Senior Analyst, Business Systems
RMIT University Melbourne CBD campus, hybrid ways of working- Opening Date: 21-Sep-2024
- Closing Date: 06-Oct-2024
- Melbourne CBD campus, hybrid ways of working
- Salary HEW 8 ($110,958 - $124,959) + 17% Superannuation and Flexible Working Arrangements
- Support platform development on Salesforce and other systems as required.
- Align business processes for external engagement.
- Conduct analysis, develop workflows, establish rules, and manage data sharing, extraction, and migration.
- Manage engagement data, system administration, and gap analysis to deliver seamless end-to-end solutions.
- Enhance data integrity and user adoption.
- Provide systems training, process documentation, and support to ensure users are well-equipped and confident in using the platforms.
- Collaborate across various levels and functions to streamline processes using a data-driven approach.
- Experience successfully developing and delivering CRM (preferably Salesforce or Raiser’s Edge) requirements to achieve strategic objectives and operational plans within a best practice environment.
- Extensive experience in project management, systems development, data analytics, and developing reports to inform decision making.
- Outstanding analytical and problem-solving skills with the capacity to develop creative solutions to technical and business problems.
- Proven track record working effectively with customer service, sales, and marketing teams focused on fundraising, B2B engagement, and/or other cross-functional teams.
- Demonstrated ability to gather and analyse business requirements from a range of clients and stakeholders.
- Flexible Working Arrangements
- 17% Superannuation
- Appointment to this position is subject to passing a Working with Children and National Police Check.
- RMIT is an equal opportunity employer committed to being a child safe organisation.
Senior Analyst, Business Systems
Locations: Melbourne
Time Type: Full time
Posted On: Posted Today
Job Requisition ID: JR33934
Overview:
Full-time, Continuing position
Salary HEW 8 ($110,958 - $124,959) + 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus, and hybrid ways of working
About You
Are you passionate about driving industry engagement and revenue generation through innovative business systems? As a Senior Analyst, Business Systems, you will support platform development on Salesforce and other systems as required and align business processes for external engagement. Your role will involve conducting analysis, developing workflows, establishing rules, and managing data sharing, extraction, and migration. You will manage engagement data, system administration, and gap analysis to deliver seamless end-to-end solutions, enhancing data integrity and user adoption. In addition, you will provide systems training, process documentation and support to ensure users are well-equipped and confident in using the platforms. Collaborating across various levels and functions, you will streamline processes using a data-driven approach. Strong project management, analytical, technical, problem-solving, and interpersonal skills are essential. Join us in making a significant impact on industry engagement and revenue generation.
To be successful in this position, you’ll have:
- Experience successfully developing and delivering CRM (preferably Salesforce or Raiser’s Edge) requirements to achieve strategic objectives and operational plans within a best practice environment.
- Extensive experience in project management, systems development, data analytics and developing reports to inform decision making.
- Outstanding analytical and problem-solving skills and the capacity to develop creative solutions to technical and business problems.
- Proven track record working effectively with customer service, sales and marketing teams focused on fundraising, B2B engagement and/or other cross-functional teams and delivering high level services aligned with their goals.
- Demonstrated ability to gather and analyse business requirements from a range of clients and stakeholders.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
The International and Engagement group is led by the Deputy Vice-Chancellor International & Engagement and Vice-President. The portfolio is responsible for RMIT’s international strategy and agenda, including international development and partnerships and oversight of our international operations including RMIT Vietnam and RMIT Europe. It consists of the following units:
- International
- RMIT Vietnam
- RMIT Europe
- University Communications
- Experience (International Student Recruitment; International Marketing and Regional Hubs; Market Intelligence & Propositions; Digital & Experience)
- Business Development, Philanthropy, RMIT Culture
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Guy via email guy.toogood@rmit.edu.au.
Position Description - Senior Analyst, Business Systems
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT's Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades, position description links may not work on LinkedIn advertisements.
Applications Close: 6 Oct 2024 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via talentsupport@rmit.edu.au or visit our Careers page for more contact information.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
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