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Closing: 23-Jun-2024
Expired
Job Summary
Dates
- Sunday, 23 June 2024 - Closing Date
Responsibilities
- Providing comprehensive hardware support services for the academic and professional university community, encompassing installation, configuration, maintenance, and troubleshooting of AV equipment.
- Offering specialised software support and operating advanced AV equipment for both academic and professional use.
- Conducting regular maintenance according to industry standards and ITIL change management procedures.
- Maintaining accurate documentation and logs for equipment maintenance and service records.
- Offering technical advice and assistance on AV systems to support academic needs.
- Collaborating with fellow AV support staff and providing technical guidance to other technical personnel as needed.
- Managing database support and administration for AV services.
- Representing AV Services and ICT in project meetings and contributing to the design process for major projects.
- Overseeing the operation and monitoring of critical AV systems across UniSQ’s campuses.
- Managing smaller AV installations and serving as a technical liaison between the university and external vendors.
- Developing and supporting programming for complex AV systems, including Q-SYS.
- Monitoring video conferencing rooms and resolving technical issues.
Requirements
- A degree in Electrical Engineering or a relevant field, along with significant experience supporting complex AV equipment, or an equivalent combination of education and experience.
- Proficiency in the design, installation, and operation of integrated AV facilities, including video conferencing systems.
- Strong problem-solving and analytical skills.
- Excellent communication skills, with the ability to liaise effectively with internal and external stakeholders.
- A client-focused approach and a commitment to delivering exceptional service.
- Demonstrated ability to work collaboratively in a team environment.
- Proficiency in IT applications and specialised AV software.
Benefits
- missing
Notes
- Reference Number: 0120_05/24
- Location: Ipswich campus
- Term: Full-time continuing appointment (36hrs/week)
Closing: 18-Oct-2024
Expired
Job Summary
Dates
- Opening Date: 07-Oct-2024
- Closing Date: 18-Oct-2024
Location
- Crawley, Western Australia
Salary
- Base salary range: $91,833 – $97,052 p.a. plus 17% superannuation.
Responsibilities
- Providing technical support and audio-visual solutions, including remote, in-venue, conferencing, signage, and lecture capture systems.
- Supporting the consistent, quality delivery of teaching and maintaining UWA’s AV requirements.
- Working collaboratively with a dynamic AV support team.
Requirements
- Relevant tertiary qualification or demonstrated equivalent competency.
- Proficiency in a range of Audio-Visual technologies including Microsoft Teams Rooms, Digital Signage, DSP’s, AV over IP, AV control systems, AV switching & Multicast streaming technologies.
- Relevant Industry provided and recognised AV training (CTS, CCNA, Electronics Trade Cert) and or accreditation is desirable.
- ITIL certification or experience in ITIL processes is desirable.
- Energetic, Team Player, able to think on your feet, and customer focused.
- “C” class driver’s licence will be required, also occasional travel, including interstate and to remote sites.
Benefits
- Flexible working options considered.
- 26 weeks paid parental leave after one year and 36 weeks after five years continuous service, regardless of gender.
- 4 weeks annual leave with the option to purchase more.
- 13 weeks long service leave after seven years.
- Salary packaging options.
- 17% superannuation, with the option to reduce to the minimum super guarantee.
- 25% off UWA full fee courses, discounted health insurance, and convenient on-campus childcare options.
- Incremental progression based on 12 months continuous service.
Notes
- This position is only open to applicants with relevant rights to work in Australia.