ServiceNow Developer
Australian Catholic University Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, Australia- Opening Date: Not Available
- Closing Date: 15-Sep-2024
- Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, Australia
- Total remuneration valued to $130,436 - $145,816 (pro rata) pa, including salary component $110,220 - $123,227 (pro rata) pa (HEW 8), employer contribution to superannuation and annual leave loading. 17% employer superannuation contributions to eligible continuing and fixed-term staff. Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
- Designing and developing solutions for the ServiceNow Platform including new catalogue items, forms, workflows and content pages.
- Updating and implementing integrations and configurations, scripting and introducing new functions and features.
- Developing requirements to design, test and implement solutions that deliver efficiencies, resolve business problems and improve processes.
- Triaging incidents, resolving common configuration and maintenance tasks, and providing advice and solutions.
- Working closely with ServiceNow specialists including the Managed Services team and ServiceNow Administrator to ensure the reliability and integrity of the platform.
- Experience in ServiceNow development and implementation.
- Strong analytical and communication skills.
- Ability to work collaboratively in a team environment.
- Understanding of IT service management processes and best practices.
- Experience with scripting and integrations within the ServiceNow platform.
- Flexible work arrangements.
- Study leave and a variety of leave provisions.
- Salary packaging options available.
- Access to professional development opportunities.
- Supportive work environment with a focus on staff well-being.
- Candidates must hold Australian work rights to apply for this position.
- For permanent/continuing roles, applicants must have permanent work rights.
- ACU can offer support for candidates that may require adjustments through the recruitment process.
POSITION: ServiceNow Developer
ORGANISATION UNIT: Service Management and Assurance
LOCATION: Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Melbourne, Australia
TENURE: Full time, continuing position
CLOSING: 15-SEP-2024 at 11:59pm AUS Eastern Standard Time
SYNOPSIS:
- Job No: APTAV113681#005
- Full time, continuing position with great training opportunities to expand your ServiceNow expertise
- Based in Sydney, Melbourne, or Brisbane at vibrant campus locations with hybrid flexibility
- 17% employer superannuation, salary packaging and generous leave provisions
About ACU:
Australian Catholic University (ACU) is an inclusive community which welcomes students and staff of all beliefs. ACU has over 2,500 staff supporting more than 34,000 students across eight campuses - Ballarat, Brisbane, Canberra, Melbourne, North Sydney, Strathfield, Blacktown and Rome.
ACU aspires to be a home for our staff, offer the care of a family and develop an academic and professional community. Whatever your faith or culture, and whether you are academic or professional staff, there are many opportunities both for learning and contributing at ACU.
As valued members of our community, all staff members are expected to have an understanding of ACU's mission and values and to demonstrate an active contribution to them.
About the role:
We currently have an opportunity for a ServiceNow Developer to join our team on full-time basis to deliver a client focused experience using ServiceNow. You will be primarily involved in designing and developing solutions for the ServiceNow Platform including new catalogue items, forms, workflows and content pages. Additional activities include updating and implementing integrations and configurations, scripting and introducing new functions and features.
A key element of your role will be to develop requirements to design, test and implement solutions that deliver efficiencies, resolve business problems and improve processes. Your strong analytical and communication skills will see you triage incidents, resolve common configuration and maintenance tasks and provide advice and solutions. In this role, you will work closely with ServiceNow specialists including the Managed Services team and ServiceNow Administrator to ensure the reliability and integrity of the platform.
This is a full-time ongoing opportunity, however we are open to consider applicants looking for part-time work.
For full position details, refer to the position description.
Contact:
General enquiries can be sent to Debbie Keogh, Manager, Service Management and Assurance at: Debbie.Keogh@acu.edu.au
What we offer:
- The University pursues an excellence agenda and offers an environment where staff are welcomed and safe, and valued through development, participation and involvement.
- Total remuneration valued to $130,436 - $145,816(pro rata) pa, including salary component $110,220 - $123,227 (pro rata) pa (HEW 8), employer contribution to superannuation and annual leave loading.
- 17% employer superannuation contributions to eligible continuing and fixed-term staff.
- Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
- As an ACU staff member, you will have access to generous benefits which include but not limited to: flexible work, study leave, a variety of leave provisions and salary packaging.
Find out more information about the benefits or working at ACU here.
How to Apply:
- Review the Position Description and become familiar with Our Mission and the Application process
- Click the 'View Position Description and Apply' button, and populate your candidate application details, including your:
- resume (maximum 5 pages).
- responses to the Selection Criteria and Core Competencies in a cover letter (maximum 2 pages) or in the online Declaration and Criteria application page.
- brief online responses to any pre-screening employment questions.
Candidates must hold Australian work rights to apply for this position. For permanent/ continuing roles, applicants must have permanent work rights. For further information visit Immigration and Citizenship(homeaffairs.gov.au)
Acting in truth, ACU is dedicated to the dignity of the human person through equitable and respectful opportunities for everyone. ACU can offer support for candidates that may require adjustments through the recruitment process.
Your Privacy of personal information is maintained in accordance with ACU policy. For more details visit: www.acu.edu.au/careers
ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.
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10610614 ServiceNow Developer 13 August 2024.pdf
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