Concierge - Food & Beverage Supervisor

Concierge - Food & Beverage Supervisor

Location: UQ Brisbane City

Time Type: Full time

Posted On: Posted 2 Days Ago

Job Requisition ID: R-41730

Address: UQ Brisbane City - 308 Queen Street

This is a full-time position contracted for 3 years.

Salary: Food & Beverage Grade 4 salary $61,772.81 + 17% super

Located in the heart of the CBD, in one of Brisbane’s most iconic buildings.

About This Opportunity:

We are seeking an energetic, organised and customer focused Food and Beverage Supervisor (locally known as concierge), to coordinate and deliver exceptional hospitality services at UQ Brisbane City (308 Queen Street), an iconic go-to destination for premium professional development, networking, and event opportunities for our global alumni and the community.

We are specifically seeking staff with experience in supervising other hospitality staff, including the concierge and Food & Beverage wait staff.

Operational/Function Responsibilities:

• Foster a high-performance team culture focused on delivering exceptional customer service and achieving organizational goals.
• Optimize operational efficiency through effective staff management, financial control, and resource allocation.
• Build and maintain relationships by coordinating with stakeholders to ensure event success.
• Manage resources and finances by controlling costs, optimizing inventory, and ensuring financial viability.

This is a full-time, fixed-term position contracted for 3 years. At Food & Beverage Grade 4 Load Rate, the full-time equivalent base salary will be $61,772.81 plus super of up to 17%.

No split shifts or Public Holiday work required.

About UQ:

UQ Brisbane City is the go-to destination for premium professional development, networking, and event opportunities for our global alumni community – conveniently nestled in Brisbane's CBD, in a restored heritage building.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave
• 17% superannuation contributions
• 17.5% annual leave loading
• UQ Study for Staff
• Health and wellness discounts

About You:

You'll have experience in a similar role, coupled with a current RSA and Food Safety Certificate. You'll be able to demonstrate knowledge of seamless event operations, including leading teams, problem solving, WHS, operating POS systems, and basic abilities in working with audio visual equipment. You'll be highly organised, collaborative, and committed to exemplary customer service.

• Completion of a relevant degree/diploma or at least 1-2 years’ subsequent relevant work experience
• Current Queensland Responsible Service of Alcohol Certificate (RSA)
• Demonstrated experience in a supervisory role in a high-profile venue.
• Highly developed organisational and leadership skills and ability to work under pressure.
• High level of communication and interpersonal skills, with a customer-oriented focus.
• Sound understanding of workplace, health, and safety issues.
• High standard of personal grooming and hygiene

You must have ongoing unrestricted work rights in Australia to apply for this opportunity.

Questions?

For more information about this opportunity, please contact David Parrett: d.parrett@uq.edu.au. Please note: Applications will only be considered via UQ’s Workday.

For application queries, please contact talent@uq.edu.au stating the job reference number (below) in the subject line.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the ‘About You’ section
• Resume

Other Information:

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments.

Applications close: Thursday, 19 September 2024 at 11:00pm AEST (R-41730). Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.

Acknowledgment of Country:

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ is situated. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.

Why Choose UQ?

At the University of Queensland, we are proud to be one of Australia’s leading research and teaching institutions, consistently ranking among the top 50 universities worldwide.

Career Development and Support:

UQ is dedicated to supporting the career aspirations of our students and staff. Our comprehensive career services provide personalized guidance, skills development, and networking opportunities to help you achieve your professional goals. Whether you are a student seeking internships and job placements or a staff member looking for career advancement, UQ is here to support you every step of the way.

Diverse and Inclusive Community:

UQ values equity, diversity and inclusion and seeks to reflect the broader community by attracting and retaining high-quality staff from a range of backgrounds. Our commitment to equity, diversity, and inclusion aims to ensure that everyone at UQ feels valued and empowered to achieve their full potential. We are particularly interested to hear from people who bring diversity to UQ – whether that be gender identity, LGBTQIA+, cultural and/or linguistic, Aboriginal and/or Torres Strait Islander peoples, or people with a disability.

Join the UQ Community:

Whether you are a recent graduate, an Academic, or an experienced professional, UQ offers a wide range of opportunities to help you grow and succeed. Explore our current job openings, discover our programs, and become part of a community that is dedicated to creating lasting, meaningful impact for the communities in which we live and work.