.
Closing: 31-Dec-2024
Job Summary
Dates
- 31-Dec-2024 - Closing Date
Responsibilities
- Advocating for student wellbeing and success
- Offering a wide range of programs and services to support students
- Providing academic advising, career counseling, mental health support, and disability services
- Fostering a supportive and inclusive campus environment
Requirements
- Experience in student support, counseling, academic advising, career development, or student engagement
Benefits
- Opportunities for casual employment
- Empowering students to achieve their full potential
- Supporting student success and making a difference
Notes
- Discover opportunities for casual employment in the Student Services team at UniSC
- Register your expression of interest for suitable roles aligned with your expertise
- Encouraging continuous professional development and providing resources to enhance teaching and research endeavors
Closing: 31-Dec-2024
Job Summary
Dates
- missing
Responsibilities
- Interested in exploring suitable roles aligned with your expertise?
- Express your interest to join our community when suitable opportunities arise.
- Offer a wide range of resources and programs to support the university community.
- Committed to facilitating academic success and lifelong learning.
Requirements
- Experience in library services, information management, research support, or customer service.
- Roles for librarians, library assistants, information specialists, or technology experts.
Benefits
- Contribute to the advancement of knowledge.
- Promote information literacy.
- Enhance the overall academic experience for students and faculty at UniSC.
Notes
- Discover opportunities for casual employment in Library Services team.
- Passionate about libraries, technology, and empowering others through information.
Closing: 31-Dec-2024
Job Summary
Dates
- missing
Responsibilities
- Discover opportunities for casual employment within the UniSC Indigenous Services team
- Provide a range of support programs, engagement activities, and outreach initiatives to enhance the educational experience and promote success for Indigenous students
- Contribute to creating an inclusive and supportive environment where Indigenous students can thrive
Requirements
- Experience in student support, community outreach, event coordination, or cultural liaison
Benefits
- Opportunity to make a meaningful difference in the lives of Indigenous students
- Contribute to reconciliation efforts
- Help build a more inclusive university community
Notes
- Interested individuals can express their interest to join the community for suitable opportunities
Closing: Not specified
Job Summary
Dates
- Opening date: 17-05-2024
- Closing date: not available
Responsibilities
- Inform and advise students and parents, both in person and on the phone, regarding: available aid programs; eligibility criteria; application and award processes; debt history; loan obligations, etc.
- Assist in completing and processing applications.
- Compile all required forms and other documentation needed to accompany applications prior to Director’s review and award decision.
- Prepare loan applications for electronic or manual processing.
- Prepare notices of student separations for lending institutions.
- Perform various liaison functions with lending agencies in investigating loan application problems, tracking application status, and so forth.
- Maintain a variety of general and specialized financial aid files and other manual records.
- Perform a variety of data entry and information retrieval tasks using computerized financial aid information systems.
- Compile information from computerized and manual records for various internal and external reports on financial aid activities and programs.
- Confer regularly with supervisor, financial aid staff, business office staff, and various other University personnel to coordinate activities, exchange information, investigate and resolve problems, and so forth.
- Assist the Director with special projects and other regular financial aid functions as assigned.
- Maintain a good working knowledge of relevant federal regulations, laws and standards pertaining to student financial aid.
- Perform other related duties as necessary.
Requirements
- Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
- Good typing, filing and other general office skills.
- Good reading, writing and math skills.
- Good administrative skills.
- Basic advising skills.
- Some relevant experience in maintaining a moderately complex manual and computerized information system.
- Ability to understand and explain to others technical regulations governing student financial assistance programs.
- Ability to deal effectively with students, parents and other University personnel, frequently regarding sensitive and confidential financial matters.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Biddeford, ME
- About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
- EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0432P
- Open Date: 05/17/2024
- Close Date: Open Until Filled
Closing: Not specified
Job Summary
Dates
- Opening date: 07-03-2024
- Closing date: not available
Responsibilities
- Assist with contacting students/families requiring more in-depth support and options for college financial planning; working with families identified as needing additional review of financial circumstances.
- Inform and advise students and parents—in person, by email, and on the phone— regarding available aid programs, eligibility criteria, application and award processes, debt history, loan options, loan obligations, and the like. Assist in completing and processing applications.
- Deliver high level of customer service in accordance with current and developing standards of the department, which involve embracing a student-centric philosophy, to create an exceptional student experience for prospective and current students as well as alumni.
- Assist with billing outreach; contact families with outstanding balances and offer information and options.
- Assist with student retention efforts by helping to work with students in danger of withdrawing due to financial reasons.
- Assist with improving and delivering communications (i.e. written, in-person, visual, website).
- Assist in coordinating and participating outgoing call campaigns.
- Help to establish and oversee regular monitoring of Student Financial Services social media.
- Assist in developing and disseminating financial literacy and student debt management tools and strategies; assist in delivering student workshops and informational sessions & events (i.e. Student Wellness Fair; Student Orientation).
- Assisting in data collection related to student contact and outreach to determine effectiveness of outreach strategies (i.e. call center data, other traffic flow data, social media data).
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree preferred and three to five years in Student Financial Services, or a combination of education and experience from which comparable knowledge and skills are acquired.
- Familiarity with financial aid process preferred.
- Familiarity with higher education setting preferred.
- Excellent communication skills in order to successfully counsel students and respond to student concerns; ability to be compassionate and empathetic when faced with difficult family situations; ability to establish relationships with students and families.
- Ability to create and design communications in a variety of mediums and formats.
- Solid word processing, spreadsheet and research/data analysis capabilities.
- Experience with Banner or other higher education software preferred.
- Ability to work occasional weekends and evenings, as needed, in order to access students and do presentations and workshops.
- Sales experience a plus.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees. The package includes varied health and dental plans; a retirement plan that includes up to an 8% match; extensive paid leave including holidays, vacation, sick and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Biddeford, ME
- Open Date: 03/07/2024
- Close Date: Open Until Filled
- EEO Statement: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community. The University prohibits, and will not tolerate, discrimination in employment, the provision of academic services or in any other area of University life based on race, color, sex, physical or mental disability, religion, age, ancestry, national origin, sexual orientation, gender identity and/or expression, ethnicity, genetic information, HIV status, or status as a veteran.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0325P
Employee Services Manager
University of the Sunshine Coast
90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556
Similar Jobs
Closing: Not specified
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: Not Available
Location
- 90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556
Salary
- Level 10, $139,347 p.a., plus up to 17% employer superannuation
Responsibilities
- Shape the future of People & Culture service delivery model.
- Design a user-centric, digitally enabled service environment that enhances the employee experience.
- Lead a talented team overseeing Payroll, HR systems, analytics, and Employee Services.
- Reimagine and embed agile, inclusive, and responsive processes.
- Create innovative, service-driven solutions that support strategic goals and foster a vibrant workplace culture.
Requirements
- Proven leadership and management experience in HR or related fields.
- Strong understanding of payroll and HR systems.
- Experience in service delivery and employee engagement.
- Ability to design and implement user-centric processes.
- Excellent communication and interpersonal skills.
Benefits
- Full-time, ongoing appointment.
- Opportunity to make a real impact.
- Supportive work environment that fosters employee experience.
Notes
- This position is located at the Sunshine Coast Campus.