Wollongong, NSW, Australia

JOB DESCRIPTION
Division of Student Life

The University of Wollongong is seeking a dedicated and innovative individual to join our team as the Manager, Student Retention. In this role, you will play a pivotal part in transforming our efforts to enhance student retention and success. Working closely with students, faculty, and staff, you will be responsible for identifying and addressing barriers to student retention, developing effective strategies and programs for intervention and support, and implementing proactive initiatives that promote student engagement and persistence.  

 The Manager, Student Retention will collaborate with students, faculty, and staff to identify barriers to student retention, implement strategies for intervention and support, and design and execute retention programs. They will closely monitor student progress, providing proactive interventions to enhance retention rates while ensuring regular reporting for agile responses to student feedback and to comply with the Support for Students Policy.

The ideal candidate will possess a relevant tertiary qualification, a strong ability to analyze and interpret data for informed decision-making, demonstrated team management skills, exceptional interpersonal and communication abilities, a commitment to continuous improvement, proficiency in current and emerging higher education technologies, and a dedication to inclusive and culturally respectful workplace practices. Prior experience in a higher education setting is desirable. 

 If you are passionate about improving student retention and success in a dynamic educational environment and possess the essential qualifications and skills, we encourage you to apply for this exciting role.  

 Applicants are requested to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description. For further information about the role please contact Kylie Austin, Associate Director, Student Equity and Success on (02) 4252 8885. 

 Closing Date: Monday 17 June 2024, 11:59 PM

 Note: This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of any findings of workplace misconduct. For further information regarding the Working with Children Check and how to apply for the clearance, please refer to the NSW Office of the Children’s Guardian website: https://www.kidsguardian.nsw.gov.au  

 * Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply. 

 The University of Wollongong is committed to equality, diversity, and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians 

ABOUT US
The University of Wollongong was born with a mission to transform our region: to educate and empower the people of the Illawarra. Our commitment to a better future has shaped our direction and impact since our inception.
 Over the years, we have grown to be a global diverse and inclusive civic university, working to solve global challenges and promoting harmony and social cohesion. We are proud to be a globally recognised and respected university, opening doors for our students, staff and partners.