Innovation Ecosystem Community Manager
The University of Melbourne Parkville, Victoria, Australia- Opening Date: 13-Sep-2024
- Closing Date: 04-Oct-2024
- Parkville, Victoria, Australia
- UOM 8 - $119,742 - $129,607 p.a. plus 17% super (pro rata for part time)
- Develop and manage a community of alumni and industry professionals supporting the University’s commercialisation and entrepreneurship programs.
- Drive the creation and management of an effective community engagement program supporting this community.
- Design and deliver community events and activities focusing on fostering start-up growth, emerging technologies, and enhancing the University’s impact in research and entrepreneurship.
- Design and maintain a CRM system for alumni and industry experts supporting the University’s entrepreneurship and commercialisation mission, ensuring up-to-date contact details and data privacy.
- Collaborate with RIC and Advancement leaders to establish processes for capturing and managing community member information and engagement protocols.
- Develop and implement a consistent onboarding system and organise curated events to engage and recognise community members.
- Respond to specific requests for community members with expertise for mentorship, support roles, or commercialisation pathways, and identify new candidates through LinkedIn and other resources.
- Exceptional relationship management skills, adept at engaging with senior stakeholders and discerning both verbal and non-verbal cues.
- Well-organised and an excellent communicator, fostering strong community connections.
- Leadership and facilitation skills, combined with a creative approach to problem-solving.
- Tertiary education in a relevant field is desirable.
- Strong analytical skills with the ability to identify patterns, share insights, and improve systems and processes.
- Experience in designing and implementing new community engagement platforms, including CRM databases and programmes.
- Familiarity with managing complex, ambiguous projects, and prior experience with LinkedIn and alumni communities.
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
- This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Innovation Ecosystem Community Manager
Job no: 0063795
Location: Parkville
Role type: Part-time (0.6 FTE); Fixed Term for 24 months
Department: Research, Innovation and Commercialisation
Salary: UOM 8 - $119,742 - $129,607 p.a. plus 17% super (pro rata for part time)
Develop and manage a community of alumni and industry professionals supporting the University’s commercialisation and entrepreneurship programs.
Drive the creation and management of an effective community engagement program supporting this community.
Design and deliver community events and activities focusing on fostering start-up growth, emerging technologies, and enhancing the University’s impact in research and entrepreneurship.
About the Role
The Innovation Ecosystem Community Manager will oversee the creation, management, and growth of a dynamic community of alumni and industry experts to support the University of Melbourne’s entrepreneurship and commercialisation goals. Reporting to the UMC Head of Engagement and Community, and working closely with Research, Innovation & Commercialisation (RIC) and Advancement, the role involves developing and maintaining a database of community members, ensuring effective onboarding and engagement, and delivering a consistent and integrated customer experience for all community members.
Your responsibilities will include:
- Design and maintain a CRM system for alumni and industry experts supporting the University’s entrepreneurship and commercialisation mission, ensuring up-to-date contact details and data privacy.
- Collaborate with RIC and Advancement leaders to establish processes for capturing and managing community member information and engagement protocols.
- Develop and implement a consistent onboarding system and organise curated events to engage and recognise community members.
- Respond to specific requests for community members with expertise for mentorship, support roles, or commercialisation pathways, and identify new candidates through LinkedIn and other resources.
Who we are looking for
You will have exceptional relationship management skills, adept at engaging with senior stakeholders and discerning both verbal and non-verbal cues. Well-organised and an excellent communicator, you will foster strong community connections. Your leadership and facilitation skills, combined with a creative approach to problem-solving, will drive success in entrepreneurship and research commercialisation. You will effectively manage tasks and deadlines, prioritising diversity and inclusion while respecting different perspectives.
You will also have:
- Tertiary education in a relevant field is desirable.
- Strong analytical skills with the ability to identify patterns, share insights, and improve systems and processes.
- Experience in designing and implementing new community engagement platforms, including CRM databases and programmes.
- Familiarity with managing complex, ambiguous projects, and prior experience with LinkedIn and alumni communities.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Research, Innovation and Commercialisation (RIC)
Research, Innovation and Commercialisation (RIC) is the central facilitator of research funding in the University, taking advantage of the full diversity of research funding opportunities. RIC is a specialist team dedicated to enabling the University's research and enterprise mission working closely with our academics, professional colleagues, industry partners, funding agencies and government agencies. We have a passion to see our academics and their collaboration partners succeed, achieve research excellence and translate their discoveries into real-world innovation and impact. RIC operates University-wide across all ten Academic Divisions and Chancellery.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Rehan via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Position Description
Advertised: 13 Sep 2024 12:05 AM AUS Eastern Standard Time
Applications close: 04 Oct 2024 11:55 PM AUS Eastern Standard Time
Apply now