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Closing: 05-Jan-2025
Job Summary
Dates
- Opening Date: 11-Dec-2024
- Closing Date: 05-Jan-2025
Location
- Flexible, Geelong - City, Melbourne - Burwood
Salary
- HEW 7 $101,858 - $112,156 + 17% Superannuation (pro rata, part time)
Responsibilities
- Plan and oversee the flow of staff complaints and enquiries, including preliminary assessment of complaints, consulting with key stakeholders as required, case management and recordkeeping
- Coordinate the provision of information and advice to staff about the University's staff complaints processes and seek to raise the profile of complaint reporting mechanisms
- Collect and report on data related to discrimination and sexual harassment complaints and assist in the planning of responsive inclusion and primary prevention programs
- Plan, coordinate and prioritise work and critical activities appropriately and recognises barriers to achieving outcomes, finds effective ways to deal with them and evaluates progress
- Seek feedback on improvement opportunities from a diverse range of key stakeholders and implement change through appropriate channels and overcomes obstacles to change.
Requirements
- A degree in law, human resources, social sciences, or other relevant field with at least 4 years subsequent relevant experience; or an equivalent combination of relevant experience and/or education/training.
- Extensive experience in program and project management and delivery within a complex organisation.
- Experience in receiving and responding to complaints of discrimination, sexual harassment, victimisation and vilification or related area
- Skills in understanding and interpreting policy and legislation and being able to communicate complex concepts in plain English.
Benefits
- Access to a variety of leave options including generous parental leave and the ability to purchase additional leave
- Flexible working arrangements to help manage work-life balance
- Ongoing learning and development opportunities to grow your career
- An inclusive and supportive culture and environment to work in, both online and on campus.
Notes
- Deakin University will be closed from 20 December 2024 until 2 January 2025. Emails will not be monitored during this time.
- Shortlisting for this role will not be completed until January 2025. You can expect to receive an outcome in mid-late January for this role.