Dates
- Opening Date: 26-Aug-2024
- Closing Date: 09-Sep-2024
Responsibilities
- Provide exceptional customer service to support both the Division of Library Services and Division of Student Experience.
- Work in a dynamic environment in a supportive team that values development and growth.
- Provide face to face customer service to students.
Requirements
- Strong interpersonal, written and communication skills, including experience in engaging effectively with a diverse audience.
- Ability to prioritise competing deadlines and deal with multiple tasks simultaneously.
- Tech savvy skills with capability to learn new applications and emerging technologies.
Benefits
- Work life balance
- Professional development opportunities
- Generous leave options
- Access to an Employee Assistance Program (EAP)
- Support workplace giving to a range of charities or our Staff give program which funds student scholarships.
Notes
- This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.
- Further information is available in the position description or by contacting David Anderson | Team Leader, Frontline Services (North) and Copyright Officer | danderson@csu.edu.au | Ph: 02 6365 7595.
Food and Beverage Attendant
The University of Queensland Customs House – 399 Queen Street, Brisbane City
Dates
- Opening Date: 12-Sep-2024
- Closing Date: 24-Sep-2024
Location
- Customs House – 399 Queen Street, Brisbane City
Salary
- $36.15 per hour + 11% superannuation contributions
Responsibilities
- Provide high standard of service and exceptional dining experience to our guests
- 3-plate carrying, 5-plate clearing; tray service
- Set up of event spaces, bar, and pack down of equipment, furniture and catering services
- Stock control and storage maintenance
- Service of Food and Beverage, basic wine knowledge
- High level of communication, handover and teamwork.
Requirements
- Two years of experience in a similar environment or in luxury hospitality service
- Current Responsible Service of alcohol (RSA) certificate
- A positive attitude and customer driven focus
- High standard of professionalism and excellent customer service skills
- A commitment to excellence of product and service
- Teamwork skills
- Work Rights: You must have work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Benefits
- UQ Study for Staff
- No split shifts or public holidays
Notes
- Staff are required to be available on weekdays, weekends and evenings.
- Student and Working Holiday Visas holders are welcome to apply.
Dates
- 12 Days Ago - Posted
- Fixed Term until December 2024
Responsibilities
- Manage day-to-day College administration by administering student data in university systems.
- Assist Topic Coordinators with the preparation and administration of topics and course development activities in the College as required.
- Assist with the ongoing review of business processes and systems for enhanced innovative business practices and an improved student experience across a range of student administration activities.
Requirements
- Excellent verbal and written communicator with well-developed interpersonal and customer service skills.
- Motivated self-starter who can work independently and collaboratively in a fast-paced environment.
- Knowledge of contemporary administrative systems, software, and practices.
Benefits
- 17% Superannuation + salary packaging options
- Flexible working arrangements
- Wide range of professional development activities and services
- Vibrant campus life and amenities including on-campus health care services, gym, and childcare center (Bedford Park, South Australia).
Notes
- Higher Education Officer Level 4
- Full-Time
- Valid National Police Certificate required
- Evidence of up-to-date COVID-19 vaccinations may be required
Dates
- Opening Date: Not Available
- Closing Date: 06-Oct-2024
Location
- 211 Wellington Road, Mulgrave
Salary
- $80,603 - $92,585 pa HEW Level 05 (plus 17% employer superannuation)
Responsibilities
- Providing excellence in operational administrative and accounting process and judgement
- Providing sound and timely advice to support all stakeholders, including students, academics, professional staff, vendors and the general public
- Implementing a range of services relating to quality expense management service delivery and vendor payment services
- Accounts payable duties such as processing overseas and local supplier invoices, payroll payment and accounting documentation
- Maintain excellent working relationships with internal and external stakeholders in accordance with University policy and procedures, taxation and auditing requirements
Requirements
- Previous exposure to applying tax laws and policies
- Experience in providing high-quality customer service
Benefits
- Flexible and hybrid working arrangements
- Support for parents and personal commitments
- Inclusive and respectful workplace culture
Notes
- Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
- Enquiries: Ms Kirsty Lavin, Payment Services Manager, +61 3 9905 0905
Dates
- Opening Date: Not Available
- Closing Date: 09-Oct-2024
Location
- Clayton campus
Salary
- $179,289 pa Level 10A (plus 17% employer superannuation)
Responsibilities
- Support the Director in developing and implementing retail strategies across Monash University campuses, ensuring high-quality, customer focused services
- Managing retail finances and operations including supplier relationships and inventory management while meeting budget targets and providing regular reports
- Evaluate and recommend investment and growth opportunities to sustain university revenue
- Lead and develop a team of professionals, including resource planning, coaching, and performance management for continuous improvement
- Drive strategic improvement initiatives, enhancing web presence, online trade, stock management, store fit outs and space utilisation
Requirements
- Exceptional management and leadership skills with strategic and authoritative advice capabilities
- Proven ability to innovate strategies for commercial success and long-term growth in a retail environment
- Strong leadership in developing and motivating staff across all levels
- Excellent relationship and communication skills
- Experience and ability to lead online/web strategies
- Exceptional verbal and written communication skills for preparing and delivering reports and proposals
- Experience and knowledge of printing industry not mandatory but would be highly regarded
Benefits
- Flexible and hybrid working arrangements
- Support for parents and personal commitments
Notes
- Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
- Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
Dates
- Opening Date: 23-Aug-2024
- Closing Date: 08-Sep-2024
Location
- Parkville, Victoria, 3010, Australia
Salary
- UOM 7- $106,432-$115,211 p.a. plus 17% super
Responsibilities
- Leading and managing the Guest Services team, ensuring high levels of customer service and satisfaction
- Overseeing the Leisure Management System, including generating reports and maintaining the customer database
- Developing and implementing strategies to enhance the customer experience and contribute to membership sales
- Managing the Guest Services budget and ensuring effective use of resources
Requirements
- Extensive relevant experience in guest services in sports
- Proven experience managing leisure management software and improving customer service processes
- Demonstrated ability to supervise and motivate a large team of casual staff
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
- In the event of sourcing a suitable candidate, the closing date for applications may be brought forward.
Dates
- Opening Date: 19-Aug-2024
- Closing Date: Not Available
Location
- Campus Leura
Salary
- Not Available
Responsibilities
- Ensure guests and students are provided with service as required by the School operations and to the standards set by industry.
- Ensure guests and students benefit positively from their Food and Beverage experience in all our Food & Beverage outlets on campus.
- Work collaboratively with the Food & Beverage Manager, the Executive Chef and other members of the team to facilitate continuous improvement of product and service.
Requirements
- Responsible Service of Alcohol (RSA) Certificate
- Experience in Restaurant and Banquet service
- A love for working in a team and delivering great customer service
- Fluent in English (verbal and written)
- Working with Children Check
- A strong passion for Hospitality
Benefits
- Flexible hours and a great work life balance.
- Opportunity to work closely with the Food and Beverage Instructor team for career development within the education system.
- Free on-site parking and complimentary meal on shift.
- Access to Torrens short courses and discounted education.
- Support for personal passions, development and wellbeing.
Notes
- Visa sponsorship is not available for this position. All applicants require current and valid working rights for Australia.
- If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at yourcareer@torrens.edu.au.
Dates
- Opening Date: 07-Sep-2024
- Closing Date: 04-Oct-2024
Location
- Flinders Street campus, Melbourne
Salary
- Not Available
Responsibilities
- Provide 1st Line support for desktop, laptop, and application issues.
- Manage and resolve technical issues, including network faults and security problems.
- Ensure timely and accurate ticket logging and resolution.
- Support new starters with equipment setup and provisioning.
- Maintain asset records and assist with IT documentation and knowledge base updates.
Requirements
- 2+ years’ experience in providing technical service desk and help desk analyst support
- Good working knowledge of End User IT technology - PC/Desktop support and LAN
- Excellent customer service skills, proven customer-focused desktop services capability
- Exposure across Microsoft & Apple platforms, Audio Visual, managing printer fleets, and associated technologies
Benefits
- Study free in a course/degree related to your position
- B Corp certified university – values driven and purpose led
- Access to internal opportunities - Be supported to learn, grow and move across the organisation
Notes
- Hiring process includes assistance or accommodation during the recruiting phase.
- Contact for reasonable accommodation is provided.
Dates
- missing
Responsibilities
- Interested in exploring suitable roles aligned with your expertise?
- Express your interest to join our community when suitable opportunities arise.
- Offer a wide range of resources and programs to support the university community.
- Committed to facilitating academic success and lifelong learning.
Requirements
- Experience in library services, information management, research support, or customer service.
- Roles for librarians, library assistants, information specialists, or technology experts.
Benefits
- Contribute to the advancement of knowledge.
- Promote information literacy.
- Enhance the overall academic experience for students and faculty at UniSC.
Notes
- Discover opportunities for casual employment in Library Services team.
- Passionate about libraries, technology, and empowering others through information.
Dates
- Opening Date: Not Available
- Closing Date: 18-Sep-2024
Location
- Hawkesbury Campus, Western Sydney University
Salary
- Remuneration Package: HEW Level 5 $94,265 to $106,603 p.a. (comprising Salary of $79,655 to $90,081 p.a., plus Superannuation and Leave Loading)
Responsibilities
- Deliver multi-channel IT support services to students and staff.
- Support a full range of ICT resources including computer labs, teaching spaces, audio visual, office-based technology, and printers.
- Resolve incidents and requests at first point of contact through various channels such as telephone, remote desktop, chat support, and face-to-face.
Requirements
- Qualifications in a relevant field (Degree, Diploma, or Certificate) or Microsoft Technology Associate (MTA) or similar accreditation.
- Proven track record of delivering effective, customer-focused user support.
- Excellent verbal communication, listening, teamwork, and customer service skills.
- Ability to apply structured problem-solving techniques via phone or remote desktop.
- Experience using service desk tools, ticketing systems, and automated call distribution technologies.
- Broad understanding of PC hardware and software systems, audio-visual technologies, and IT infrastructure components.
Benefits
- Not Available
Notes
- Visa sponsorship is not available for this position.
- You must be an Australian or New Zealand citizen or an Australian Permanent Resident for an ongoing position.
Dates
- Opening date: 17-05-2024
- Closing date: not available
Responsibilities
- Inform and advise students and parents, both in person and on the phone, regarding: available aid programs; eligibility criteria; application and award processes; debt history; loan obligations, etc.
- Assist in completing and processing applications.
- Compile all required forms and other documentation needed to accompany applications prior to Director’s review and award decision.
- Prepare loan applications for electronic or manual processing.
- Prepare notices of student separations for lending institutions.
- Perform various liaison functions with lending agencies in investigating loan application problems, tracking application status, and so forth.
- Maintain a variety of general and specialized financial aid files and other manual records.
- Perform a variety of data entry and information retrieval tasks using computerized financial aid information systems.
- Compile information from computerized and manual records for various internal and external reports on financial aid activities and programs.
- Confer regularly with supervisor, financial aid staff, business office staff, and various other University personnel to coordinate activities, exchange information, investigate and resolve problems, and so forth.
- Assist the Director with special projects and other regular financial aid functions as assigned.
- Maintain a good working knowledge of relevant federal regulations, laws and standards pertaining to student financial aid.
- Perform other related duties as necessary.
Requirements
- Associate’s Degree plus two years of relevant experience, or a combination of education and experience from which comparable knowledge and skills have been acquired.
- Good typing, filing and other general office skills.
- Good reading, writing and math skills.
- Good administrative skills.
- Basic advising skills.
- Some relevant experience in maintaining a moderately complex manual and computerized information system.
- Ability to understand and explain to others technical regulations governing student financial assistance programs.
- Ability to deal effectively with students, parents and other University personnel, frequently regarding sensitive and confidential financial matters.
Benefits
- UNE offers a generous comprehensive benefits package to eligible employees.
- The package includes varied health and dental plans; a retirement plan that includes up to an eight percent match; extensive paid leave including holidays, vacation, sick, and personal time; and educational benefits.
Notes
- Position Type: Professional Staff
- Faculty Track: missing
- Employment Status: Full Time
- Months: 12
- Campus: Biddeford, ME
- About the University of New England: UNE is Maine’s largest private university, with two beautiful coastal campuses in Maine, a one-of-a-kind study-abroad campus in Tangier, Morocco, and an array of flexible online offerings.
- EEO Statement Summary: Consistent with federal and state law and University policy, the University of New England is committed to the fundamental concept of equal opportunity for all of the members of the University community.
- COVID Vaccination Statement: Employees in clinical settings must meet the State of Maine’s immunization requirements for clinical activity.
- Posting Number: 2022PS0432P
- Open Date: 05/17/2024
- Close Date: Open Until Filled
Dates
- 27-May-2024 - Job Opening
- 21-Jun-2024 - Job Closing
Responsibilities
- Deliver a high standard of accurate, tailored, high quality course information to prospective students in response to walk-ins, phone, email, mail, online and live chat enquiries whilst adhering to current privacy legislation and current university policies.
- Ensure all inbound and outbound enquiries are recorded, reported and resolved in a timely manner
- Achieve set targets in regards to data collection, call success and attempt rate, lead generation and conversion
- Monitor course applications and conduct follow campaigns where required
- Consult with available sources to gather relevant information and seek the expertise and advice of other people as appropriate
- Clarify expectations and respond promptly to client requests, queries, or complaints to ensure client needs are met to agreed standards and timelines
- Build productive relationships with a diverse range of existing stakeholders and actively seek to maintain positive relationships
- Recognise the importance of teamwork and of effective communication amongst team members and build rapport within immediate team in ways that are respectful and inclusive of others
Requirements
- Appropriate tertiary qualification or equivalent
- Experience in both sales and customer service provision, including high-level interpersonal skills, the ability to master content knowledge across a broad range of course and policy areas, and the ability to respond to people confidently, positively, and with respect while maintaining confidentiality when required.
- Learning Agility: Learns from experiences; applies learnings to perform successfully in new situations
- Continuous Improvement: Proactively improves the efficiency and quality of existing materials processes and systems
- Service Culture: Considers other perspectives in making decisions and providing advice; strives to exceed expectations
- Consulting and Advice: Provides expert and valued advice; supports achievement of outcomes for stakeholders
- Communicating with Influence: Engages and energises others through clear and persuasive communication
- Personal Resilience: Maintains composure and focus under pressure, adapts to changing situations and recovers from setbacks
- This role requires the incumbent to apply for and maintain a Working With Children Check
Benefits
- missing
Notes
- Employment Type: Ongoing Casual - 1-2 Shifts a week (Operational hours: Monday-Friday 8am-7pm)
- About us: The flexible learning options we provide our students and our diverse team of professionals and academic experts has enabled us to achieve a 5-star rating by the prestigious university ranking organisation Quacquarelli Symonds. For eight consecutive years, we've achieved the highest level of overall student satisfaction among Victorian universities.
- We have a network of campuses, learning centres and research centres across Victoria and corporate offices in Melbourne, China, Indonesia, India and Sri Lanka. Our online Cloud campus provides more than 13,000 students with access to state-of-the-art digital tools and direct access to world-renowned academics.
- As a Victorian university with a global impact, Deakin is translating its research into commercial outcomes that will help drive innovation for Australia’s economy.
Dates
- 17-Jun-2024 - Closing Date
Responsibilities
- Collaborating with stakeholders and colleagues to enhance the University's applications
- Analyzing business requirements and supporting user testing
- Re-engineering business processes
- Delivering exceptional customer service and escalating issues when necessary
- Identifying opportunities to simplify, automate, and transform the University's operations through technology
Requirements
- Demonstrated experience in software incident management and problem management
- Excellent oral and written communication skills
- Strong customer service orientation
- Ability to work on multiple tasks while maintaining high quality standards
- Relevant qualifications and extensive relevant experience
Benefits
- Full-time ongoing position
- Opportunity to work within the student domain of Information Technology
- Enhance operational efficiency for staff and provide a top-notch student experience
Notes
- Role within the student domain of Information Technology
- Location of the role is within the University
- Supporting InPlace and other platforms within the organization
Dates
- missing
Responsibilities
- Food & Beverage Attendant
- Food & Beverage Functions Supervisor
- Kitchen Hands
- Chef’s
- Kitchen Steward
- Store person
- Administrative roles
Requirements
- Technical & educational requirements for these roles will be dependent upon the position the applicant is being considered for.
Benefits
- Join Australia’s number one University for student experience*
- Enjoy staff benefits including: Free staff car parking, Staff wellbeing program, Corporate health and finance discounts, Onsite Medical Centre and Counselling Services, Onsite Sports Centre including gym, fitness classes and pool
Notes
- Position Reference: 100779277
- Candidates on the Food & Beverage casual register are employed on an as needed basis to backfill for staff taking leave or to provide additional support during peak periods. Placements can range from a couple of days to several months on a part-time or full-time basis, depending on the operational needs of the University.
- All successful applicants will be enthusiastic and approachable individuals who are motivated to consistently deliver a superior customer experience.
- Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.
- Conditions of employment for this position are offered under a Bond Workplace Agreement (BWA).
- Bond University is an equal opportunity employer and we encourage our students and staff to respect individuality and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.
Dates
- Opening Date: 05-Sep-2024
- Closing Date: 22-Sep-2024
Location
- Callaghan, NSW 2308
Salary
- The remuneration for this position is from $90,316 - $99,655 p.a. + superannuation and is commensurate with skills and experience. 17% super and salary packaging.
Responsibilities
- Developing, maintaining, and applying a depth of knowledge and expertise relating to academic programs in order to provide exceptional customer service to students and Colleges.
- Supporting and advising academic staff on a range of business processes relating to various aspects of degree programs including, but not limited to: Program and course information for students, Enrolment and credit transfer, Monitoring of students’ progression, Managing student cohorts, Facilitating the resolution of student services enquiries.
- Keeping thorough, accurate and up-to-date case notes, and ensuring all advice work is delivered to agreed quality and consistency standards.
Requirements
- Demonstrated commitment to providing quality customer service and ability to manage pressure in a fast-paced, customer service environment.
- Excellent oral and written communication skills, with the ability to use tact and diplomacy, to a diverse audience.
- Outstanding organisational skills with a proven ability to multi-task, prioritise and meet deadlines whilst working both autonomously and collaboratively in a shared service model.
- Commitment to building relationships with internal stakeholders, engaging with feedback and new ideas while contributing to a strong sense of collegiality within and across team.
- Knowledge of, and experience in interpreting and applying workplace policy.
- High level computer literacy skills and demonstrated ability to learn and work with new systems. Experience using a student management system would be desirable.
Benefits
- Flexible working arrangements (in line with the University’s Flexible Work Policy)
- Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
- Discounts in private health insurance, gym memberships, software, travel and more
- Wellbeing programs
Notes
- Your application must include: Your resume, A cover letter outlining your motivation to apply for this opportunity, A statement addressing the Essential Criteria listed below:
- Please upload your Cover Letter and response to the requested Criteria as one PDF document. Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).
- For specific position enquiries, please contact Josh Seymour, Manager Program Advice on (02) 4913 8237 or via email Josh.Seymour@newcastle.edu.au
- Having Difficulties? Please reach out to us: employment@newcastle.edu.au
Dates
- Opening Date: 24-Sep-2024
- Closing Date: 08-Oct-2024
Location
- Adelaide, South Australia, 5005 Australia
Salary
- HEO5 $80,118 - $89,085 salary scale per annum plus an employer contribution of 17% superannuation applies.
Responsibilities
- Deliver engineering trade-based design and manufacturing, maintenance and advisory services to students, academic and research staff.
- Support activities across numerous disciplines in the SET Faculty.
- Provide structured training to students on the equipment in the fabrication studio and supervise students in the creation studio.
- Provide advice and fabrication services covering 3D printing and fabrication in a range of engineering materials.
Requirements
- Demonstrated knowledge of technical services and principles associated with working within customer focused mechanical workshop.
- Demonstrated experience in engineering trade-based manufacturing and maintenance.
- Demonstrated high level of computer literacy, knowledge, and hands-on experience in use of specialized engineering software for design and manufacturing including 3D printing.
- Excellent understanding of Work Health and Safety requirements in relation to mechanical workshop environment.
- High level organisational skills and an ability to work well under pressure to meet deadlines, and the ability to prioritise tasks and assignments.
- Ability to work with general supervision, think creatively and laterally and exercise initiative as appropriate to achieve a standard of excellence and monitor ongoing performance.
- Completion of a post-trades certificate and extensive relevant experience working in a workshop environment; or an equivalent combination of relevant experience and/or education/training.
Benefits
- Salary packaging
- Flexible work arrangements
- High-quality professional development programs and activities
- On-campus health clinic, gym and other fitness facilities.
Notes
- The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
- For a confidential discussion regarding this position, contact Ben Crossman, Team Leader Design & Manufacture.
Dates
- Posted 6 Days Ago
Responsibilities
- 1. Provide quality advice, timely responses, complex issue resolution and case management to families/guardians of RMIT current students, including families/ guardians of local and international students in accordance with University policies and processes. Support families in navigating University resources through the approved communication channels.
- 2. Coordinate with the Academic Registrar’s Group and the Legal team in the development and update of policies and processes relating to families, including privacy release, unsatisfactory academic progress, third-party complaints, student billing, etc.
- 3. Coordinate with a wide range of internal stakeholders to provide clear and timely responses to family enquiries. Maintain broad familiarity and timely updates on knowledge about relevant University areas so that related family enquiries can be addressed accurately and transparently.
- 4. Master RMIT student record system, administrative systems and service management platform to perform case management.
- 5. Work closely with Student Connect Student Advisors and Senior Student Advisors to manage related student-family enquiries.
- 6. Receive feedback from families and provide it to relevant University stakeholders, including Academic Schools, student services and Operations Portfolio. Provide the Manager, Family Connect and the Coordinator, Family Support with family enquiry and feedback patterns for recommendations to address them with proactive family communications and engagement efforts.
- 7. Make referrals to Academic Registrar’s Group Third-party Complaints in accordance with the Third-Party Complaints Procedure.
- 8. Actively contribute to the design and implementation of the family support program including communications, events and activities (Family Day, Family Weekend, Parent and Family Orientation/ Welcome Event, etc.)
- 9. Lead or participate in team projects to enhance the experience of families.
- 10. Actively contribute feedback and improvement suggestions to the review of administrative processes in Family Connect team meetings or cross-unit discussions. Demonstrate the student-centered and innovative approach to continuously creating unique student and family experiences and innovations.
- 11. Perform other tasks as assigned by the Manager, Family Connect.
Requirements
- 1. Bachelor’s degree in a relevant discipline.
- 2. At least 2 years of experience in a customer service role where the expectation was to deliver high levels of customer service across a broad range of service areas, preferably in an educational environment.
- 3. Demonstrated ability to deal with sensitive and challenging situations in a professional and diplomatic manner; Ability to perceive and manage the emotions of one's self and others.
- 4. Demonstrated complex issue resolution and decision-making skills, including the ability to source relevant additional information.
- 5. Ability to build and maintain effective relationships in a culturally diverse environment utilising strong interpersonal communications skills;
- 6. Demonstrated professional and communicative maturity.
- 7. Fluency in Vietnamese and high proficiency in professional English; Ability to convey complex information, ideas and concepts clearly and efficiently to a variety of different audiences.
- 8. Demonstrated ability to work flexibly and efficiently as a member of a team in a high-volume customer-focused environment. Ability to prioritise workload to meet deadlines and service expectations.
- 9. Ability to display appropriate behaviours in line with the position, as per the RMIT Behavioural Capability Framework (Connectedness, Commitment to Excellence –Improve and Simplify; Imagination and Innovation; Impact; Inclusion; Agility).
Benefits
- - 13th month Tet bonus
- - Private medical insurance (for you and your dependents)
- - Annual health check
- - Generous annual leave, career leave and public holidays (Christmas and Tet Holidays)
- - Professional development and career advancement
- - Access to state-of-the-art facilities and resources
- - A vibrant and diverse campus life and more!
Notes
- English proficiency requirement: IELTS (General) with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).
Dates
- Opening Date: 12-Sep-2024
- Closing Date: 22-Sep-2024
Location
- Bruce
Salary
- Salary Range $77,292 pa - $87,815 pa + 17% Super
Responsibilities
- Provide a wide range of services and client support to enhance academic and research programs.
- Manage and improve processes to address client needs.
- Ensure the efficient operation of library services.
- Work closely with colleagues in all aspects of library functions including cataloguing, acquisition, document delivery, and collection support.
Requirements
- Experience working as a librarian or a recent graduate in the library field.
- Valid working rights at the time of submission.
- Current ACT working with vulnerable people registration.
Benefits
- Flexible working arrangements.
- Family-friendly policies.
- On campus Gym, Medical services, Cafes, Post office, Supermarket and Childcare facilities.
- Professional Development offerings (study assistance, corporate programs and discounts).
- Innovative work environment with a diverse and inclusive culture.
- Access to Employee Assistance Program and a corporate private Health Plan (Bupa).
Notes
- Applicants should submit their CV and a brief cover letter explaining their suitability for the role.
- No additional documents are necessary.
Dates
- Opening Date: 26-Sep-2024
- Closing Date: 10-Oct-2024
Location
- Parkville, Victoria, Australia
Salary
- UOM 5 – $83,159 – $95,518 p.a. plus 17% super
Responsibilities
- Provide library information services, including handling complex enquiries online and via service points and supporting academic staff with learning, teaching, and research.
- Assist in developing, delivering, and evaluating scholarly and digital capabilities programs, and create online content for learning and research support.
- Contribute to collection management tasks and support front-line staff through mentoring and coaching.
- Participate in library-wide programs, student events, and maintain a positive and well-ordered library environment.
Requirements
- Relevant tertiary qualifications and/or an equivalent combination of relevant experience and education/training, with eligibility for or progress towards associate membership of the Australian Library and Information Association (ALIA).
- Strong digital capability with proficiency in relevant technologies and systems.
- Excellent customer service skills, demonstrating a strong service ethic and ability to manage peak demands effectively.
Benefits
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses.
Notes
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Dates
- Opening Date: 02-Sep-2024
- Closing Date: 15-Sep-2024
Location
- Kensington, NSW
Salary
- Competitive total package
Responsibilities
- Oversee the management of UNSW grounds, landscaping, cleaning, waste, recycling, relocations and mail services.
- Manage General Services including budget preparation, staff management, contract management and strategic planning.
- Ensure high level of service to the University while minimising disruptions to university operations.
- Manage service contracts including contract and specification development, procurement and performance monitoring.
- Manage the unit within budgetary constraints, including contributing to the preparation of annual budgets and resolving financial issues.
- Utilise the University’s financial systems to manage and report on all financial processes.
- Develop and implement annual operational plans and track key performance targets.
- Develop comprehensive business cases and documentation to support strategic decision-making.
- Manage staffing requirements including recruitment, training, delegation and performance management.
Requirements
- Relevant tertiary qualifications and/or substantial relevant experience.
- Extensive experience in managing related services, preferably in a campus, hospital or similar institutional environment.
- Excellent leadership ability with superior staff and contractor management experience.
- Demonstrated organisational, financial management and reporting skills.
- Strong track record in delivering quality customer service with a can-do attitude.
- Strong track record in managing projects.
- Superior organisational, analytical and problem-solving skills.
- Excellent interpersonal, written and verbal communication skills.
- Strong computer skills in standard office software and facilities management systems.
Benefits
- Flexible Working Options (work from home, flexible hours etc)
- Additional 3 days leave during December festive period.
- Career development opportunities
- Up to 50% discount on UNSW courses
- Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
- Discounts and entitlements (retail, education, fitness passport)
Notes
- Sponsorship is not available for this role, valid Australian working rights are required on application.