Student Success Advisor
The University of Melbourne Parkville, Victoria, Australia- Opening Date: 09-Sep-2024
- Closing Date: 16-Sep-2024
- Parkville, Victoria, Australia
- UOM 5 –$83,159 - $95,518 p.a. plus 17% super
- Coordinate and conduct orientation sessions to welcome new students and introduce them to resources and academic expectations.
- Provide personalised academic advising, including subject selection, degree planning, and monitoring academic progress.
- Assist students in setting academic and career goals, developing action plans, and connecting with campus resources.
- Offer crisis support and refer students to appropriate services, ensuring they receive the necessary assistance.
- A Bachelor’s degree in Education, Counselling, Psychology, or a related field
- Previous experience in student advising or counselling roles
- Strong communication skills with the ability to build trust with diverse student populations
- Experience with CRM and student information systems, along with excellent organisational skills.
- Generous leave provisions
- Salary packaging
- Health and well-being services
- Discounts on graduate courses
- This position is a professional development opportunity for University of Melbourne staff.
- Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
- The successful candidate must undergo and maintain an up-to-date Working with Children Check.
Student Success Advisor
Job no: 0063651
Location: Parkville
Role type: Full-time; Continuing
Department: Melbourne Online - Office of the Provost
Salary: UOM 5 –$83,159 - $95,518 p.a. plus 17% super
Provide comprehensive support and guidance to students at Melbourne Online, enhancing their academic journey and success. Shape the student experience and promote well-being. Brilliant benefits and a flexible hybrid work environment!
This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply. Eligible staff wishing to apply must update their profile on the application page to indicate they are ‘currently employed by the University of Melbourne’. This will confirm eligibility for positions that are open to internal staff applicants only.
About the Role
This is an exciting opportunity for a dedicated and empathetic internal staff member to step into the role of Student Success Advisor at Melbourne Online. You will play a crucial role in supporting and guiding students through their academic journey, offering personalised assistance and advocacy to help them thrive. This role offers a chance to make a significant impact on student success and well-being while contributing to Melbourne Online’s innovative online education model.
Your responsibilities will include:
- Coordinate and conduct orientation sessions to welcome new students and introduce them to resources and academic expectations.
- Provide personalised academic advising, including subject selection, degree planning, and monitoring academic progress.
- Assist students in setting academic and career goals, developing action plans, and connecting with campus resources.
- Offer crisis support and refer students to appropriate services, ensuring they receive the necessary assistance.
Who we are looking for
We are seeking an individual with a genuine passion for supporting student success, exceptional interpersonal skills. Your ability to collaborate effectively and provide empathetic support will be key to your success.
You will also have:
- A Bachelor’s degree in Education, Counselling, Psychology, or a related field.
- Previous experience in student advising or counselling roles.
- Strong communication skills with the ability to build trust with diverse student populations.
- Experience with CRM and student information systems, along with excellent organisational skills.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team –“Melbourne Online - Office of the Provost”
Led by the Provost, the Office of the Provost supports achievement of the vision and objectives for education and community contained in the Advancing Melbourne strategy.
The University’s Advancing Melbourne and Advancing Students and Education strategies set out a vision to enhance Melbourne’s position as a leader in higher education. Through targeted investment, Melbourne Online is the University of Melbourne’s newly created online education business.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Ivanka Yan via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Position Description
Advertised: 09 Sep 2024 12:05 AM AUS Eastern Standard Time
Applications close: 16 Sep 2024 11:55 PM AUS Eastern Standard Time
Apply now
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