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Closing: 12-Jan-2025
Job Summary
Dates
- Opening Date: Not Available
- Closing Date: 12-Jan-2025
Location
- Hawthorn, Australia
Salary
- Hew 8 + 17% Superannuation
Responsibilities
- Manage customer audience segments and drive strategies for acquisition and conversion to meet key business and marketing objectives.
- Represent the voice of the customer within Swinburne, advocating for data-driven improvements to the customer journey.
- Analyse data and insights to enhance the customer experience.
- Manage communications and content across all platforms to engage target segments.
- Collaborate with cross-functional teams to measure and optimise the impact of customer experiences.
- Develop and deliver initiatives through campaigns, personalised site experiences, and digital content.
Requirements
- Degree level qualifications in communications and extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training.
Benefits
- Flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Notes
- Appointment to this position is subject to passing a Working with Children Check.
- Swinburne is a Circle Back Initiative Employer – we commit to respond to every applicant.